Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.46

4.5 Rating 2,252 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,252 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

Helpful Report

Posted 2 years ago

“1st class service in both directions on time and very helpful 👍”

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Posted 2 years ago

“Fantastic service have used many times, cars always spotless would highly reccomend and have done already rebooked next trip.”

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Posted 2 years ago

“We waited one hour. The driver did not show up at Frankfurt airport. The office did not answer the phone. My messages were not returned. Disputing the charge.”

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Posted 2 years ago

We sincerely apologize for the inconvenience you experienced with our service. This is not the level of service we strive to provide to our customers. We understand your frustration and want to assure you that we take this matter seriously. Our Customer Care team has been notified about your issue and they will be in contact with you shortly to resolve the situation and address your concerns. Thank you for bringing this to our attention and giving us the opportunity to make it right.

Posted 2 years ago

“Great service thanks”

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Posted 2 years ago

“On time and very freindly”

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Posted 2 years ago

“Efficiently run service.”

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Posted 2 years ago

“Great efficient service and so reasonably priced. Wll definitely use again”

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Posted 2 years ago

“Driver helpful bus on time. Didn’t need to wait too long at airport either.”

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Posted 2 years ago

“Great value service to and from La Palma Airport..Arrived on time comfy bus friendly helpful driver put all the luggage away and took it out at various destinations on route to Puerto Rico..Will definitely ues again and would recommend to everyone..”

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Posted 2 years ago

“Fast, efficient, economical, can cope with flight delays”

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Posted 2 years ago

“Amazing service. Definitely recommend and use again.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Very reliable service - communicated well and on time- would definitely use again.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Great service, clean buses, great value.”

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Posted 2 years ago

“Excellent service, would use again and would recommend”

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Posted 2 years ago

“Our flight was delayed by more than one hour and yet a driver was still waiting for us. A very good end to our somewhat stressful day”

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Posted 2 years ago

“Transfer said 2hrs, however we were last drop and took 2hrs 20 mins, otherwise good service”

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Posted 2 years ago

Thank you for sharing your feedback with us. We apologize for the delay you experienced during your transfer. Our estimated transfer times are based on normal traffic conditions and may vary depending on the number of drop-offs and the order in which they are scheduled. We appreciate your understanding and are glad to hear that you found our service to be good overall. Your satisfaction is important to us, and we will continue to work on improving our transfer efficiency. Thank you for choosing our service, and we hope to have the opportunity to serve you again in the future.

Posted 2 years ago

“Great service used many times reliable and operated a smooth service.”

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Posted 2 years ago

Thank you for your positive review! We're delighted to hear that you've been a loyal customer and have consistently had a great experience with our service. Providing reliable and smooth transfers is our top priority, and your feedback is a testament to our commitment. We truly appreciate your continued trust in us and look forward to serving you on your future journeys. Thank you again for choosing us!

Posted 2 years ago

Shuttle Direct is rated 4.5 based on 2,252 reviews