Sensory Education Reviews

Name: Sensory Education
Address: Unit W1, Westpoint, Middlemore Lane West, Aldridge, Unit W1, Westpoint, Middlemore Lane West, Aldridge, Aldridge
Rating: 3.93

3.9 Rating 1,422 Reviews

72 %

of reviewers recommend Sensory Education

Company Reviews

Questions

Metrics

3.9

Based on 1,422 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

08432890218

Email:

customercare@sensoryeducation.co.uk

Location:

Unit W1, Westpoint, Middlemore Lane West, Aldridge,
Unit W1, Westpoint, Middlemore Lane West, Aldridge
Aldridge
WS9 8DT

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Sensory Education 1 star review on 2nd August 2023

Rebecca Ambler

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Updates & delivery were great but I ordered a rectangular tray and received a square one which hasn’t worked for the purpose I needed it for”

Helpful Report

Posted 1 year ago

“Items arrived, great quality. Wide range of toys. Will be ordering again soon!”

Helpful Report

Posted 1 year ago

“Received my order 1 product was the wrong item”

Helpful Report

Posted 1 year ago

Thank you for your review. I can see you reported this issue on OCTOBER 21ST at 2:20pm and our customer care team resolved the issue and sent the returns form at 2:42pm and the full resolution was provided within 22 minutes of contact. Thank you for taking the time to leave a review so we can continue to improve on our already impressive service times.

Posted 1 year ago

“I would prefer to be able to choose which colour/variety of Fluffy Putty I purchased. I ordered two to make sure that I would receive one of a colour suitable for my autistic grandson. The green one received was perfect for him, but the pink one which I gave to my granddaughter had white ball bits in it and was not as stretchy as the green one. I will not order from your company unless I can choose what I get. My autistic grandson would not have appreciated the pink one.”

Helpful Report

Posted 3 years ago

Sensory Education is rated 3.9 based on 1,422 reviews