Petworld.ie Reviews

Name: Petworld.ie
Address: Unit 6, Letterkenny Retail Park, Letterkenny, Donegal
Rating: 4.81

4.8 Rating 622 Reviews

96 %

of reviewers recommend Petworld.ie

4.8

Based on 622 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Petworld.ie 5 star review on 3rd May 2025

Anonymous

Anonymous // 01/01/2019

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“I love petworld”

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Posted 4 months ago

“Everything is fine. Thanks. I'm happy.”

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Posted 4 months ago

“Great customer service. There was an item missing from my order and it was sorted out straight away. Would recommend.”

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Posted 4 months ago

“Staff very helpful, products are good”

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Posted 4 months ago

“Very fast delivery”

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Posted 4 months ago

“Great products, good value. Online order arrived quickly. Very happy overall”

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Posted 4 months ago

“Ordered the Trixie Bandages.Found the whole process from placing my order to receiving my purchase hassle free.Excellent service from Petworld.”

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Posted 4 months ago

“When I ordered recently from petworld recently an item was out of stock and they immediately rang me and when I didn’t respond they rang again the next day to ensure that I got my order and that I had a choice of what to swap the out of stock item with. No mention of price or anything they were just very apologetic and eager to get my order to me with a swap out I was happy with. The care, professionalism and attention to detail and kindness was so appreciated. This one interaction will now mean I will be recommending petworld to my friends and family and continue to shop with them myself”

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Posted 4 months ago

“Excellent customer service. I am happy with my purchase! And so are my garden birds:)”

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Posted 4 months ago

“Great stevice and good product”

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Posted 4 months ago

“Overall service is good, loving the delivery right to our door. If ever any issues the staff is very good to listen and resolve issues. They all provide a great service.”

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Posted 4 months ago

“Loving been able to get the only wet food his Royal Higness will eat delivered to our door Thanks for allowing me more time for my slave duties 🐈‍⬛😹😻”

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Posted 4 months ago

“Great choice and prices. Delivery very fast well done”

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Posted 4 months ago

“Purchased from Cork. Highly recommend, competitive pricing. Sellers were very responsive and kind as well.”

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Posted 4 months ago

“Made an order with 3 items recived a call the next day to let me know that one of the items wasn’t available that I had ordered and was offered a refund and asked if possible to substituted just something similar as it was just a steel flea comb and had seen multiple different ones while I was ordering the night before to be told they had none available at all even with all the different ones listed and had a plastic one substituted think it was more the fact that any substations they would’ve had costed more than the one I got ? Just think it makes no sense to have all the items on the website if they have none available delivery was quick and no other issues the girl on the phone was lovely”

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Posted 4 months ago

“I am so disappointed,l still haven’t received my order.Please check out the delay .I have been in touch with ye .l was told there was a problem with the courier.”

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Posted 4 months ago

“Great website and excellent service.”

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Posted 4 months ago

“Great product and service but really poor delivery service”

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Posted 4 months ago

“Great service and quick delivery. Will definitely place an order again”

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Posted 4 months ago

“Ordered 2 bird feeders and very happy with the products”

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Posted 4 months ago

Petworld.ie is rated 4.8 based on 622 reviews