Rugged Radios Reviews

Name: Rugged Radios
Address: 509 traffic way, arroyo grande, California
Rating: 4.62

4.6 Rating 1,154 Reviews

89 %

of reviewers recommend Rugged Radios

4.6

Based on 1,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

8885417223

Email:

media@ruggedradios.com

Location:

509 traffic way,
arroyo grande
California
93420

Rugged Radios 5 star review on 20th December 2025

654

Anonymous

Anonymous // 01/01/2019

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“Very unhappy with the radios. Spent 2K on all the setup. Can’t talk to others reliably. Found cheap radios from Walmart work better.”

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Posted 1 year ago

“Amazing product with the customer service to match! Also very quick shipping”

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Posted 1 year ago

“The customer service is always friendly and the package always arrives the next day where I live.”

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Posted 1 year ago

“we have a group of 6 to 10 trucks that travel with us on different trails and the Rugged radios are the radio of choice vs the CB radios they are just better to communicate with we seem to prefer the hand held so the spotter can communicate with the driver sometimes vocally as well as hand signals”

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Posted 1 year ago

“Great communication, works with customers, hand radios are reliable. M1 radio works great in my polaris.”

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Posted 1 year ago

“Our entire family has a Rugged Radio set up. (Bought them for us for Christmas 2 yrs ago). We love them. Come in handy on the trail. We can radio our group if something is happening ahead on the trail or let someone know we’re headed back to camp. Give them a 10/10!!”

Rugged Radios 5 star review on 2nd March 2024

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Posted 1 year ago

“Great customer service Kyle really helped me out with my radio problem Great job”

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Posted 1 year ago

“I had some problemsand Kyle in service treated like I was one of their key players First rate customer service”

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Posted 1 year ago

“We love that we can communicate with our kids while riding in our Can-am.”

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Posted 1 year ago

“Ive had them in 3 rigs so far they work great. Definately reccomend them.”

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Posted 1 year ago

“I’ve been a part of the “Rugged Family” since my very first SXS. I’m now on my 4th SXS, and still running Rugged Radios. I think what describes then best is their customer service, and their sales. Really says it all. Happy to have them in my car!”

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Posted 1 year ago

“Great service and great technical help. All my questions were answered without any issues. Any problems were taken care of and very quickly. I have a lot of Rugged equipment and have never had any issues. Highly recommended.”

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Posted 1 year ago

“I had a problem with other Rugged Radio Headphones and customer service worked great. They resolved my problem in just fee days.”

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Posted 1 year ago

“Great hand-held and mobile radios, use them all the time! I like to see all your support you guys give at the King Of The Hammers!”

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Posted 1 year ago

“Can’t get comms to work correctly.”

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Posted 1 year ago

“Great customer service! Products are great for the environment that I utilize them in.”

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Posted 1 year ago

“Always helpful. Great radios. Would never be without one”

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Posted 1 year ago

“My experience with Rugged has been terrible. The screen on my radio is extremely hard to see, I get all sorts of feedback, and customer service is non-existent. I went to the Rugged booth in Glamis with my concerns, seeking help. When I mentioned the screen, the tech replied “oh that happens all the time, it’s an old radio, you should buy a new one”. When I asked about the constant interference I was told “it could be any number of things” without any further explanation or assistance offered. To cap it off, I was charged $20 to program my friend’s private channel to my radio. Everyone else who has PCI, got theirs programmed free of charge. Furthermore, PCI was willing to program my Rugged radio for FREE, but the cable was in another employee’s vehicle who had run into town. I even shared my experience on the Rugged Facebook page, which I shared to a number of pages all over the Southwest, and didn’t receive ANY response from Rugged at all. No attempt at customer service, no attempt to remedy my issues, no acknowledgment, nothing.”

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Posted 1 year ago

“I have 4 of the walketalkes they work ok but the batteries dont last long. The GMRS has blown a fuse once and sometimes it works and somtimes it dosen't”

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Posted 1 year ago

“Great set up! Helps keep the family safe!”

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Posted 1 year ago

Rugged Radios is rated 4.6 based on 1,154 reviews