Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service and very fast delivery. Love all the scents ive order from you, lemon sherbet and coconut are so lovely. X”

Scents Soaps and Candles 5 star review on 21st March 2021

Helpful Report

Posted 4 years ago

Hello Louise, Thank you for sharing these pictures with us as we love to see our products in action! We are so glad that you took the time to give us your feedback and we hope for your continued support in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“First time making candles & so pleased with our first order. Everything was perfect, just as described. We will definitely be ordering again. Thanks”

Helpful Report

Posted 4 years ago

Hello Judith, We are so glad that you are pleased with your first order. We look forward to welcoming you back in the near future and want to thank you for taking the time to provide us your feedback. Scents Soaps and Candles Team

Posted 4 years ago

“Very pleased with this company am on my third purchase so far and every one has been great. Am sure i will be a long time customer of this company! Great stuff”

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Posted 4 years ago

“I ordered the le vie est belle 1ltr to make wax melts, and its honestly the best product I have ever spent my money on, the smell is absolutely beautiful and fills your whole home its insane! I love it and when I run out I will certainly get some more! Thankyou very much I am very pleased!”

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Posted 4 years ago

“Great scents Great service”

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Posted 4 years ago

“Quick cheap and great products”

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Posted 4 years ago

“Fantastic products and service, fast delivery too. Would definitely recommend”

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Posted 4 years ago

“I order 1kg every month and this month I wanted to order 5kg but it wasn't in so I had to order 5x 1kg bags and it cost me £6 more also I paid £7 postage when jt should only be £6”

Helpful Report

Posted 4 years ago

“Not sure why you thought it’d be necessary to send me 10 1kg bags for the 2 5kg I ordered but you did. But yeah other than that fast delivery thanks”

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Posted 4 years ago

“My wax no problems excellent”

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Posted 4 years ago

“Purchased everything with great ease and delivery was good. The only thing I would say is the delivery is quite expensive compared to other wholesalers who offer the same delivery service at less than half the price or for free. I would have given five stars but the delivery as explained was extremely expensive compared to others.”

Helpful Report

Posted 4 years ago

“Was very pleasantly surprised at the speed of delivery, it took far less time than I was lead to believe it would. Well done very pleased”

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Posted 4 years ago

“Very happy with my purchases so far !”

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Posted 4 years ago

“LOVE these products! I have just started a candles and diffuser and scents business and this website has helped me so much!! It’s so easy to follow and already have a order in my basket to re order!!”

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Posted 4 years ago

Hello Robyn, We are so happy to see this review! We are glad that you have enjoyed our products and we thank you for your time to give us your feedback. We look forward for your next order! Scents Soaps and Candles Team

Posted 4 years ago

“had items in stock, easy ordering and fast delivery. Exceptionally packaged up, will definitely be using again.”

Helpful Report

Posted 4 years ago

Hello Carol, We are so glad to see that you are happy with our products and packaging. Our team will love hearing that their work does not go unnoticed! Thank you for taking the time to give us your feedback and we look forward to welcome you back soon. Scents Soaps and Candles Team

Posted 4 years ago

“I love your products. Always packaged well and delivered on time. The shipping cost i find a little expensive but to its worth it to have my items delivered on time”

Helpful Report

Posted 4 years ago

“Fast service. Fragrance oils always smell amazing.”

Helpful Report

Posted 4 years ago

Hello Catherine, Thank you so much for your kind words and feedback! We look forward to welcoming back your business in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“We love the scents that you have sent to me it's perfect for the Candel in which my wife loves so much I will be purchesing from your store more in the future. I thank you kindly well worth the value.”

Helpful Report

Posted 4 years ago

Hello David, Thank you for taking the time to provide us your feedback. We are so glad to hear that you and your wife have enjoyed our scents. We look forward to welcoming your business back soon! Scents Soaps and Candles Team

Posted 4 years ago

“Great company with excellent quality products. My only difficulty was having to sign for a small package of low monetary value, which significantly delayed me getting it as I work. But overall I love Scents Soaps and Candles!”

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Posted 4 years ago

“Absolutely love their new fragrances strawberry and rhubarb this has now become my biggest seller it is so sweet and strong too, currently making bigger candles in these as requested by my customers, delivery is always prompt and never had any issues with any products, highly recommended 😊”

Scents Soaps and Candles 5 star review on 17th March 2021

Helpful Report

Posted 4 years ago

Hello Amanda, We are so happy to see our products at work! Thank you for taking the time to give us your feedback and we are glad that you are enjoying our new added fragrances. We look forward to welcoming back your business in the near future. Warm Regards, Scents Soaps and Candles Team

Posted 4 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews