Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,078 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issues with our booking, super simple and a lot cheaper than alll the other websites I was comparing prices on. Fantastic”

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Posted 3 years ago

“EACH TIME I HAVE BOOKED WITH YOU GUYS I HAVE BEEN COMPLETELY SATISFIED”

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Posted 3 years ago

“Very nice hotel and service”

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Posted 3 years ago

“Muy buena agencia, conseguí el hotel a precio económico y de calidad”

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Posted 3 years ago

“Awesome experience! I was a bit leery due to the odd nature of the booking. However, it went very smoothly and all cost were disclosed. I got a room in Vegas at the Excalibur resort for $16 pluse a $39 resort fee!”

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Posted 3 years ago

“I was in a bind and needed a hotel on the same day. With snap travel I was able to quickly find a great room at the lowest price. The same hotel was more expensive on other sites.”

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Posted 3 years ago

“Found the best hotels and best prices through Snaptravel! Will use them from now on.”

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Posted 3 years ago

“Navigation was in the simplest form.. However to offer a customer an instant credit with no ability to use it unless you're staying another night in the hotel, it's like building a pool and never putting water in it, It just doesn't make sense. You should just take the instant credit away unless a customer is planning to stay more than one night .use at that time if they don't plan to stay more than one night . Unfortunately we were there for a . unfortunate circumstance ( death of a loved one). Thanks!”

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Posted 3 years ago

“I was able to make a last minute reservation with minimal hassle, got a great price for my room. Will definitely use it again!”

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Posted 3 years ago

“Really enjoyed using this service to book for lodging. I thought I was getting a great price using other travel sites however the discounted prices on Snaptravel were way more than the other sites. Also it was so easy to book. Loved the communication as well. I’ll be using this site from now on!”

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Posted 3 years ago

“After booking with this company the room was so much cheaper we honestly expected a small room, we was actually shocked as we was probably in one of the best rooms in the hotel we would definitely book with this company again.”

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Posted 3 years ago

“Reserva inmediata, sin ningún problema y todo de acuerdo a lo contratado, gracias excelente servicio”

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Posted 3 years ago

“Easy to use. They were a little slow getting information to me concerning my VIP upgrade and so consequently I was unable to utilize it since I had already checked in.”

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Posted 3 years ago

“Great customer service, reasonable prices.”

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Posted 3 years ago

“Snaptravel was the cheapest price I have found for hotels. The 1st time I used them I was a little worried because I had never used them before but that changed right away. They kept me updated on the progress of my reservation & even emailed & texted me the day before travel to tell me we were good to go along with my confirmation number. I really appreciated that. I will use Snaptravel every time possible!”

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Posted 3 years ago

“First time using , was super easy and had the best prices.”

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Posted 3 years ago

“Awesome prices with many options”

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Posted 3 years ago

“Awesome 🤩”

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Posted 3 years ago

“Smooth transactions very easy to navigate... and best of all rooms were cheaper and you get bonus credit money when you book... amazing idea thank you”

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Posted 3 years ago

“First time hearing of this site, worked out great with a good deal, hard to find room for the date, and easy check in!”

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Posted 3 years ago

Super.com is rated 4.5 based on 6,078 reviews