Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.46

4.5 Rating 6,007 Reviews

88 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,007 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was ok they didn't want to give us towels til we handed in the old ones”

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Posted 2 years ago

“I have used Super Travel 3 times and have never had an issue. You get what they promised. Each time check-in has been smooth with no issues. I have referred them to other people and I am looking forward to use them again in the near future. I found them by scrolling and I am glad I did it has been a wonderful experience.”

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Posted 2 years ago

“I got exactly the hotel I wanted, at a lower price than the other comparison sites. The hotel turned out to be better than expected too. Very pleasant experience.”

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Posted 2 years ago

“So I was due to go to a conference and decided last minute, although it was in the same state as I am that the commute I just didn’t want to do every day for the five days. I ended up deciding to look for hotels, and super travel, popped up as a source with an excellent rate. The price beat out even the group rate that the company I was attending the conference floor had established with the hotel directly. My experience was wonderful. Super Travel immediately notified me to let me know. My reservation was confirmed and made it very easy for me to just simply use and click into the text messages to show my reservation at check-in. Even better is the hotel staff was waiting for me. They had my room ready and they even read the notes about my preference in room location. Guys, I highly recommend you book with super travel. They are legit and they will get you the best rate.”

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Posted 2 years ago

“Super Travel consistently has the lowest prices. Their customer service is great. I have had no issues with any bookings and I use Snap Travel often. The only thing that I have run into is additional charges at hotels for things like parking, facility fees or breakfast that wasn’t included with 3rd party booking. However, I think these hidden changes are more reflective of the hotel not Super Travel. I just wish I was made aware of the changes when booking. Overall i have saved a lot of money and I would recommend snap travel to anyone.”

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Posted 2 years ago

“Great prices. Can’t be beat.”

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Posted 2 years ago

“Good price great service”

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Posted 2 years ago

“Everything was fantastic I would definitely travel again”

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Posted 2 years ago

“Easy to use and made my stay so fun.”

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Posted 2 years ago

“Very good service, cheapest site on internet 👍🏼”

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Posted 2 years ago

“Appreciated the hotel pricing and customer service.”

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Posted 2 years ago

“Great rates!! SuperTravel had the lowest prices. Would use this site again.”

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Posted 2 years ago

“Great prices almost the time!”

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Posted 2 years ago

“Easy to book, worked out well!”

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Posted 2 years ago

“I was not sure initially. The pricing was fantastic. I had no issues with customer service, I received my confirmation immediately after making the reservation. I am looking forward to utilizing this service again and have already shared there site with others I know.”

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Posted 2 years ago

“Affordability, quality, and ease of booking”

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Posted 2 years ago

“Had Avery nice stay . Very friendly And clean. Would stay again.”

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Posted 2 years ago

“Super travel was easy to use, provided us the best price hotels in the area we wanted. They actually contacted us the day before our trip providing added details for our hotel , contact numbers and a direct contact to them if any issues arose. Would definitely use them in the future.”

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Posted 2 years ago

“Had a good discount on the room used it several times and are now currently trying to book another one everything went as planned and had a good night's rest thank you”

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Posted 2 years ago

“Was super quick and easy was stuck somewhere in up state NY came in handy five minutes and I had hotel”

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Posted 2 years ago

Super.com is rated 4.5 based on 6,007 reviews