Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,899 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Discovered Sternglas through YouTube. In the last month I've purchased two of your watches. Thanks to your advertisement, which introduced me to the quality of the watch. Simply stated , I would definitely say that I'm very impressed and love the watches.”

Helpful Report

Posted 1 year ago

Moin Darrell! Thank you so much for your thoughtful review and for choosing Sternglas for your timepieces! We're so glad that our advertisement caught your attention and introduced you to the quality of our watches. It means a lot to hear that you're impressed and loving both of your new watches. We truly appreciate your support! Best regards from Hamburg!

Posted 1 year ago

“The watch arrived quickly and was as good as promised. The style and quality was of the highest standard and I would highly recommend this company to any serious watch person. I will be visiting again in the future when I need a stylish quality watch for a present for my friends or Family. Thanks for the wonderful watch. Terry”

Helpful Report

Posted 1 year ago

Moin Terry! Thank you so much for your fantastic review! We're thrilled to hear that the watch arrived quickly and met your expectations in terms of style and quality. It means a lot to us that you would recommend Sternglas to other watch enthusiasts. We're excited to welcome you back in the future when you're looking for a stylish and high-quality gift for your loved ones. Thanks again for your kind words! Best regards from Hamburg!

Posted 1 year ago

“Awesome watch. Appears to be very well crafted. Arrived on time and in good condition.”

Helpful Report

Posted 1 year ago

Moin James! Thank you for your awesome review! We're thrilled to hear that you’re impressed with the craftsmanship and that the watch arrived on time and in great condition. We put a lot of care into every detail, and it's great to know it’s appreciated! Best regards from Hamburg!

Posted 1 year ago

“Beautiful watch (my 2nd Sternglas). Very fast shipping and excellent customer service.”

Helpful Report

Posted 1 year ago

Moin Jeff! Thank you for your fantastic review and for being a loyal Sternglas customer! We're thrilled to hear that you're enjoying your second watch, and it's great to know that the fast shipping and excellent customer service met your expectations. We truly appreciate your continued support! Best regards from Hamburg!

Posted 1 year ago

“Excellent service and rapid delivery. Friendly and helpful communications from the team. Overall highly recommended”

Helpful Report

Posted 1 year ago

Moin Dennis! Thank you so much for your kind words! We're delighted to hear that you had an excellent experience with our service, rapid delivery, and friendly communications. Your recommendation means a lot to us, and we're grateful for your support. Best regards from Hamburg!

Posted 1 year ago

“Great brand, I will be keeping a lookout on their other watches. I bought the Naos Bronze green edition and love it. Very nice qaulity and design and fast international shipping.”

Helpful Report

Posted 1 year ago

Moin Thomas! Thank you for your wonderful review! We're thrilled to hear that you love your Naos Bronze Green Edition and appreciate the quality and design. It’s great to know that the fast international shipping met your expectations as well. We’re excited to have you keep an eye on our future releases, and we look forward to welcoming you back soon! Best regards from Hamburg!

Posted 1 year ago

“caring and fast!”

Helpful Report

Posted 1 year ago

Moin Gianluca! Thank you for your kind words! We're thrilled to hear that our service left such a positive impression. Providing caring and efficient support is always our goal. If there's ever anything else we can do for you, don't hesitate to let us know. Best regards from Hamburg!

Posted 1 year ago

“This clock is generously sized. The second hand moves smoothly and quietly. The numbers are rather small, but with the curved glass give a refinement to the industrial look of the brushed aluminum case. The logo nicely complements this pleasing updated Bauhaus design. It keeps accurate time. Shipping and packaging were perfect and beautiful. Very pleased, and enjoyed purchasing from your team. Thank you.”

Helpful Report

Posted 1 year ago

Moin Artur! Thank you so much for your thoughtful review! We're thrilled to hear how much you appreciate the refined details of the design, from the curved glass to the brushed aluminum case. It’s wonderful that the Bauhaus-inspired aesthetics and smooth operation of the second hand have resonated with you. We’re also glad to know that the shipping and packaging met your expectations. Your kind words about our team mean a lot to us – we truly enjoyed having you as a customer! If there’s anything else we can do for you, don’t hesitate to reach out. Best regards from Hamburg!

Posted 1 year ago

“Great comms from the team throughout the purchase process. These are folks who seem absolutely dedicated to what they do.”

Helpful Report

Posted 1 year ago

Moin Kevin! Thank you for your kind words! We're delighted to hear that you appreciated the communication throughout your purchase. Dedication to our craft and customers is at the heart of what we do, and your recognition means the world to us. If you ever need assistance or have any questions, we're always here for you. Best regards from Hamburg!

