Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering process is easy, but quick and even in ireland we usually get our packages within three days and that's important. Would love to see more Dupes.”

Helpful Report

Posted 4 years ago

Hello John, We appreciate you taking time to write this review. Thank you for your kind words and we are so glad that we are able to deliver with quick turn around, even to Ireland. Our team will also continue to look into future possibilities within our fragrances to provide the best for all our customers. Scents Soaps and Candles Team

Posted 4 years ago

“I’ve been ordering from SSC for a few months there product’s are amazing fast delivery too there fragrances are the best I will stick with this company”

Helpful Report

Posted 4 years ago

Hello Lorraine, Thank you for all your kind words and we are glad that you are happy with our fragrances, products and service. We look forward to welcome back your business in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“quick shipments, very rarely are things out of stock - quality fragrance oils! a happy discovery”

Helpful Report

Posted 4 years ago

“Best wax I have ever used and I use it on a daily basis !! It has a great scent throw, whether hot or cold !! I simply love it, and so do my customers”

Scents Soaps and Candles 5 star review on 28th March 2021

Helpful Report

Posted 4 years ago

Hello Adrian, Thank you for taking the time to write us this review. We love seeing our products in action! We look forward to continue seeing your work and for your continued support in the near future. Scent Soaps and Candles Team

Posted 4 years ago

“Very well priced and packaged to high standard only downside is postage could be cheaper”

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Posted 4 years ago

“Fast delivery, amazing scents, good value, will order again!”

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Posted 4 years ago

“I spent so long looking for the perfect jars for my candles and finally found exactly what I was looking for on this website. Quick delivery and very good quality products, will definitely be ordering again.”

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Posted 4 years ago

“Excellent products at a good price.”

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Posted 4 years ago

“the service was amazing, and delivery was extremely quick, i received my order within 2 days of purchasing it.”

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Posted 4 years ago

“One of the bottles of fragrance leaked and almost all of the bottle had been wasted! Great, fast service though!”

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Posted 4 years ago

“Excellent scents and wax, just a shame about the big delivery fee as it puts me off making more regular small orders for when I run out of just one thing.”

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Posted 4 years ago

“Amazing service and comes very quickly!”

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Posted 4 years ago

“I was really pleased with my first order from Scents, Soaps & Candles, everything was as I'd hoped. The caps look so much nicer in real life than they do in the pictures. My one piece of feedback would be about packaging. I live in a small flat and am starting a small business, and I keep on receiving packages overflowing with loose fill (from lots of companies - not just SS&C). It just loads up my bin. I'd rather just receive a smaller box, or even a couple of boxes over a box which is 50% loose fill (which just ends up filling the communal bins or sitting around my flat until bin day).”

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Posted 4 years ago

“Fantastic products. Arrived very quickly and really well packaged. The candle glasses are beautiful and the fragrances are lovely. I’m really pleased - thank you!”

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Posted 4 years ago

“From ordering to receiving the fragrance oil, it was very quick. I would recommend this company and their products”

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Posted 4 years ago

“Great website good products and fantastic value for money will definitely buy from again thanks”

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Posted 4 years ago

Hello Suzanne, We are so glad to hear that you have enjoyed our products! Thank you for taking the time to give us your feedback and we look forward to welcoming you back in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“Always quick to dispatch ❤️”

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Posted 4 years ago

“Very quick delivery and the scents smell amazing.”

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Posted 4 years ago

“Always a speedy delivery and great quality products. I just wish there were different delivery options, you have to pay about £6 no matter how big or small your order is :( even if it will fit in a large letter. That can sometimes put me off.”

Helpful Report

Posted 4 years ago

“Amazing true to life smells captured in a bottle. I made some candles yesterday and I can't wait to try them out. Excellent fast delivery. Friendly too.”

Helpful Report

Posted 4 years ago

Hello Phoebe, We are so happy to hear that you love our scents. Thank you so much for giving us your feedback and we hope that we can welcome your business back in the near future. Scents Soaps and Candles Team

Posted 4 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews