Rugged Radios Reviews

Name: Rugged Radios
Address: 509 traffic way, arroyo grande, California
Rating: 4.62

4.6 Rating 1,154 Reviews

89 %

of reviewers recommend Rugged Radios

4.6

Based on 1,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

8885417223

Email:

media@ruggedradios.com

Location:

509 traffic way,
arroyo grande
California
93420

Rugged Radios 5 star review on 20th December 2025

654

Anonymous

Anonymous // 01/01/2019

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“My dealings with Rugged Radios has been outstanding. Top notch products and customer service. There is a reason why I have your logo on my toys!!”

Rugged Radios 5 star review on 4th July 2024

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Posted 1 year ago

“Well equipped great guidance”

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Posted 1 year ago

“Best of the best.”

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Posted 1 year ago

“Quality products on the high end as far as pricing but systems function well.”

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Posted 1 year ago

“Great range even in mountainous areas”

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Posted 1 year ago

“Great customer service but I am frustrated that I am having issues with using the digital setings on my radios. I am being told I need to use the analog settings and that you are working on solutions to the digital feedback and noise issues. I have installed all the suggested filters without any success. Thanks, Paul”

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Posted 1 year ago

“Great products. 100% reliable service”

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Posted 1 year ago

“They have alway been helpful for all my radio needs. We use then for the sand and dirt.”

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Posted 1 year ago

“Amazing customer support!”

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Posted 1 year ago

“I have used rugged radios for about 7 years now. Probably because it was what everyone was using. Great marketing, I'm sure... I have bought 2 car to car radios and 2 person to person intercoms. They never really seemed to work very good. Then they would start doing some weird squelching thing or buzzing, you would always have to adjust the volume or microphone sensitivity. I always wired them as directed, even added the noise filter for added quality of sound. You can never get someone on the phone, and a pain to ship to there technical Support. I ended up going to their main competitor and the quality right out of the box, is very noticeable. Just the mounting brackets are stout and cut very clean to match with my ceter council.”

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Posted 1 year ago

Thank you for sharing your experience. It’s disappointing to hear that the radios and intercoms didn’t meet your expectations and that you faced difficulties with our support. We appreciate your feedback and will use it to improve our products and services. If there’s anything specific you’d like to address, please contact our support team directly. We’re committed to ensuring a better experience for all our customers.888-541-7223

Posted 1 year ago

“YOUR CUSTOMER SERVICE IS THE BEST!”

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Posted 1 year ago

“The staff was great. They answered all my sales and technical questions”

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Posted 1 year ago

“Great people,Great customer service Awesome new shop. Full race and event support. Rugged is the best !”

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Posted 1 year ago

“Quick to provide product and answer questions.”

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Posted 1 year ago

“Easy purchase with excellent fast shipping.”

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Posted 1 year ago

“Best communication device outthere never had any issues”

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Posted 1 year ago

“After buying your Rugged Radios GMR25 when Transmitting to other radios was not coming in clear. I tryed what i could . I called and talked to your customer service and they recommended me sending it back to Rugged Radios so you can look it over and see if we can see what was going on . They said they could not find anything wrong . I got it back and the Rugged Radios GMR25 was working, But when i took it out on the ATV trails all i got back from my friend was the same thing as before i came in garbled and could not under stand what i was saying not Good and Not Happy .. I was thinking i was Buying Top of the line But all i got was a none working Rugged Radios GMR25. Your customer service was a 5 star.”

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Posted 1 year ago

“Unbelievably wonderful people. I had an issue that they understood and fixed instantly.”

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Posted 1 year ago

“Everytime I have needed help and call, they are very helpfull”

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Posted 1 year ago

“I can't say enough good about Rugged Radios. From the customer service to using the product in the field. Everything has been on point. Thanks for an awesome product. I will be back for more.”

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Posted 1 year ago

Rugged Radios is rated 4.6 based on 1,154 reviews