Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered about 8 scents..only 1 I'd tried before (cinnamon stick) and loved it..I tried other brands but kept returning to scents soaps and candles. I wanted my soaps to match some candles. Family and freinds sniffed each scent and the overall winner was lemon and lavender. These scents are fabulous and I'm very fussy! Highly reccomended”

Helpful Report

Posted 4 years ago

Hello Karline, We have loved reading this review! So happy that you have loved our scents and we appreciate your continued support. Thank you so much for taking the time to give us your feedback. Warm Regards, Scents Soaps and Candles

Posted 4 years ago

“Super quick delivery very good quality I highly recommend it never change it”

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Posted 4 years ago

“Really happy with my purchase the ordering and delivery process.”

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Posted 4 years ago

“I have worked with a couple of suppliers since starting out in the candle making industry and the team at Scents Soaps and Candles have the best customer service have experienced. Their speedy responses, quick deliveries and overall attitude with any questions and queries are outstanding.”

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Posted 4 years ago

“Best prices and products online for making my wax melts and diffusers. Really well packaged and kept updated on the delivery.”

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Posted 4 years ago

Hi Holly, Thank you for your kind words and feedback. We are happy to hear that you were pleased with the package and delivery of your order. We look forward to welcome back your business in the near future. Warm Regards, Scents Soaps and Candles Team

Posted 4 years ago

“Very happy with the items that I've ordered. Safe packing and quick delivery.”

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Posted 4 years ago

“Omg this site is just the best.it has everything you can think of and more”

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Posted 4 years ago

“Easy ordering , very quick delivery and very well packaged each kg securely sealed separately, will definitely use this company again .”

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Posted 4 years ago

“Excellent service, quality wax products and quick delivery.”

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Posted 4 years ago

“Scents are amazing! Just as I expected them to smell like! Thanks you”

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Posted 4 years ago

“So happy with my delivery, thank you so much.”

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Posted 4 years ago

“Very nice products. All the scents that I bought smell fantastic and work well I’m my candles. The glasses were good quality and packaged well. Will be ordering from these guys again. Only negative point were the packaging peanuts, maybe A more eco friendly alternative could be considered. Thank you guys”

Helpful Report

Posted 4 years ago

Hello Keiran, We are so glad that you love the scents! Thank you for the kind words about our product quality. We do also appreciate your packaging feedback as we do look for ways to keep our items as safe as possible for transit but also open for any improvements in the near future. Warm Regards, Scents Soaps and Candles Team

Posted 4 years ago

“Very efficient company to deal with. Rapid deliveries, great communication and quality products”

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Posted 4 years ago

“Great products & great service”

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Posted 4 years ago

“I’ve ordered wax, fragrance oils and glass jars they are fantastic products I shall order again. Everything I’ve ordered has arrived next day great service.”

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Posted 4 years ago

Hello Deborah, Thank you so much for this feedback! We do appreciate your support and so glad that you have enjoyed our products. Warm Regards, Scents Soaps and Candles Team

Posted 4 years ago

“Fast delivery and scents are amazing x”

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Posted 4 years ago

“Top quality products,well packaged,excellent delivery times, good variety of stock .”

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Posted 4 years ago

“Products were great and I will be ordering again. Only problem was with DPD. Staff were very helpful and contacted DPD to sort out the problem. Love the Coconut and Lime Fragrance Oil”

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Posted 4 years ago

“I've been using this company for a while. Lovely people fast reliable.”

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Posted 4 years ago

“Excellent standard of service, speedy delivery as always”

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Posted 4 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews