Skyway Testing Limited Reviews

Name: Skyway Testing Limited
Address: Kemp House, 160 City Road, London, London
Rating: 4.35

4.4 Rating 782 Reviews

83 %

of reviewers recommend Skyway Testing Limited

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01926 266 091

Email:

support@skywaytesting.com

Location:

Kemp House, 160 City Road, London
London
EC1V 2NX

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Skyway Testing Limited 1 star review on 21st September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kit was simple to use. It can be made clearer that the video is to be taken opening Skyways program.”

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Posted 3 years ago

“Overall fantastic service. Highly recommended. Only thing I would say regard to video size requirement needed for uploading, I found it impossible to edit to the size allowed.”

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Posted 3 years ago

“The manual /steps online were well described but by the last step -stop the video- it was not very clear that you had to click directly on the next button to start the timer.”

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Posted 3 years ago

Thank you for your feedback Caroline, I will pass this comment on to our technical support team :)

Posted 3 years ago

“When i ordered the tests I was worried because it looked very complicated. When i received them it was easier than i thought. Really easy to use and prompt return of our fit to fly certificates.”

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Posted 3 years ago

“I'm from Holland. After a lot of searching I came to skywaytesting.com Ordering the fit-to-fly test was easy. The advice to install the app could not work because as a Dutch person I cannot install apps if they have not been released (by skywaytesting.com) for foreign mobile phones. That was quite disappointing. I had to ask someone else to download and install that app. And help me process all the steps in an easy way. I didn't like that. The results came quickly (after about 1 hour), which was a stroke of luck. I hope and expect that skywaytesting.com will open up the use of the app to foreigners.”

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Posted 3 years ago

Good afternoon Albert, Thank you for your feedback. I have forwarded this on to our technical support team and one of our owners who have said that the app should be available to all countries & who has sent me a screenshot of a list of 175 places it's been used. I will keep my eyes on this though to see if this was a one-off or whether we get more comments like this. Thank you again for your time on this matter. Kind regards Sam

Posted 3 years ago

“Fast efficient order and delivery service. Unfortunately, after purchase the rules changed and I did not need to use the test. However, it states to VIDEO YOURSELF using it - with only 2 hands it would be difficult to video and do the test at the same time! Why is it necessary to video oneself, I have used other suppliers before and never been asked to do so.”

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Posted 3 years ago

Good morning Wendy, Thank you for your feedback. We have to get a video off you by law to verify you have completed the test for a fit to fly certificate. A lot of people stand their device up to record this which saves you having to use your hands. With regards to other companies not needing this, was it with day 2 tests? Those you didn't have to record a video. Hope this clears that up. Kind regards Sam

Posted 3 years ago

“It all went well, better on Website than with app.”

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Posted 3 years ago

“Had a problem and stress uploading video, but quick answer via email and fabulous support and sorted via what's app”

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Posted 3 years ago

“Everything was fine until I was unable to upload the required video. However when I wrote an email attaching the photos i received a quick reply. Thank you.”

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Posted 3 years ago

“Excellent communication and clear instructions.”

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Posted 3 years ago

“Taken the test and very straightforward. Slightly confusing because in the video it asks you to take a photo of the test with your passport and in the online form it ask you to attach each separately. I was unsure if the test on its own would be allowed so I ended up uploading the test and part of the passport on the same photo and a separate photo of the passport. I am awaiting the certificate but hopefully it will be issued in the morning. Ñ”

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Posted 3 years ago

“Does the job. Bit basic. Reasonably priced. Quick to respond”

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Posted 3 years ago

“Good service & prompt delivery. Very rapid results.”

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Posted 3 years ago

“Was alright after all.”

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Posted 3 years ago

“No instructions on submitting the results and was necessary to chase up to obtain information. After that everything went well.”

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Posted 3 years ago

“We nearly had a catastrophy when after submitting our negative lateral flow to Skyway (paperwork not checked by Ryanair on departure) ! We arrive in Krakow where there was a huge queue. We suddenly realised our certificates both showed “failed“ - knowing our tests were both negative ! Whilst in the queue at Krakow we emailed Skyway asking them to call us urgently and they did!! Then emailed us our negative certificates - Just in time to clear Krakow passport control desk!!!”

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Posted 3 years ago

Hi Sylvia, thank you for your feedback it was myself who dealt with your issue with your daughter on the phone. We have to have the passenger locator code on the test cassette, which many people forget to do, so an email goes out advising to reupload their cassette with this written on. I believe that we could make this clearer for our customers so I will escalate it. We want the testing process to be as easy as possible for our customers. I am glad all was ok and hope you both had a wonderful trip :) Kind regards Sam

Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Skyway Testing Company sorted out my problem in next to no time even though it wasn’t there fault in the first place. But they fixed it and we’re all happy.”

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Posted 3 years ago

Good morning Martin, thank you for your feedback. I have sent you an email. If you could come back to me I will help you. Many thanks Sam.

Posted 3 years ago

“After a brief administrative mishap was corrected, my certificate was delivered quickly. I thank the Skyway Support Team for their work in achieving this.”

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Posted 3 years ago

Good morning Graham, thank you for your feedback. We ask that you write your passenger locator code on your test cassette when submitting the result back to us and this is what was missing. I have sent you an email explaining this. If you can whizz it back over to me I can get your negative result over to you no problem. Many thanks Sam :)

Posted 3 years ago

“Skyway were let down by their delivery partner (I did not receive the test), but dealt with the refund professionally and in timely manner.”

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Posted 3 years ago

Skyway Testing Limited is rated 4.4 based on 782 reviews