Rugged Radios Reviews

Name: Rugged Radios
Address: 509 traffic way, arroyo grande, California
Rating: 4.62

4.6 Rating 1,154 Reviews

89 %

of reviewers recommend Rugged Radios

4.6

Based on 1,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

8885417223

Email:

media@ruggedradios.com

Location:

509 traffic way,
arroyo grande
California
93420

Rugged Radios 5 star review on 20th December 2025

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Radio and intercom work very well.”

Helpful Report

Posted 1 year ago

“Always been very helpful”

Helpful Report

Posted 1 year ago

“Customer service was 2nd to none ! The guys know their product and got it shipped up to me in northern Canada right away”

Helpful Report

Posted 1 year ago

“Very helpful with my problems they explained what I was doing wrong and were nice about it”

Helpful Report

Posted 1 year ago

“I have so many radios which work very well. Customer service is always there to help.”

Helpful Report

Posted 1 year ago

“The sales staff have been impressive in their knowledge and courtesy. Always a pleasure to order from them”

Helpful Report

Posted 1 year ago

“Customer service has always been excellent. Products have worked as expected.”

Helpful Report

Posted 1 year ago

“Best on the market! Love ours in our side by sides.”

Helpful Report

Posted 1 year ago

“I have rugged radios and innercoms in 5 of my off-road vehicles and have had nothing but good experiences with all of them.”

Helpful Report

Posted 1 year ago

“Awesome products and great customer service. I’m currently running a 2 helmet air pump kit with pre wired helmets, 364 intercom with v3 handheld radios. Everything I run I highly recommend.”

Rugged Radios 5 star review on 4th July 2024

Helpful Report

Posted 1 year ago

“I ride with a large group most all have Rugged radios of different setups we’ve had a couple of issues over the years and the best part of your company is your customer service. You have always been spot on to help and make things right.”

Helpful Report

Posted 1 year ago

“Our sxs group was having problems with our digital channels and rugged went out of there way to correct the problem. Even upgraded our intercoms for free. Great customer service.”

Helpful Report

Posted 1 year ago

“Good customer service, have parts needed, ship quickly and friendly tech support.”

Helpful Report

Posted 1 year ago

“Owen has always been super helpful... and our radios have been top notch! 💪🇺🇲🇺🇲”

Helpful Report

Posted 1 year ago

“Nice productos, great servide support and I am happy with these set.”

Helpful Report

Posted 1 year ago

“The product does not have the capability of other, less expensive, GSMR radios. It doesn’t connect to repeaters making it a glorified walkie-talkie. Way over priced for what you get. I should have done more research…”

Helpful Report

Posted 1 year ago

Hello Jeremiah, Our GMRS radios are repeater capable. If you need help with connecting to a repeater, you can check out our blog here: https://www.ruggedradios.com/blogs/news/how-to-use-gmrs-repeaters If you have any further questions regarding your radios, we are just a phone call away! 888-541-7223

Posted 1 year ago

“Great customer service!!!”

Helpful Report

Posted 1 year ago

“I've been dealing with RR for years now and have always been satisfied.”

Helpful Report

Posted 1 year ago

“We run these radios in our side x sides. Handy when somebody needs to stop for a break. Wish they had a little further range in the mountains and wish there was a repair kit for the anyennas”

Helpful Report

Posted 1 year ago

“I work for EagleRider and we purchased a number of radios, helmets, and forced air pumps for the helmets. Here is what I have found in the 4 months of operating. 1. Push to talk wires are weak and the button has worn out on multiple vehicles. 2. Toggle power switch has stopped working on a couple occasions. 3. In rain the quick disconnect alllows water in rendering the comms inop until the inside gets dry.”

Helpful Report

Posted 1 year ago

Thank you for your detailed feedback. We’re sorry to hear about the issues with the push-to-talk wires, power switches, and quick disconnects. These are important concerns, and we’re committed to addressing them. Please contact our support team so we can assist with repairs or replacements and work towards improving our products.

Posted 1 year ago

Rugged Radios is rated 4.6 based on 1,154 reviews