“Very helpful and put me in contact with a great group of tradespeople who installed an additional PV and EV system to complement the existing PV system within a minimal waiting time. Highly recommended.”
Hi Greg,
It's great to hear that you found our service helpful and that we could connect you with a great group of tradespeople for your additional PV and EV system installation, all within a minimal waiting time. Thank you for your high recommendation.
- Margherita
“As soon as I had provided my details, I received the names of three trusted suppliers. These people gave me quotes within three days. I was emailed to see that I had received my quotes. I was also sent information about solar systems and about their components. I think this is a brilliant service.”
Hi Carolyn,
We're happy to hear that the recommended suppliers were prompt in providing quotes, and that our follow-up emails and information were helpful to you. Thanks again for your kind words on our service.
- Margherita
“the three contractors chosen from your list were efficient and personable. Interestingly their quotes for the same equipment were nearly identical, giving some confidence in the process To date I am very pleased with your service. Thank you.”
Hi Ross
Thanks for getting in touch and letting us know about this issue via your review. Apologies for any inconvenience caused. Thanks also for your phone chat with me, I was able to rectify the area of service of the recommended company who was unfortunately out of your area of service. I was glad to hear your 2nd company had been in touch and will be providing a quote. If you have any questions about that quote when it comes through, please let me know: ned@solarquotes.com.au - i'll be keen to help out.
Hi Bob,
Thanks for your time on the phone this morning and sorry to hear about the experience you had with the quoting installers.
As mentioned over the phone I will email through the contact details of a couple of other installers that you can contact at your discretion.
Should you require any further assistance do not hesitate in letting us know and all the best over in QLD with the project you are managing.
Regards
Robert
“I would recommend using solar quotes to everyone who is contemplating putting in a solar system.
We used them when installing our system 12 years ago and then used them recently when purchasing solar for my daughter's house. The information provided by Finn is invaluable and in plain, easy to understand english, He answers all the questions you need to know, and makes the process easy.
I wish there were sites like this for those other big purchases we sometimes make”
Hi David,
Thank you for letting us know about this and for having a chat with me on the phone about it. As discussed, the area of service for your matched installer was unintentionally larger and should not have covered your area, for this we apologise. The area has now been rectified.
To find an installer on Flinders Island - what I might recommend is checking out https://www.cleanenergycouncil.org.au/consumers/buying-solar/find-an-installer whereby you can input your postcode and perhaps find a company to assist.
Wishing you the best,
Ned.
Hi Christopher
Thanks for getting in touch and apologies about the delay in your quote here. I spoke to the two companies you were matched with who let me know they had been in contact with you but are now waiting on prices and availabilities of specific batteries as you have an older system in place. I've let them know to get in contact with you asap to explain the delay themselves and clarify this. If you have any questions about the quotes that come through, or any further feedback, please feel free to reach our to me: ned@solarquotes.com.au
Thanks again for letting us know about this as it only helps us improve our service.
Ned.
Hi David,
Thanks for getting in touch and letting us know about this, I appreciate our phone conversation. Apologies for any inconvenience our service has given you here. Unfortunately one of the installers we had matched you with had recently been removed from our service as they were not getting in touch with potential customers like yourself. I've provided another installer for you to rectify this. The other 2 installers, I have asked to get back in contact with you - i'm confident they will be able to provide you with a quote to suit your installation requirements. If you have any further feedback or questions feel free to reach out to me at ned@solarquotes.com.au
Thanks again for alerting this to us,
Ned.
Hi Peter,
Apologies for any frustration our EV charger quote process has caused. Unfortunately the company you were matched with for an EV Charger, were not quite ready or set up for EV charger installs. This should have properly been communicated to you and I've removed them from being matched with users of our site looking for EV Charger quotes and let the installer know to take greater care of the potential customers we send them.
Was glad to hear you independently found an installer that we do recommend :)
If you have any other feedback or questions please me know. You can reach out at ned@solarquotes.com.au
“Unfortunately, after nearly 3 weeks have yet to receive a quote for the one solar installer recommended. Was told that quote may have been mislaid and was being resent. Have now given up and getting quotes myself.”
Hi Eamonn.
So sorry to hear about the delay in your quote here and thank you for letting us know. Through your feedback we were able to deduce that there was an issue your original matched installer which prevented them from quoting you. It's only thanks to users like yourself who help us improve our service, so thank you again.
We have since stopped recommending this particular branch to users of our site. I would love to help find another company to quote you. I've tried reaching out to you but haven't had any success yet, please feel free to reach out to me at: ned@solarquotes.com.au as I am keen to follow up :)
“SolarQuotes prepared me for everything I needed to know about solar, assisting and educating me in how to navigate my way through so much information required, and also helping me make well-informed choices.
I received three quotes from 3 reputable Solar Companies within twenty-four hours of initial contact, which were recommended by SolarQuotes.”
“Very happy with the firms put forward by SolarQuotes, that said I was surprised by the variety of options now available.
I had expected to be comparing three similar quotes but found myself considering three different technical levels of systems and so it was not a straight comparison but it certainly allowed me to make a decision which was best for our requirements.”
Hi Peter,
Thanks for the feedback and we are glad you had all the information you needed to make an informed decision about solar for your home.
- Margherita
“I randomly landed to your blog on "7 mistakes while choosing solar" and went ahead asking for quotes for our property. I loved your well written articles and that helped me trust your suggestion on products as well as companies. I selected Koala solar on your recommendation and do not regret a bit. They were fast, professional and lovely to deal with. Thanks for your suggestions.”
“We received two totally different quotes which only managed to confuse us more. The third quote did not materialise and we were asked to contact them if we were going ahead with the installation which is not happening at the moment due to the confusion around actual pricing which I might add is for exactly the same product.”
