“Home page recommended the tires and were highlighted with a yellow banner in the top, however, when the tires arrived in December 2023, they were DOT 2019, 4.5 years old. How can they recommend 4.5 years old tires? The DOT code was not provided during the check-out process and first time this information was provided was in the order confirmation email. I reached out to the customer service who agreed that its not transparent and advised me to refuse receiving the tires, since they already were shipped. Tires were delivered when I was not home and now I am stuck with 4.5 years old tires. Thank you for nothing Rubbex/reifen.com.”
Dear customer,
thank you very much for your review.
We are very sorry, that you are not satisfied with your purchase.
The tyre was described as "Vredestein 205/60 VR13 86V Sprint Classic DOT 2019".
It was part of a sale.
When you contacted us we offered to pick up the tyres, because they were already shipped.
We apologize for any inconvenience.
Best regards, Peter from the rubbex.com-Team
Hej Hardy,
Tak for din henvendelse.
Dine dæk blev desværre returneret til vores lager ved en fejl. Vi har sendt dem igen af sted, og de skulle blive leveret i dag i løbet af dagen.
Du må undskylde den længere leveringstid.
Med venlig hilsen
Sabrina fra rubbex.com-teamet