Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,078 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I went for work and a small vacay. Snaptravel was great with deals and reservations. I was there 2 1/2 weeks, and received Snaptravel credits to use toward my stay at Ellis casino and brewery. I also received money toward my Snaptravel debit card which i applied for also. Ty very much for great deals and rewards.....look forward to next yrs vacation as well!!”

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Posted 3 years ago

“Great deals can get an additional discount if you use credits. You have to select the amount because it does not automatically do it for you.”

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Posted 3 years ago

“Super à recommander”

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Posted 3 years ago

“The best price I could find online for my hotel! I was very skeptical at first but there was no reason! They texted me the day before to confirm my booking was all good to go & there were no problems at check in! I will definitely use this service again if it offers such a competitive rate.”

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Posted 3 years ago

“Was the best deal and very cheap and quick to get the booking to the hotel. No dramas at all”

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Posted 3 years ago

“Always find the lowest cost for near by hotels. Always satisfied, use them every time now.”

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Posted 3 years ago

“Snaptravel offers amazing prices and makes it easier to book. That's why for me it's nice and convenient especially when I have to book on the go or at the last minute.”

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Posted 3 years ago

“First we got the room cheaper than other booking apps. Second it was easy to book and it didn't ask us if we wanted stuff or deals and it didn't glitch out like others. My only concern is the hotel not the app. They had bed bugs and my daughters whole arm is covered and she's allergic to insect bites it ruined part of our Vaca. It usually takes her 2 weeks for them to go away.”

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Posted 3 years ago

“If I could rate a negative number I would. I accidentally booked the wrong dates and couldn't change them nor get my money back. Total disappointment. -10”

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Posted 3 years ago

Hi Karl, We are truly sorry to hear about your experience. We kindly ask you to review the Terms & Conditions on our website, so you can get a better understanding of the policies of your reservation and the scope of our services. Policies are not set by us but rather set by the accommodation and only with their permission, we can override those policies. If you reached an agreement with the property please reach out to our Support team with proof so a refund can be issued.

Posted 3 years ago

“So easy! And price was very amazing”

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Posted 3 years ago

“Prices were great and customer service was wonderful”

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Posted 3 years ago

“Clean, comfortable, quiet, inexpensive,great staff. Anytime I'm in Leesburg I will be staying there. 🙂”

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Posted 3 years ago

“Best price”

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Posted 3 years ago

“Best price for our trip!”

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Posted 3 years ago

“Booking my last minute hotel stay was super simple and quick. Booked, checked in, and in my room within 15 minutes. I'll definitely use Snaptravel in the future.”

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Posted 3 years ago

“Best price and easy booking”

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Posted 3 years ago

“Easy booking, even upgraded my stay and allowed me to check out at 1pm instead of the normal 11am check out time.”

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Posted 3 years ago

“I am a frequent orbitz user and this saved me $35 a night compared to them. The customer service was on point. No extra hidden fees at check in and the room was as advertised. The room even exceeded my expectations.”

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Posted 3 years ago

“I use Priceline all the time and this saved me $30 compared to them the first time I used it LOL.”

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Posted 3 years ago

“Great price, great service”

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Posted 3 years ago

Super.com is rated 4.5 based on 6,078 reviews