“Fantastic service from both sales consultant and Curtin installer. Super fast service, this was my second purchase this year and was just as happy as I was earlier.”
Thank you for your fantastic review, Sam! We're so glad to hear that you enjoyed our friendly service. We look forward to assisting you again in the future!
“We had a wonderful experience with Russell’s. They were our first choice. Cherie was amazing, knew her stuff and seamlessly walked us through the many different blind and curtain options available to us. The process was very easy, communication was excellent and the installation very straightforward. We were delighted with the finished product.”
Thank you so much for your amazing review, Claire! We're thrilled to hear that Cherie provided exceptional service and guided you smoothly through our options. We can't wait to help you again in the future!
“Right from first contact they could not have performed better, kept me informed the whole way through all the different departments knew what was going on , It was an absolute pleasure, refreshing in fact. Thank you to all involved.”
Thank you so much for your wonderful review, Justin! We're delighted to hear that our team's communication and service made your experience a pleasure. Your appreciation means a lot to all of us at Russells!
“Instant quotes......good customer relations. Fair pricing, friendly staff and quick installations, makes for good business, repeat business and recommendations”
Thank you so much for your kind words, Lesley! We’re thrilled to hear that our friendly and knowledgeable staff were able to provide you with efficient service.
“Russells were very good to deal with and made our curtain as we wanted. As a room devider it is brillent even tho they had not made one as a room devider before it works brilliantly.”
Thank you so much for your fantastic review, Christine! It's great to know that you had a positive experience with us. Looking forward to seeing you again in the future!
“We recently had curtains made and couldn't be happier witht he results. Nadia was super helpful and knowlegable, making it an enjoyable experience. Price was cheaper than other quotes we had done. Highly recommend Russells.”
Thank you so much for your amazing review, Loma! We're delighted to hear that you’re thrilled with the curtains and had such a positive experience with Nadia. We look forward to helping you with any future needs!
“Quality of the curtains, blinds and fit excellent.
Curtains in the lounge over sliding door are not the same height as the other two windows.
Roman blind in the bedroom not the size I asked for.
Main bedroom with a fixed pelmet, the rushing of the tape hangs below the edge of the pelmet.
Diningroom window should have been a roman blind to match the small window. The curtain rail sticks out over the second roman blind.
Sadly my curtains took 4 months to arrive due to delay in blind fabric. The thoughts of packing up all these curtains to be sent back to Nelson, would have been a nightmare.
I spent a signifant amount and disappointed.”
Thank you for sharing your feedback, Patricia. We're glad to hear that you found the quality of the curtains and blinds excellent. However, we apologize for the issues and the delay on your order. Your concerns are important to us, and we will review them to ensure better service in the future.
“Wonderful team came to my home for consultation, they were very knowledgeable, had great range of samples and had such enthusiasm for what they do. Installation was equally great with great attention to detail. Excellent customer experience and service and I would highly recommend the team.”
Thank you so much for your wonderful review, Caroline! We're thrilled to hear that you had such a positive experience with our team during the consultation and installation. We look forward to assisting you again in the future!
Thank you for your fantastic review, Elaine! We're delighted to hear that you had an excellent experience with our service and product selection. We look forward to assisting you again soon!
Thank you for your great review, Lynette! We're thrilled to hear that you love the curtains and appreciate the quick turnaround. Your satisfaction is important to us, and we can't wait to see you again!
“Our consultant was so helpful. Great range to choose from and good quality. Excellent value for money and I really liked the regular progress updates. Thanks would definitely choose Russels agai.”
Thank you for your lovely review, Jenny! We're so glad to hear that you’re happy with everything. Your satisfaction is our priority, and we look forward to serving you again in the future!
“I was very happy with the service & the Blinds are great. Katrina was easy to deal with & very efficient. I would definitely use Russell’s for any future projects.”
Thank you so much for your wonderful review, Rhonda! We're delighted to hear that you were happy with our service. Your support means a lot to us, and we look forward to assisting you with any future projects!
“This is the 2nd time we've had Russells out to do blinds and they're fab! Booking a consultation is easy, so many options to choose from, great prices compared to others and super efficient installation. Would highly recommend!”
Thank you so much for your fantastic review, Nikki! We're thrilled to hear that you chose us for your blinds again and that you enjoyed the process. Your recommendation means the world to us, and we can't wait to assist you with your next project!
“We have recently had some honeycomb blinds put in the bay window in our lounge, and we absolutely love them!! They have made the space feel so soft and warm.
You guys were amazing to deal with and super fast service. Thank you so much!!”
Thank you so much for your amazing review, Tralee! It was a pleasure working with you, and we truly appreciate your kind words about our service. We can't wait to help you again in the future!
“Very friendly and helpful staff who gave good, practical advice. Good choice of products, specifications and colours. Very happy with the various blinds we’ve had installed”
Thank you so much for your wonderful review, Sarah! We're delighted to hear that our team provided you with friendly and practical advice, and that you found our product selection to your liking. Your satisfaction means a lot to us, and we look forward to seeing you again in the future!
