Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would recommend to a friend. Service was excellent. Order came very quickly.”

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Posted 3 years ago

“Reliable and amazing quality.”

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Posted 3 years ago

“Excellent quality products at reasonable prices and speedy delivery. Couldn’t ask for more.”

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Posted 3 years ago

“Very fast delivery and excellent service and products.”

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Posted 3 years ago

“I'm always happy to work with you!”

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Posted 3 years ago

“Quick delivery, better prices than some other sites”

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Posted 3 years ago

“My oil arrived this morning thankyou, i really do love the quality of your oils”

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Posted 3 years ago

“Very prompt delivery. Can’t wait to try the products 😀”

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Posted 3 years ago

“When my package arrived I had 1 candle lid missing and also nearly half (9 to be exact) of the candle jars damaged from the 24 I purchased. All 9 candles are scratched really bad where I can see and feel the scratches and so will my customers. When raising the issue expecting the matter to be resolved whereby replacement jars are sent as cannot work with the ones delivered, instead I received an email so passive like the issue can just be hidden and brushed under the carpet with no actual effort to resolve the issue.”

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Posted 3 years ago

Hi Hasna, We politely asked you to send photos of the damaged jars so they could be replaced, unfortunately, you did not do this so we could not help. Kind regards SSC

Posted 3 years ago

“Very good website & fast delivery 5 star service would recommend to anyone”

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Posted 3 years ago

“They are an absolutely excellent product. I will never go anywhere”

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Posted 3 years ago

“Very good scents, fast dilevery to the Netherlands, good prices.”

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Posted 3 years ago

“Arrived very quickly so pleased with my purchase la vie EST belle smells lovely thank you .”

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Posted 3 years ago

“Excellent product - arrived on time well packed -fair price - please do not alter your business it works very weel as it it do not fiddle with it in the future.”

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Posted 3 years ago

“Always great communication with delivery. Products never fail to impress. Happy with my order and service.”

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Posted 3 years ago

“First time ordering, haven't used the wax I've brought yet as awaiting other products from another source, but quick delivery, will def use again if I like the wax”

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Posted 3 years ago

“Scents I bought smell beautiful, we haven’t lit the candle yet but can’t wait.”

Scents Soaps and Candles 5 star review on 3rd January 2022

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Posted 3 years ago

“Unfortunately still waiting to receive my order.”

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Posted 3 years ago

Hi Maureen, Unfortunately due to the shipping option you selected with Royal Mail, you could be waiting up to seven working days (as stated) for your order. With the sudden increase in omnicron cases, they have major delays. Kind regards SSC

Posted 3 years ago

“all goods arrived on time well packed in good order”

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Posted 3 years ago

“Excellent service. This is the first time I’ve bought from this shop and I’ll most definitely be purchasing again. You had exactly everything I wanted in stock and my parcel arrived within 24 hours of purchase-well done!”

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Posted 3 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews