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Shuttle Direct Reviews

4.5 Rating 2,252 Reviews
86 %
of reviewers recommend Shuttle Direct
Company Reviews Metrics Info
4.5
Based on 2,252 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Shuttle Direct Reviews

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

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Neasa K
Verified Buyer
“Was so perfect for what we needed! Dropped us very near our hotel and picked us up very near close also (we were staying in two different hotels)! Highly recommend!”
Helpful Report
Posted 2 years ago
Francine M
Verified Buyer
“Driver was very nice, arrived on time etc...the bus reluctantly started. It rattled, banged and vibrated so bad by the time we got to the airport we felt sick.”
Helpful Report
Posted 2 years ago
Stephen C
Verified Buyer
“Brilliant service done everything that They said they would”
Helpful Report
Posted 2 years ago
Helen B
Verified Buyer
“Always use shuttle direct, great reliable service, very pleasant driver”
Helpful Report
Posted 2 years ago
Susan G
Verified Buyer
“Reliable and excellent service on both journeys to and from our hotel. Courteous and careful driver.”
Helpful Report
Posted 2 years ago
Naomi M
Verified Buyer
“Brilliant service. Got from Hotel to Airport in good time”
Helpful Report
Posted 2 years ago
Joseph M
Verified Buyer
“Brilliant service. Alicante to benidorm and return journey. Drivers were very helpful.”
Helpful Report
Posted 2 years ago
Denise O
Verified Buyer
“Was disappointed drivers dropped me not near my apartment an had to get taxi €10 to get there always use this co but may have to rethink next time,cheaper than all the others but if you have to dray luggage and pay extra for taxi is it worth it.use to drop off at apartment we use no reason to stop checked at desk and other companies were dropping at our apartments... this 2nd time its happened.”
Helpful Report
Posted 2 years ago
We apologize for the inconvenience you experienced during your recent transfer. Your feedback is important to us, and we appreciate you bringing this matter to our attention. We understand that being dropped off far from your apartment and having to incur additional expenses for a taxi is frustrating. We assure you that our Customer Care team is currently looking into this issue and will contact you directly to gather more information and resolve the situation. We strive to provide reliable and efficient transfers that meet our customers' expectations. We apologize for not meeting this standard on this occasion. Your satisfaction is our priority, and we will take the necessary steps to ensure that such incidents are addressed and prevented in the future. We value your continued support as a loyal customer, and we appreciate your understanding while we investigate this matter. If you have any further concerns or questions, please don't hesitate to reach out to our Customer Care team. We are committed to resolving this issue to your satisfaction and look forward to serving you better in the future.
Posted 2 years ago
William S
Verified Buyer
“Excellent service and good value, will use again.”
Helpful Report
Posted 2 years ago
James.
Verified Buyer
“1st class service. On time pick up for return. Great value. I intend to book again for our Oct. Trip.”
Helpful Report
Posted 2 years ago
Rachel E
Verified Buyer
“Used shuttle direct from Lanzarote airport to costa Teguise. On time, lovely drivers all went well. Will definitely use again thank you.”
Helpful Report
Posted 2 years ago
Scheila M
Verified Buyer
“Very good service, easy and great people.”
Helpful Report
Posted 2 years ago
Stephen O
Verified Buyer
“Excellent service as usual”
Helpful Report
Posted 2 years ago
Paul W
Verified Buyer
“Very good service really good price”
Helpful Report
Posted 2 years ago
Karen B
Verified Buyer
“My flight was delayed, but you still turned up ! Thank you for being there :)”
Helpful Report
Posted 2 years ago
Tony B
Verified Buyer
“Transfer didn't turn up”
Helpful Report
Posted 2 years ago
We apologize for the inconvenience you experienced with your transfer not showing up. Our customer care team has been informed of your situation, and they will be in contact with you shortly to provide a resolution to the issue. We take your feedback seriously, and we are committed to providing reliable and timely transfer services to all our customers. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future.
Posted 2 years ago
Jane M
Verified Buyer
“Great service as usual”
Helpful Report
Posted 2 years ago
Timothy B
Verified Buyer
“Prompt, excellent service at a good price”
Helpful Report
Posted 2 years ago
Ewa B
Verified Buyer
“Everything perfect 👌”
Helpful Report
Posted 2 years ago
Nia C
Verified Buyer
“Very professional service and 💯 happy with both our transfers in Ibiza. Would definitely recommend to others.”
Helpful Report
Posted 2 years ago
Shuttle Direct is rated 4.5 based on 2,252 reviews
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