Login
Start Free Trial Are you a business? Click Here

Pinwheel Reviews

4.6 Rating 590 Reviews
92 %
of reviewers recommend Pinwheel
Read Pinwheel Reviews
Visit Website

Phone:

5108676528

Email:

support@pinwheel.com

Location:

1023 SPRINGDALE RD,
AUSTIN
Texas
78721

Write Your review

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
We've had our Pinwheel for about 2 weeks now. I was prepared for a learning curve, but it was not nearly as difficult as I had anticipated. I also was prepared for app restrictions, but I was pleasantly surprised that I could download apps not approved by Pinwheel. The best part is that all available apps come with a thorough review to make the decision on whether or not to download much easier! We did call customer service once to help navigate a connectivity issue, and they were absolutely wonderful. We did our research on the front end, and I am happy to say that I thoroughly recommend Pinwheel (in fact, I already have!)
Helpful Report
Posted 2 years ago
Cant access gmail and not a fan of the website
Helpful Report
Posted 2 years ago
A lot of work for parents to set up and figure out the interface. But the phone works well.
Helpful Report
Posted 2 years ago
Some of the fitness apps we need are not present.
Helpful Report
Posted 2 years ago
I’m disappointed that the phone will not connect with an iPad and that I cannot put in an email for a contact. Many of my sons friends use an iPad to converse with each other and the Pinwheel phone messages will bot connect.
Helpful Report
Posted 2 years ago
Due to some life circumstances, I decided to get my kid a phone at a younger age than what I had planned. I feel confident with her having this phone that she doesn’t have access to anything that is inappropriate for her age while still being able to call and text trusted friends and family! Have told everyone with kids about this phone!
Helpful Report
Posted 2 years ago
This keeps our son off internet and social media and that’s exactly what we were looking for in a phone. He dident want the phone at first but has adjusted to it. Thank you so much for creating this phone
Helpful Report
Posted 2 years ago
Very pleased with your phone. Allows me to have a greater amount of control of the device.
Helpful Report
Posted 2 years ago
The phones are quirky. Sometimes they don’t send or receive calls even when in “All mode”. Sometimes they refuse to load things that require internet, even in modes that allow it. This is really irritating. I want them to work when they are supposed to. Sometimes apps go down, like messenger. It will block all messages even in all mode and you have to restart the phone. The caregiver app often freezes and I have to restart it. But maybe that’s because I have 4 kids on there? The control aspect is phenomenal. The caregiver system is so easy to use. 4.5 stars for that. It would be 5 except I have 4 children and I have to create modes and schedules for each of them individually when it would be nice to duplicate and use for each successive child without creating them from scratch. I’ve had to use customer service before and they are TERRIFIC. The 3 stars are ONLY for the bugginess of the phones.
Helpful Report
Posted 2 years ago
This was exactly what I was looking for, for my 12 year olds
Helpful Report
Posted 2 years ago
Pinwheel is rated 4.6 based on 590 reviews