No worries Jenny - we're glad to hear you're going solar.
If you have any feedback about your experience with us or the companies we referred - just shoot me an email at jonathon@solarquotes.com.au
- Jonathon
“One of the quotes was the highest, the second was very reasonable and helpful but the third was absolute rubbish - rude, insulting and a waste of time. I got a lot better quotes off the net.”
Hi Tony,
Thanks for taking the time to talk to me on the phone just now RE your experience. I'm disappointed to hear that the third company treated you poorly, and we'll be making a note of it on our end. I was glad to hear that you were very happy with the other two companies.
- Ned
“Good day
I went through numerous pages of your elaborate information about solar panels and how's and how not etc. I tried to get the quotes from the installers as well.
To my disappointment, my needs weren't easily sorted. In two circumstances i have ditch one of my thoughts and in the second incident i have to explore the quotes myself.
your webpages are good for gaining the vast information in the solar area, however, to sourcing the solar quotes i felt it wasn't productive. One did not contact one contacted and gave quote which is in the current market double the price.”
“as there was only 1 company that would service the great southern i went elsewhere and chased up what i needed and when the company that was recommend did respond they wernt very helpful may be in the city they do better”
“Went with one of your quotes but the other 2 were a bit sketchy.1 just sent a price no phone call the other only rang when I said that I never got a 3rd quote first one was good fast and came out checked the property so I gave them my business .”
Hi Douglas,
Thanks for your feedback and review, and for taking the time to speak to Ned on the phone today.
As we understand it, you've made a decision to go with one of our installers, and we hope the installation goes smoothly :)
- Jonathon
Hi Barry,
Thanks for taking the time to speak to Ned on the phone. We're sorry to hear about your experience with Captain Green, but I can assure you it's not a typical experience to have.
As I understand, you are going ahead with solar with a different installer, so we're glad to hear that :)
- Jonathon
“I feel like these guys would be terrific if you want solar but are unsure of what you want.
I have done my own research & am pretty clear with what I want to install.
Everyone who contacted me were reluctant to move away from their preferred product manufacturers.”
Hi Aleks,
Thanks for your feedback and review - we're sorry our service wasn't able to suit your needs.
We glad to hear you're able to source a system that meets your requirements :)
- Jonathon
“I was contacted by one solar energy provider/installer and had to do my own leg work to find competitive quotes. However, I have made a decision and have selected a provider and installation should commence shortly.”
Hi Adrian - thanks for taking the time to leave a review. I hope you understand that the combination of your request for an installer that providers optimisers/microinverters, combined with your rural location, made it difficult for us to source more than one installer in our books that could service your area.
We are trying to expand our network all the time, but it can be difficult in regional areas.
I'm glad to hear that you've decided to go ahead with solar :)
- Jonathon
“Most didnt have the pannels we wanted and another just did not give us a quote one the system we wanted just went ahead and did the quote with panels we did not want,we wanted LG neon2 top of the rang best reviews and he gave us a quote with another panel not happy .Ifinaly after a lot of research got the system I wanted at a fantastic price,from a local electrician.”
Hi Christine,
I'm sorry to hear about your experience. I contacted both installers we referred you to - one informed us that they did indeed quote you on LG panels, while the other said they were not aware you were after them.
I'm glad to hear you were able to get what you wanted in the end :)
- Jonathon
Hi Wyn,
Sorry about that! The wires must have been crossed. It sounds like you were looking into solar pool heating (the rubber tubes)? Let me know at jonathon@solarquotes.com.au and I'll see if I can find a referral.
- Jonathon
Hi Dean,
I'm sorry about that - I can see we only referred you to one company, SunRun Solar.
I can recommend reaching out to the following two additional companies to see if they're able to assist:
Solar Dynamics: 1300 397 763
Specialized Solar Solutions: 03 8752 7222
- Jonathon
“As with anything on the internet location is a bit generic, I asked for 2 quotes and could only get one and that is out of Brisbane, 2000 km away and in lock down with the Convid 19. So no real use.
A location map to give you an idea of suppliers local to you could be useful”
Hi John,
We're sorry about this result - we are living in quite crazy times, I think we can all agree.
Even in non-lockdown times it can be hard for us to find multiple installers local to rural regions.
- Jonathon
