Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.46

4.5 Rating 2,299 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,299 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

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“Apesar de termos esperado 1 h para arrancar foi o excelente serviço até porque já tinham avisado do tempo de espera.”

Helpful Report

Posted 2 years ago

“Todo genial salvo la chica que coge el teléfono que es desagradable a morir. Llamé porque tenía dudas de como saber a que hora y donde me recogía y parecía que le estaba pidiendo una transferencia bancaria, maleducada cortante y borde. Por el resto, el servicio y el conductor muy bien!!”

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Posted 2 years ago

“Picked up exactly on time in pristine vehicle with helpful female driver. Had a scenic journey to the airport which took in Cal ‘n Porter, San Clinent and Cala ‘n Porter. Journey took an hour as opposed to 25 minutes in a taxi but the lovely views on the way more than made up for the increased journey time and I will definitely be using Shuttle Direct on future visits, notwithstanding that it was a third of the taxi fare!”

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Posted 2 years ago

“I wasn’t informed that you did not take golf bags, so was left stranded in the airport. This should be stated on the website”

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Posted 2 years ago

“Journey from airport to apartment was ridiculous. Sat on the coach at the airport for over an hour before we departed....no explanation as to why....no addition passengers boarded. After a number of drop offs, we stopped at a car park and were told we would be swapping vehicles to a smaller minibus. After 25 minutes wait, we continued our journey, only to be dropped off 400m from our apartment, which we had to locate ourselves whilst negotiating the busy main road. To be fair, the journey back was much smoother, with the pick up being on time. However, it was still a two and a half hour transfer due to the numerous pick ups. There should be more transparency about the possible lengths of the journey. All in all, we were disappointed and would not use this service again.”

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Posted 2 years ago

“Alles top.”

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Posted 2 years ago

“Yes it was good and worth the price.the coach was a little bit late picking us up but no complaints from me”

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Posted 2 years ago

“Had a very pleasant journey with shuttle express & got me to my destination safe & on time.Thank you 😊”

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Posted 2 years ago

“Very happy with service”

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Posted 2 years ago

“Excellent service thank you”

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Posted 2 years ago

“Very smooth trip, I took a bus from the airport in Menorca to Ciutadella town and back the next day. Easy to find them at the airport, and the staff seemed prepared for every passenger, I just said the first letter of my surname and they already knew my name, same with the driver who picked me up from Ciutadella.”

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Posted 2 years ago

“Excellent service. The communication was very good and when I left my travel wallet on the coach they did everything they could to locate the wallet even though it was 2 in the morning. The wallet was located and they arranged for its collection the next day. Brilliant service.”

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Posted 2 years ago

“Excellent service! Booking process easy with good price, easy to find office at airport with happy and helpful staff, prompt departure, easy access QR code to establish return pick up, high quality coach with helpful drivers”

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Posted 2 years ago

“Brilliant service. Arrived exactly on time. Driver so curtous & helpful.”

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Posted 2 years ago

“As usual we enjoyed the experience and arrived at the airport in plenty of time for our flight. Thanks again”

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Posted 2 years ago

“Excellent communication. Pick up at the airport & return transfer on time. Communication by email & written printed communication through hotel door for return journey. Driver very pleasant & helpful with cases. Would highly recommend.”

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Posted 2 years ago

“Great service on time and very polite. Great prices”

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Posted 2 years ago

“Driver never spoke or helped with cases , there were a few older people who actually struggled”

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Posted 2 years ago

“Everything was perfect, pickup time, driver and car”

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Posted 2 years ago

“My driver was really friendly and provided loads of local knowledge. I would certainly recommend and use this service again.”

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Posted 2 years ago

Shuttle Direct is rated 4.5 based on 2,299 reviews