Sensory Education Reviews

Name: Sensory Education
Address: Unit W1, Westpoint, Middlemore Lane West, Aldridge, Unit W1, Westpoint, Middlemore Lane West, Aldridge, Aldridge
Rating: 3.93

3.9 Rating 1,422 Reviews

72 %

of reviewers recommend Sensory Education

Company Reviews

Questions

Metrics

3.9

Based on 1,422 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

08432890218

Email:

customercare@sensoryeducation.co.uk

Location:

Unit W1, Westpoint, Middlemore Lane West, Aldridge,
Unit W1, Westpoint, Middlemore Lane West, Aldridge
Aldridge
WS9 8DT

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Sensory Education 1 star review on 2nd August 2023

Rebecca Ambler

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery of my order was prompt, and the items arrived in perfect condition.”

Helpful Report

Posted 9 months ago

“I appreciated the detailed descriptions and images provided for each product, allowing me to choose the perfect gift”

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Posted 9 months ago

“The range of sensory products available on this website is impressive, catering to a variety of needs.”

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Posted 9 months ago

“Customer service provided by this company was exceptional, they were very helpful and efficient.”

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Posted 9 months ago

“I recently purchased sensory toys from this website and was delighted with the quality and selection.”

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Posted 9 months ago

“Such a lovely range of fidget toys, i wish i could have selected colours but overall it was fine and the goods were lovely when they arrived”

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Posted 9 months ago

“The delivery was fast! I placed my order and received it the very next day. I was pleasantly surprised by the speed and efficiency.”

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Posted 9 months ago

“I had a special request for my order and sensory education went above and beyond to accommodate it. I am extremely grateful for their flexibility.”

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Posted 9 months ago

“Lovely sensory toy (fidget) delivered safely and good advice when I thought it was late (it wasn't!) Recipient delighted. Hope to do more business”

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Posted 9 months ago

“The packaging of my order was outstanding and goods arrived quickly....”

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Posted 9 months ago

“The pricing at this store is unbeatable. I compared prices with other sensory retailers and this store offered the best deal by far. Fantastic value for money!”

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Posted 9 months ago

“I received a damaged item and immediately contacted customer service. They were extremely apologetic and sent me a replacement without any hassle. Great customer care!”

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Posted 9 months ago

“Bubble tube arrived today and we love it,quick delivery too.”

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Posted 9 months ago

“The website is easy to navigate and we found what we were looking for and goods were delivered to school quickly.”

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Posted 9 months ago

“I had a question about a product and reached out to customer service. They responded within hours and provided me with all the information I needed. Impressive service!”

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Posted 9 months ago

“The selection of toys is incredible! I found everything I was looking for and more. The checkout process was smooth and the delivery was prompt. Highly recommend!”

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Posted 9 months ago

“Items arrived promptly and were exactly as expected. Excellent price and good communication throughout the buying process..”

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Posted 9 months ago

“I appreciate the fact that the goods arrived quickly and were exactly as I wanted them to be.”

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Posted 9 months ago

“I have recently placed two orders: one for a sensory light panel and classroom resources and a tuff tray. Communication was excellent, dispatch was prompt, and the received items were perfect!”

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Posted 9 months ago

“Items arrived very quickly, but unfortunately, one of the products got damaged in the delivery. However, I emailed customer services and received a phone call the next day from a lovely customer assistant representative. She handled the issue really well, and I'm very thankful to her. I will definitely buy from this store again in the future.”

Helpful Report

Posted 9 months ago

Sensory Education is rated 3.9 based on 1,422 reviews