Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

Write Your review

Tell us how Scents Soaps and Candles made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant company I would not use anyone else , always deliver fast and are quick to sort out any problems”

Helpful Report

Posted 4 years ago

“I couldn’t pick a fault with scents soap and candles. The scents are amazing and strong. I get all my candle supplies here and never been disappointed. Even the delivery is fast. I would never use another supplier.”

Helpful Report

Posted 4 years ago

Hello Emma, Thank you so much for all your kind words. Our team will be really happy to know that their efforts don't go unnoticed. So glad you enjoy our scents and products. We look forward to your continued support. Warm Regards, Scents Soaps and Candles Team

Posted 4 years ago

“I was very pleased with the speedy delivery and how ordered was packed . Also , website is very nice and clear , company communication is excellent. Keep it going”

Helpful Report

Posted 4 years ago

Hello Daria, We are happy to hear that you are pleased with your order! We look forward to your continued support in the near future. Thank you for taking the time to give us your feedback. Warm Regards, Scents Soaps and Candles Team

Posted 4 years ago

“Easy to use website, delivery information updated and quality of goods received excellent. Would have like to have seen reduced plastic as I now have a ton of plastic packing quavers. I’m trying to be a plastic free and eco friendly business. I understand it’s sometimes difficult not have plastic but please rethink packing”

Helpful Report

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

“Excellent service. Delighted with all my products.”

Helpful Report

Posted 4 years ago

“Just received my first oils . I have made all my melts and they all smell amazing 🥰 l have bought oils from other companies 1 wasnt to bad the rest a waste off money . I will be ordering more oils soon . Was kept updated on what was happening with my oils .thank you so much for your great service x”

Helpful Report

Posted 4 years ago

Hello Lesley, We are so happy that you have enjoyed our fragrances! Thank you for taking the time to write us your feedback and we hope that we can continue to welcome your business in the near future. Warm Regards, Scents Soaps and Candles Team

Posted 4 years ago

“Fantastic range of products and great service. Speedy delivery”

Helpful Report

Posted 4 years ago

“The perfume oils smell absolutely gorgeous especially the velvet rose and oud. Will definitely be ordering more. I made myself some diffusers using the auego diffuser base as well which is so good it doesn’t have that metallic/alcohol smell that most store bought diffusers have so it’s just pure scent!!! All you can smell from the diffuser is the fragrance oils and they’re actually stronger than I expected. Really pleased.”

Helpful Report

Posted 4 years ago

“Love the scents they make the smell last all the way to the bottom so many to choose from delivery is fast.”

Scents Soaps and Candles 5 star review on 4th March 2021

Helpful Report

Posted 4 years ago

“Cannot fault the products or the service and help, if something could be done with delivery costs then would be appreciated, but I understand the logistics”

Helpful Report

Posted 4 years ago

“Very quick and efficient service, very please with diffuser reeds, will most definitely order from this company again”

Helpful Report

Posted 4 years ago

Hello Gillian, Thank you for your feedback. We are so pleased that your order was delivered quickly and that you are happy with the items ordered. We look forward to welcoming back your business in the near future. Warm Regards, Scents Soaps and Candles Team

Posted 4 years ago

“Excellent and friendly service”

Helpful Report

Posted 4 years ago

“Love the fragrances!! The wax dyes are amazing too! No complaints”

Helpful Report

Posted 4 years ago

“the only good thing about my purchase was the delivery but i did payFor it so I wouldn’t expect anything less however product was absolutely disgusting”

Helpful Report

Posted 4 years ago

“I bough the scents Aline and lady million and they both smell incredible. Will definitely be buying more. Thank you x”

Helpful Report

Posted 4 years ago

Hello Meg, We are so glad that you have enjoyed our fragrances! We look forward to welcoming back your business in the near future. Thank you for taking the time to give us your feedback. Scents Soaps and Candles Team

Posted 4 years ago

“every product i have ordered has been absolutely amazing , the scents are so strong !!”

Helpful Report

Posted 4 years ago

Hello Billyjean, Thank you for your feedback! We are happy to hear that you love our products and that the scents are strong. We look forward to welcoming your business back soon. Warm Regards, Scents Soaps and Candles Team

Posted 4 years ago

“Ordered Saturday and arrived Monday, Fantastic service as always.”

Helpful Report

Posted 4 years ago

“I’ve only just started using you, but ohhh the scents are divine.”

Helpful Report

Posted 4 years ago

“Fabulous fragrances thanks so much 🙏😀 best price around too will deffo be back”

Scents Soaps and Candles 5 star review on 3rd March 2021

Helpful Report

Posted 4 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews