Slyman Bros Appliances Reviews

Name: Slyman Bros Appliances
Address: 14290 Manchester Rd, Manchester, Missouri
Rating: 4.88

4.9 Rating 4,715 Reviews

98 %

of reviewers recommend Slyman Bros Appliances

Company Reviews

Product Reviews

Metrics

4.9

Based on 4,715 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process of purchasing our 2 items from Slyman was great. from start. We purchased a GE Cafe Refridgerator and Broan stove vent hood. We are remodeling our kitchen after 30 years and needed to update a few appliances. The experience was pretty simple and straight forward working with Matt Gore office manager. The only concern I had was that when they delivered the fridge they did not take the doors off when moving it in to our mostly reconstructed kitchen. The 2 delivery men brought in using staps which was fine and a standard practice. I have a kitchen hallway that was difficult to manuvere with the doors on. Since they left the doors on they got stuck in the turn of the hallway and had to wiggle their way out and into the kitchen to install. Overall no harm was done. One suggestion I do have for MAtt G, the manager would be to be open to having good working replacement appliances be delivered to Habitat for Humanities if requested by the customer. I know they have a business they work with to refurbish them but that would be a possitive alliance for Slyman and Habitat for Humanity. If it was not snowing that night I would have left it out for Habitat to pick up. Something to consider Bobby and Matt?. We love the refridgerator it works well into our new remodeled layout, Thanks again Slyman Bros.”

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Posted 1 year ago

“Chris was very personable. He explained all the different options in the different dishwashers. However he never mentioned the Thermidorian that was on sale. I'm not sure if this was intentional or just an oversight.”

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Posted 2 years ago

“Very personable. Answered all questions. Volunteered some information that I forgot about”

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Posted 2 years ago

“The salesman was courteous and showed us different models.”

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Posted 2 years ago

“I already had researched what I was looking for. Michael was very helpful in completing the deal and what I needed at this time.”

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Posted 2 years ago

“Dependable”

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Posted 2 years ago

“Michael was great! But a sales person didn't tell me I had to take the new machine in and old one out of the house. Unfortunately Michael did dent the back of my car while leaving with the old washing machine.”

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Posted 2 years ago

“We went to Slyman Bros to buy a washing machine and dryer because our neighbor bought all his appliances from them and highly recommended them to us. We were pleased with our experience from start to finish including the installation. The salesman, Jake, was very helpful in making our decision.”

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Posted 2 years ago

“Your website needs help. No pictures are available. Not too informative.”

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Posted 2 years ago

“The act of buying the appliances was ok… there were not actually models of the items we purchased i. The store so it was difficult to see what I was looking at.”

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Posted 2 years ago

“Overall very good. Washer and dryer will arrive 10 days sooner and $200 less than Home Depot. Online sales person, Michael, was available. Only caveat was website said it could be delivered 3 days before the washer was even in-house. Timing was important with this particular delivery. Will use them again though.”

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Posted 2 years ago

“I had always enjoyed working with Mike. When he left Slyman I worked with Chris once and he was good. He was unavailable when my microwave went out and I will taken care of by Trent. I did not feel that Trent was good at follow-up or keeping to the schedule he told me to expect. He placed the order and then just waited to see what would come. I originally talked to him on the 5th and he said it should be there on the 8th. It was actually a full week later - after I bugged him about it. Maybe he is new to Slyman and just needs some coaching.”

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Posted 2 years ago

“I ordered a W/D online for delivery. Online it prompted me to pay for a steam attachment to the dryer. During installation it was realized that my make and model does not have that attachment. My delivery was fine. Waiting for a refund for the attachment.”

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Posted 2 years ago

“Colin was very helpful.”

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Posted 2 years ago

“Trent was awesome!”

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Posted 2 years ago

“Everything was fine”

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Posted 2 years ago

“Everything went fine. Easy to purchase over the phone and the sales person was friendly and accommodating. I’m holding one star out because I haven’t yet received the item.”

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Posted 2 years ago

“I like the store and the people. I bought and got delivered a new dishwasher very quickly. My only complaint is that the text messages I received were all mixed up. The attachment with the delivery schedule wasn't really attached. And the contact phone number that was on all of the messages was for the salesman, but he didn't answer my call. So I went online to find the store's phone number. The store's number should be included in all messages, as well as the salesman's.”

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Posted 2 years ago

“Dan was fantastic! Ordered me what I needed quick! The only downside was that I had to go elsewhere to order the Miele dishwasher I wanted. In the future, I plan to buy more Miele appliances, and it’s unfortunate that you can’t order them because your competitors that do are not as professional/knowledgeable.”

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Posted 2 years ago

“Slyman Bros. was easy to work with. The delivery men were quick and friendly. We did have an issue with the dishwasher, it had a large dent in the back. The salesman did offer either a replacement or a $100.00 discount. As we weren't sure if there was any internal damage and didn't want to install it to find out we opted to have a replacement sent. Again, the process was easy, the delivery person was quick and friendly. Yes, I would do business again with Slyman Bros. The only reason for the 4 out of 5 was because of the damage to the first appliance,”

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Posted 2 years ago

Slyman Bros Appliances is rated 4.9 based on 4,715 reviews