Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,903 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,903 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice watches and the delivery time to Hungary was exceptional too, it was very quick. I'm pretty much satisfied.”

Helpful Report

Posted 1 year ago

Moin Kristof! We’re thrilled to hear that you’re satisfied with your watch and the speedy delivery to Hungary! It’s great to know everything went smoothly for you. Best regards from Hamburg!

Posted 9 months ago

“Very happy, exactly what I was looking for. Thanks team STERNGLAS !”

Helpful Report

Posted 2 years ago

Moin Sergei! We’re so glad to hear that you’re happy with your watch and that it’s exactly what you were looking for! Thank you for choosing Sternglas, and we appreciate your support! Best regards from Hamburg!

Posted 9 months ago

“Beautiful watch and éxcellent customer service! Wristband was unfortunately damaged two months after buying the watch and I was immediately helped out, without any discussion. Loved it. Almost as much as I love my Sternglas Hamburg.”

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Posted 2 years ago

Moin Daan! We’re so happy to hear that you had a great experience with both the watch and our customer service! It’s wonderful that we could help resolve the issue with the wristband quickly and without any hassle. We’re also thrilled that you love your Sternglas Hamburg! Thank you for your kind words and support. Best regards from Hamburg!

Posted 9 months ago

“What a great company. Not only are their timepieces gorgeous to look at, but the fact you get engravings, stylish straps, clean and clear Bauhaus style, and sapphire crystal to boot. Purchasing from California was easy, with shipping in less than a week. Customer service was great and even post-credited me a discount that I forgot to apply. Highly recommend!”

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Posted 2 years ago

Moin Matthew! It’s fantastic to hear that you had such a positive experience with Sternglas! We’re thrilled that you love the timepiece and that everything from the engraving to the fast shipping met your expectations. Thank you for your recommendation, and we truly appreciate your kind words! Best regards from Hamburg!

Posted 9 months ago

“Tolles Produkt und schnelle Lieferung!”

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Posted 2 years ago

Moin Elmar! Es freut uns sehr, dass du mit deinem Produkt zufrieden bist und die Lieferung schnell war! Vielen Dank für dein Vertrauen in Sternglas. Beste Grüße aus Hamburg!

Posted 9 months ago

“Beautiful watches. Very prompt service. Still trying to find out where exactly the two anti-reflective coatings on the crystal are on these watchs... front and back or both (as a review stated) on the back. Have ordered three quartz models without second-hands.”

Helpful Report

Posted 2 years ago

Moin Joaquin! We're so happy you’re enjoying the watches and our prompt service! Regarding the anti-reflective coatings, typically, the coatings are applied to the inside of the crystal to reduce reflections and improve readability. It's great that you're checking the details—this feature helps in enhancing your overall experience with the watch. Best regards from Hamburg!

Posted 9 months ago

“So far, so good. Nothing to complain”

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Posted 2 years ago

Moin! We are happy to hear that you are satisfied. This is what we aim for. If you should ever have any questions feel free to reach out. Best regards from Hamburg!

Posted 9 months ago

“Watch was shipped promptly and arrived in good order. Great piece, impressive quality, especially the leather strap which has a very nice feel.”

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Posted 2 years ago

Moin David! We’re thrilled to hear that you're impressed with the quality of the watch, especially the leather strap! It’s great to know that the shipping went smoothly and your watch arrived in perfect condition. Best regards from Hamburg!

Posted 9 months ago

“Quality and good looks”

Helpful Report

Posted 2 years ago

Moin Mike! We’re so happy to hear that you're enjoying the quality and design of your watch! It’s always great when style meets function. Best regards from Hamburg!

Posted 9 months ago

“Impressive minimalist watches coupled with prodessional speedy service”

Helpful Report

Posted 2 years ago

Moin Anas! We’re thrilled to hear that you’re impressed with both the minimalist design of your watch and the service! We always aim to provide an exceptional experience from start to finish. Best regards from Hamburg!

Posted 9 months ago

“Bought the Naos Kueste with two different straps. Very friendly service to accommodate my customised order and answer product-related questions. Delivery was super-fast: less than one week from ordering to have the watch delivered from Germany to New Zealand, which is a new record (even with DHL Express!). Very happy with the product and would buy again from Sternglas. Excellent value for money.”

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Posted 2 years ago

“Beautiful watch, great quality! I got it as a gift for my boyfriend and he loves it!”

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Posted 2 years ago

“Excellent online service”

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Posted 2 years ago

“Quick delivery, quality looks good. Happy with my purchase.”

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Posted 2 years ago

“It is a great and unique microbrand. I think they find their style which is original for themself.”

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Posted 2 years ago

“I found the process of ordering a watch from the website very straightforward. There was plenty of information that enabled me to make my selection. I was impressed with how quickly the watch arrived despite my order being placed over the Christmas period.”

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Posted 2 years ago

“Je suis ravi de mon achat. Le design minimaliste est superbe et elle est d'un rapport qualité prix irréprochable. Bravo!”

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Posted 2 years ago

“Yes absolutely love the sternglas watch love the looks and have received many compliments in the short time I’ve had it”

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Posted 2 years ago

“Very accurate… stylish…excellent craftsmanship Would purchase a petite size of the watch face if made Their clocks also very accurate and Beautifully designed Shipping was also Great Highly recommend this company”

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Posted 2 years ago

“I bumped into Sternglass by accident, and I am happy about it. Getting a decent watch was always a thought of mine. But there never was anything I really liked, or if I did, it was way more expensive than I wished to spend at the time. So this great moment came and I took the plunge! I am very pleased with my purchase, the aesthetics are great, and on the plus side, it is a proper automatic. Great brand, hope to see your future success!”

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Posted 2 years ago

Sternglas GmbH is rated 4.8 based on 2,903 reviews