Rugged Radios Reviews

Name: Rugged Radios
Address: 509 traffic way, arroyo grande, California
Rating: 4.62

4.6 Rating 1,154 Reviews

89 %

of reviewers recommend Rugged Radios

4.6

Based on 1,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

8885417223

Email:

media@ruggedradios.com

Location:

509 traffic way,
arroyo grande
California
93420

Rugged Radios 5 star review on 20th December 2025

654

Anonymous

Anonymous // 01/01/2019

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English

“Great company to work with”

Helpful Report

Posted 1 year ago

“Very knowledgeable and very helpful to educate unsure customers, like me. I really like your video which make installs of all types much easier and confident.”

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Posted 1 year ago

“Always super satisfied.”

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Posted 1 year ago

“The onboard radio is wonderful. I also have 2 hand held radios that are not that great. Wish the distance was better.”

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Posted 1 year ago

“Generally always good experience with products and staff. Feel your shipping chgs are high. Buy same products on Amazon with free shipping”

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Posted 1 year ago

“Support has been great any time i needed.”

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Posted 1 year ago

“Customer service e has been hit and missed while calling and/or at the shows I’m over $1500 in products and can’t get my radio and headsets. Not too happy with products as it is not how I heard them at the shows.”

Helpful Report

Posted 1 year ago

We’re sorry to hear about the challenges you've faced with our customer service and product delivery. It’s important to us that your experience matches what you were shown at the shows. Please contact our support team with your order details so we can address the issues and ensure you receive the products you’ve paid for. Your satisfaction is a priority, and we’re committed to resolving this. 888-541-7223

Posted 1 year ago

“Rugged Radios is a great company with outstanding customer service.”

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Posted 1 year ago

“Love the radio and how it works. Only disappointment is the gel earpads on the ultimate headset. They feel great until they just disintegrate into goo.”

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Posted 1 year ago

“Been working with Candace fir over a year she’s great”

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Posted 1 year ago

“On all my car radios, you turn down the squelch to cut out the wind noise in your mic, and then you can’t talk person to person unless you yell the mic won’t pick it up. Very frustrating in my race car.”

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Posted 1 year ago

Thanks for bringing this up. Adjusting the squelch settings can help balance wind noise and communication. Our support team is ready to assist with fine-tuning your setup for better performance.

Posted 1 year ago

“Great company, great customer, service, very responsive, excellent quality materials”

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Posted 1 year ago

“The trackside support you guys provide is awesome. Thanks!”

Rugged Radios 5 star review on 4th July 2024

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Posted 1 year ago

“I have purchased several Rugged products and have had an amazing experience with your on site folks at the off road racing events here and in Nevada.”

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Posted 1 year ago

“Love the family treatment! Rugged always calls before the races to see if I am good! If I have an issue it gets resolved and we work together to make things better!”

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Posted 1 year ago

“The amazing customer service”

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Posted 1 year ago

“Always great customer service!”

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Posted 1 year ago

“I purchased 2 hand held radios for communicating off road and while hang gliding. The price was great and they work great.”

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Posted 1 year ago

“Always super knowledgeable and friendly”

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Posted 1 year ago

“I had a great experience with Rugged Raidios”

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Posted 1 year ago

Rugged Radios is rated 4.6 based on 1,154 reviews