“I was contacted by two out of the three referred solar installers within a week and have signed up with one of them for a new system. Hopefully they (the installer) will perform as promised.”
Hi David,
It's great to hear that you've proceeded with one of the recommended installers. I hope your installation goes smoothly and meets your expectations. All the best with your new solar system!
- Margherita
“Great service with excellent information throughout the site. Have used the service twice for different solar installations but have used the site multiple times for general education.”
Hi Graeme,
We're happy to hear that you found our service and information valuable. Educating and assisting users like you in their solar journey is rewarding for us. Wishing you all the best with your solar installations!
- Margherita
“Solar Quotes were prompt to answer my initial request and also answered my follow-up questions promptly. Separate businesses provided the 2 quotes I requested within about 48 hours so no complaints at all.”
Hi Ian,
We're glad to hear that our service met your expectations and that the businesses provided timely quotes. Thanks so much for your review!
- Margherita
“Timely provision of installers. Installers were in contact promptly. Happy so far with the installer I have chosen who was provided by Solar Quotes. So far so good.”
Hi Tim,
Thank you for sharing your experience. It's great to hear that the installers reached out promptly and that you're satisfied with your choice. We hope your installation goes smoothly!
- Margherita
“The three quotes were prompt and complete.
I would have chosen one but conditions have changed for me.
Two years ago a team came to our house and spent the day working out what needed to be done to enable us to stay in our home instead of going into a nursing home.
Nothing happened for two years, so we forgot about it.
A week ago we heard from them.
They gave me a list of what needed doing and bill for $5ooo the alterations on top of their $1000.
We accepted their offer and they start next Saturday.
This means we cannot do both.
Perhaps when the work is done. I may try again.”
Hi Frederick,
Thanks for sharing your situation. It sounds like the upcoming work on your home is essential for your well-being and comfort. Please remember that the opportunity to go solar will still be there in the future when the timing is right.
If and when you decide to revisit solar, SolarQuotes will be here to assist you. Wishing you all the best with the upcoming work.
- Margherita
Hi Jason,
Appreciate you having a chat with me over the phone about this. Was disappointing for me to hear that the companies we matched you with, provided you with a less than satisfactory experience. I was especially concerned with the feedback that a company had been trying to call through multiple times after business hours. I've followed up on this to ensure it does not happen again.
Thanks again for letting us know as I take feedback on our installers seriously and never want to recommend a frustrating experience like this. I was happy to hear you have gone with one of the installers we recommended and i'm very confident you will have a good experience with them.
If you do have any further feedback or questions just shoot me an email at ned@solarquotes.com.au and i'll be keen to help : )
Ned.
“Very helpful and informative.
The online guides are really great.
Would recommend everyone reads this website before installing solar.
Thank you, Diane”
Hi Diane,
Glad to hear that you found SolarQuotes to be very helpful and informative. We are glad that you would recommend everyone reads our website before installing solar. We truly appreciate your 5 star rating and support!
- Margherita
“One of the 3 installers didn't want to quote because the roof was too steep (despite only 1 in 3 slope which I thought was pretty normal). Solar quotes advised me and offered to find another installer, which I declined, so all ok.
Of the two remaining quotes I accepted one (Magma) but couldn't find a single review for that business. I thought all your recommended installers had reviews.”
Hi Bernard,
Thanks for leaving us this feedback - it's always appreciated and i'd like to apologise for any disappointment caused by using our service here. Some installers are more prepared/equipped for steeper roofs or have a preference on the pitch they generally like to install on - we are sorry one of the companies couldn't suit your installation. I will let them know your feedback as like you advised, our other 2 matched installers were able to quote you.
On the reviews side - Magma indeed do not have any reviews on SolarQuotes from the public. This is primarily because they have not asked their customers to place reviews on SolarQuotes - which I will let them know about.
Thanks again for letting us know about these issues - it only helps us and the companies we recommend improve.
If you have any further feedback or questions related to solar please let me know as i'd be keen to help out :)
Ned.
“I used SolarQuotes 6 years again for my first systems and now again when I needed to add more solar. The recommended companies were all really good which made deciding which one to go with so hard. Their website is also a rich resource of reviews and anything solar.”
Hi Christopher,
It's great to hear that you returned to SolarQuotes for your second system after using us six years ago!
Thank you for your continued trust in our service. Here's to many sunny days ahead with your expanded solar system!
- Margherita
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