Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and easy delivery, will definitely order from you again!”

Helpful Report

Posted 4 years ago

“Love their supplies and how efficient they are with delivery”

Helpful Report

Posted 4 years ago

Hello Lucia, Thank you for taking the time to provide us your feedback. We are glad to hear that you love our supplies and happy with delivery timing. We look forward to welcome back your business in the near future. Warm Regards, Scents Soaps and Candles Team

Posted 4 years ago

“Great service and good quality products, very pleased and will definitely be ordering again.”

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Posted 4 years ago

“Very good, quick delivery”

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Posted 4 years ago

“One of the most reliable, fast, helpful suppliers of wax, candles FO. I wouldn't go anywhere else- Relaxzen_homemade_candles”

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Posted 4 years ago

Hello Sheba, Thank you so much for your kind words! We are so glad to see this and happy that you enjoy our services. We hope to continue to welcome your business in the near future. Warm Regards, Scents Soaps and Candles Team

Posted 4 years ago

“Very quick reliable service. Always get what I ordered with no problems”

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Posted 4 years ago

“I think scentssoaps is very understated, I’ve only recently started candle making and they have so much in stock and so much info on each product, absolutely fantastic will be using very often”

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Posted 4 years ago

Hello Georgia, Thank you so much for your kind words. We hope that we can continue to welcome your business in the near future! Warm Regards, Scents Soaps and Candles Team

Posted 4 years ago

“My parcel arrived promptly and was accurate. I’m am very pleased with my purchase, thank you.”

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Posted 4 years ago

“Very securely and very well packaged. Great quality products from scents soaps and candles . Thanks”

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Posted 4 years ago

“The staff are friendly and resolved any queries I had. Thank you scents soaps and candles, I’ll definitely be ordering from your organisation.”

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Posted 4 years ago

“Very happy with the quality of products and service. Can always get what I want when so many other companies seem to to constantly out of stock. Quick delivery and excellent communication 👍”

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Posted 4 years ago

Hello Tracey, We are so happy to hear that you are pleased with your order! Thank you for taking the time to provide us feedback and we hope to welcome your business again in the near future. Warm Regards, Scents Soaps and Candles Team

Posted 4 years ago

“Excellent products and excellent service”

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Posted 4 years ago

“Ordered quite a few times now and it's always delivered quickly and packed well. I have always got a response if I have a question about anything too, and the fragrance oils are very good quality.”

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Posted 4 years ago

“What can I say!! The quality of the products are amazing!! and as for the delivery,it arrived within 48 hours of ordering,super~fast. Shipping cost is reasonable and the prices of the products are competitive,will be ordering again 👍👍 ☀️☀️☀️☀️☀️☀️”

Helpful Report

Posted 4 years ago

Hello Karl, We are so happy you have enjoyed our products and that delivery was quick! Thank you so much for taking the time and giving us your feedback. We look forward for your future business in the near future. Warm Regards, Scents Soaps and Candles Team

Posted 4 years ago

“Very good, fast delivery, was kept in touch with so I knew when it was coming and my glasses were just as expected and also packaging was very good and secure”

Helpful Report

Posted 4 years ago

Hello Catherine, We are so happy that everything arrived in a timely manner and that packaging was very good. Our team will be happy to hear this! We appreciate your time to give us this feedback and we look forward to your business in the near future. Warm Regards, Scents Soaps and Candles Team

Posted 4 years ago

“My experience overall is great,brilliant service and products are fantastic,I have no complaints highly recommended”

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Posted 4 years ago

“Excellent product, website easy to navigate, reasonable pricing. Items delivered within the agreed time, well packaged.”

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Posted 4 years ago

Hello Julie, Thank you for the kind words. Our team will be very happy to hear that their efforts don't go unnoticed. We look forward to your continued support. Warm Regards, Scents Soaps and Candles Team

Posted 4 years ago

“Love the shop! All the products are amazing quality at a relatively low price. The only bad thing I can say is about the price of shipping. I think £7.19 is a little too much. Maybe there could be an option to pay less money for delivery but not as fast.”

Helpful Report

Posted 4 years ago

“Even though i rate all the other products i purchased a 10/10 unfortunately the Daisy fragrance oil smells nothing like the perfume which i am gutted about :( I had orders for this fragrance and i feel it isnt good enough to give to my customers. Everything else is spot on”

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Posted 4 years ago

Hi, thank you for the feedback. We believe our Daisy fragrance oil is a close match as we have compared it to the original purfume. No dupe will ever be exactly the same and we don't recommend judging solely from the smell out of the bottle. The formula for the fragrance oil hasn't changed between your multiple purchases of it. We hope you enjoy the other products purchased - SSC

Posted 4 years ago

“I’m really happy with the smell of the fragrances but it would be nice if you could use something to make it easier to pour I seem to waste a lot I use the fragrance to make candles”

Helpful Report

Posted 4 years ago

Hi Marie, thank you for the feedback. We include one free pouring cap with each parcel subject to availability, these help with the pouring. Should you want multiple of them we will have more of them available to purchase on the website soon. Alternatively, another option that can help is a pipette, but this method is slightly slower. Enjoy the fragrances! - SSC

Posted 4 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews