Pets In Peace Reviews

Name: Pets In Peace
Rating: 4.87

4.9 Rating 594 Reviews

97 %

of reviewers recommend Pets In Peace

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Phone:

0738014518

Email:

jenn@petsinpeace.com.au

Location:

Unit 5, 22-24 Babdoyle Street, Loganholme
4129

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Pets In Peace 1 star review on 6th February 2024

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very caring, I had no idea this w Was avaiable to anyone who lost a loved pet.”

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Posted 2 years ago

“I was very happy with the care and consideration that Pet In Peace have provided for my beautiful boy. I was however disappointed with the packaging of my boys ashes (cardboard box with Pets in Peace stamped all over it) it looks very commercialised compared to the lovely plain cardboard box with a ribbon they provided for my girl some 4 years earlier.”

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Posted 2 years ago

“Thank U for your help and support”

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Posted 2 years ago

“Staff very helpful and kind and considerate at a very sad time for us”

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Posted 2 years ago

“We have used Pets in Peace 3 times now and every time we have had to follow up on where our babies are once being returned from Thornsland Picture framing. The only reason we know that our babies have been returned to Pets in Peace is due to Fred and Dee notifying us that the frames had been completed. As soon as they have been returned, we should have been contacted as we wanted our babies home with us. Other then this, we are happy with the service!”

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Posted 2 years ago

“Such a hard process made easy with these guys thank you”

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Posted 2 years ago

“I just want to say thank you for your help and kind understanding. I'm so pleased to have my Freda back home with me. I still miss her every morning though. She was unique, special, exceptionally intelligent and so pretty. I know I only rated 4 stars above but that was because in your first communication with me you said "Fred" and not 'Freda'.”

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Posted 2 years ago

“I have used pets in peace now for 4 of my beautiful dogs. The people I have dealt with have always been kind and understanding. My dogs have come home in a timely manner with care . Thank you”

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Posted 2 years ago

“Pet's in Peace were fully helpful, respectful and treating our girl with such dignity we will recommend them anytime. Thank you for looking after our girl and returning her home.”

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Posted 2 years ago

“Staff was very accomodating and easy to talk to over the phone. We had a bit of a wait but our old girl was very well presented when they delivered her home.”

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Posted 2 years ago

“Lovely compassionate staff who used a caring and interested approach when looking after my precious boy. Would have welcomed staff in for a cuppa when ashes returned it was a little brief mayb due to COVID but not sure.”

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Posted 2 years ago

“The contact with me wasn't great but was due to internet issues. The hand over, photo box and urns were lovely. It wasn't till after the fact that I wish I had thought to ask for a small pillow of Marco's fur so my other dog could smell him so the separation wasn't so traumatic for him.”

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Posted 2 years ago

“Very kind and caring service. Only issue was when my dig came home the plaque on her urn was not attached because the string was too short. I rang and was told that they would send longer string but it never arrived.”

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Posted 2 years ago

“We were very impressed as to how Pets in Peace handled our situation. It was a difficult time and they were very prompt and compassionate. Our only qualm was when they arrived to collect our boy, they only sent one staff member. Our boy weighed 46kg and we had to assist picking him up and taking him to the car. Other than that one detail, we were very happy with the service provided. Thank you for your compassion and excellent service.”

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Posted 2 years ago

“I would use again but I am disappointed that one of the paw stickers weren't put on properly and won't sit properly on the box”

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Posted 2 years ago

“A very good experience thank you very much.”

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Posted 2 years ago

“I was very impressed with the professionalism and empathy displayed by this company.”

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Posted 2 years ago

“Great service with excellent customer service that showed due respect and comfort when we lost two of our beloved pets/members of the family”

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Posted 2 years ago

“There was a mix up with Kyzer’s memorial box, and it arrived wrong. But the team was very apologetic and fixed it the following week. Lovely staff and very helpful.”

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Posted 2 years ago

“Initial communique was very good,..sympathetic,compassionate & understanding of the grieving pet owners emotional state…..upon delivery of the ashes was much akin to taking receipt of a delivery from Australia post….I don’t know,..it was weird…..I guess @ the final hurdle of the process ,..maybe I was needing/wanting a reassurance that my dearly departed beautiful girl was home safely with me forever ever…perhaps not a “male”job….females are probably a bit more inclined to,..simply by nature,..be a bit more emphatic @ this very emotional & sensitive period in the clients grieving process….otherwise it’s a lovely service you provide to pet owners of S.E Qld…..thank u…🙏🐶🙏”

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Posted 2 years ago

Pets In Peace is rated 4.9 based on 594 reviews