Posted 1 year ago

“Shipping was great ... I was worried about the proccess of getting the watch sent from Germany, not really knowing on how long it would actually take to arrive. The delivery was on schedule which added to excitement of unboxing and wearing the watch. I'll be showcasing my new Sternglas watch at my next holiday event. Regards, Gerald”

Helpful Report

Posted 1 year ago

Moin Gerald! Thank you for sharing your experience, Gerald! We're thrilled to hear that the shipping process exceeded your expectations and arrived right on schedule—it’s always exciting to unbox a new timepiece, especially when it's just in time for a special occasion. We're sure your new Sternglas watch will be a standout at your holiday event, and we hope it brings you joy every time you wear it. If you ever have any questions or need assistance, don’t hesitate to reach out. Best regards from Hamburg!

Posted 1 year ago

“All right, delivery in time.”

Helpful Report

Posted 1 year ago

Moin Philippe! Thank you for your feedback! We're glad to hear the delivery met your expectations. If there's anything else we can assist you with, feel free to let us know. Best regards from Hamburg!

Posted 1 year ago

“Naos bronze ed ,Gorgeous watch, 4 days Germany to Montreal and no hidden fees. Thanks Sternglas”

Helpful Report

Posted 1 year ago

Moin Michele! Thank you for your kind words! We're thrilled to hear that you're enjoying the Naos Bronze Edition—it truly is a gorgeous piece. We're also glad the delivery to Montreal was smooth and hassle-free. If there's anything else we can assist you with, feel free to let us know. Best regards from Hamburg!

Posted 1 year ago

“TGreta watch for price and design. thanks to customer support for their efficiency and courtesy. Very fast shipping and delivery.”

Helpful Report

Posted 1 year ago

Moin Stefano! Thank you for your kind words! We're so glad to hear that you're happy with the watch, as well as our customer support and fast delivery. Your feedback means a lot to us, and we're thrilled to have provided you with such a great experience. Best regards from Hamburg!

Posted 1 year ago

“The watches are beautifully designed and the company is easy to communicate with. Their watches are a great value.”

Helpful Report

Posted 1 year ago

Moin Craig! Thank you for your kind words! We're so happy to hear that you appreciate the design of our watches and find it easy to communicate with us. Providing excellent value while maintaining beautiful craftsmanship is something we're truly passionate about. Best regards from Hamburg!

Posted 1 year ago

“Lovely looking watches, and extremely good service from Sternglas...Hopefully I'll purchase another one in the not too distant future.”

Helpful Report

Posted 1 year ago

Moin Dave! Thank you so much for your kind words! We're delighted to hear that you're happy with your watch and the service you've received. We’d be thrilled to welcome you back for your next purchase! Best regards from Hamburg!

Posted 1 year ago

“Amazing watches!”

Helpful Report

Posted 1 year ago

Moin Samuel! We're so glad you love the watches! It’s always wonderful to hear that our designs have made an impression. Thank you for your support! Best regards from Hamburg!

Posted 1 year ago

“I am very pleased with my purchase of a Naos automatic and an additional strap. The watch is made extremely well and has features one would expect from a watch at a much higher price point. Some of those higher priced watches have less to offer than the Naos. The straps are soft and comfortable to wear all day. The overall aesthetic of the watch gives the Bauhaus character with a modern interpretation. No need to spend on a Junghans or Nomos; buy a Sternglas and enjoy your watch.”

Helpful Report

Posted 1 year ago

Moin Larry! Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your Naos automatic and the additional strap. It’s fantastic that the quality and design have exceeded your expectations, and we’re so glad you appreciate the Bauhaus-inspired aesthetic. We work hard to ensure our watches offer great value, and it’s wonderful to know that it’s resonating with you. Enjoy your new timepiece, and we hope it brings you many years of pleasure! Best regards from Hamburg!

Posted 1 year ago

“Sternglas was great to work with fast free shipping and no tax.”

Helpful Report

Posted 1 year ago

Moin James! Thank you for sharing your experience! We're thrilled to hear that you had a smooth and enjoyable experience with Sternglas, from the fast shipping to the no tax! We always aim to make every step of the process as seamless as possible for our customers. Best regards from Hamburg!

Posted 1 year ago

“First Sternglas purchase, but would buy from them again.”

Helpful Report

Posted 1 year ago

Moin Philip! We're so glad to hear you're happy with your first Sternglas purchase! It's wonderful that you'd consider buying from us again. We strive to make every experience a positive one and are excited to have earned your trust. Best regards from Hamburg!

Posted 1 year ago

“Nice customer service”

Helpful Report

Posted 1 year ago

Moin Nicolas! Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. We always aim to provide helpful and friendly support to make your experience as smooth as possible. Best regards from Hamburg!

Posted 1 year ago

Sternglas GmbH is rated 4.8 based on 2,899 reviews