Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.46

4.5 Rating 2,299 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,299 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

“Nicht nochmal. Pünktlichkeit war super. Koffer durfte man selbst in den Bus laden und auch wieder raus holen. Von cala mesquida bis zum Flughafen 2,5 Stunden war nur noch ermüdend.”

Helpful Report

Posted 2 years ago

Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen während Ihres Transfers entstanden sind. Unsere Priorität ist es, unseren Kunden ein angenehmes Reiseerlebnis zu bieten, und es tut uns leid zu hören, dass die Reisezeit nicht zufriedenstellend war. Wir möchten Sie darauf hinweisen, dass unsere Shuttle-Services so konzipiert sind, dass sie mehrere Fahrgäste an verschiedenen Orten abholen, um die Kosten wettbewerbsfähig zu halten. Dies kann gelegentlich zu längeren Fahrtzeiten führen. Ihre Kommentare werden uns jedoch helfen, unsere Prozesse zu überprüfen und zu verbessern, um sicherzustellen, dass unsere Kunden eine angemessene und bequeme Reisezeit haben. Bitte beachten Sie, dass wir auch Privattransfers anbieten, die Ihren Anforderungen vielleicht besser entsprechen. Wir danken Ihnen für Ihr Feedback und Ihre Geduld und hoffen, dass wir die Gelegenheit haben, uns zu beweisen und Ihnen in Zukunft eine bessere Erfahrung zu bieten.

Posted 2 years ago

“Parfait / Recommande”

Helpful Report

Posted 2 years ago

“Selve køreturen var fin men… turen fra lufthavnen til hotellet tog 1 1/2 time for 33 km, på ingen måde tilfredsstillede! Da vi skulle retur blev vi hentet 5 timer før fly afgang - igen for 33 km’s kørsel! Ikke rimeligt! Har fuld forståelse for at man fylder bussen op men ikke med SÅ meget ekstra tid! Firmaet kender godt til Chania lufthavn og den manglede plads til folk - vi måtte vente en time på at få lov til at aflevere bagage. Den tid kunne vi nemt have brugt på andet!”

Helpful Report

Posted 2 years ago

Vi beklager dybt de udfordringer, du oplevede under dine overførsler. Din tilfredshed er vores topprioritet, og vi forstår, at den lange køretid ikke levede op til dine forventninger. Forståelsen af, at forsinkelser kan opstå på grund af passageroptagelse, er vigtig. Men vi er enige i, at den tid, du måtte vente, var alt for lang. Desuden beklager vi den tidlige afhentning for din returtransfer, som var unødvendigt tidligt for en så kort strækning. Vi tager din feedback meget seriøst, og vi arbejder tæt sammen med vores kundeservice for at undersøge og forbedre disse aspekter af vores tjenester. Vi håber, at du på et senere tidspunkt vil give os mulighed for at vise, at vi kan levere en bedre og mere tilfredsstillende oplevelse.

Posted 2 years ago

“very good, 10/10”

Helpful Report

Posted 2 years ago

“Driver in advance, safe driving. Smoking a cigarette in the car right before picking us was not my cup of tea!”

Helpful Report

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

“Bus war am Flughafen gut zu finden, Fahrer hilft mit den Koffern”

Helpful Report

Posted 2 years ago

“Our transfer was quick and efficient in a comfortable vehicle. The driver was friendly and knowledgeable. Excellent service.”

Helpful Report

Posted 2 years ago

“Es hat alles wunderbar geklappt.”

Helpful Report

Posted 2 years ago

“Fin service”

Helpful Report

Posted 2 years ago

“Perfecto, super puntual y el conductor es un auténtico crack”

Helpful Report

Posted 2 years ago

“Pick up from palma Airport we had to wait about 45 mins before we departed but this was stated at time of booking.”

Helpful Report

Posted 2 years ago

“Très bon service, ponctualité, amabilité, efficacité.”

Helpful Report

Posted 2 years ago

“Contratei o transfer desde o aeroporto de Alicante a Benidorm (ida e volta). Correu tudo muito bem. Recomendo.”

Helpful Report

Posted 2 years ago

“Efficent Airport pick-up, and hotel pick up. No hiccups. I will definitely use the service again”

Helpful Report

Posted 2 years ago

“I have used shuttledirect for years; the service is always reliable. Our flight had considerable delay and yet the driver arrived within 20 minutes of us arriving at the airport. We were also picked up from our hotel promptly. Excellent service with reasonable price.”

Helpful Report

Posted 2 years ago

“Very efficient service. There when they say they will be - fast and professional service.”

Helpful Report

Posted 2 years ago

“Saftladen taxi in Deutschland mit Kreditkarte bezahlt am Flughafen angekommen keiner da zum abholen und Fahrer nicht erreichbar. Mal gespannt ob ich mein Geld wieder bekomme. Vor allem sind die Taxis am Flughafen tirana günstiger. Nie wieder.”

Helpful Report

Posted 2 years ago

Wir entschuldigen uns für die Unannehmlichkeiten, die Sie bei Ihrem Transfer erlebt haben. Ihre Rückmeldung ist uns wichtig, und wir nehmen Ihre Bedenken ernst. Wir haben Ihre Bewertung an unsere Kundendienstabteilung weitergeleitet, um sie genauer zu überprüfen und eine passende Lösung zu finden. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben, und wir schätzen Ihr Verständnis.

Posted 2 years ago

“Turned up on time. Very professional. Very friendly. Took air details and worked all pick up times out. Good service.”

Helpful Report

Posted 2 years ago

“Ready and waiting on time in both directions. Mini-bus was clean. The drivers were polite, helpful and got us to our destination. The price seemed a little high for a short journey but competitive compared to others online.”

Helpful Report

Posted 2 years ago

Shuttle Direct is rated 4.5 based on 2,299 reviews