Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,078 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best prices fast and easy to reserve 5 stars”

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Posted 3 years ago

“Cheapest price around for hotels. Easy to navigate and quick confirmation.”

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Posted 3 years ago

“It was super easy and fast to make reservations on the fly. And had the lowest price for the newest hotel in the area. We had a room in less then 5 minutes. Of course we were only 4 minutes away from the hotel. Loved the stay and had a great view from the top floor of the Hot Air Balloons 🎈 🎈 🎈”

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Posted 3 years ago

“Snaptravel is amazing! Easy to book & I immediately started earning credits that equate to real money saved!!”

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Posted 3 years ago

“I had never used this service, but looking for a hotel at a discounted price was hard. Snaptravel came up on one of my searches and the rate of the hotel I was looking at was $30 cheaper than the other services. I even searched it to make sure it was legit. Made the reservation got an email and text. Had no problem with check in or out. Will definitely use Snaptravel again.”

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Posted 3 years ago

“Everything was fast and easy! Great savings!”

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Posted 3 years ago

“The price of hotel was lowest than the other travel provider”

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Posted 3 years ago

“This site helped me greatly finding a hotel that was good priced clean & friendly”

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Posted 3 years ago

“Snap travel does not stand behind their product and will offer no help if you are unsatisfied. We booked through them, arrived at our hotel and were extremely dissatisfied. The hotel was dingy, dirty and not acceptable to stay in. I called snaptravel and the customer service rep just kept repeating that the reservation was not refundable, she could let me speak to a manager but they would tell me the same thing. When I said I wanted to speak to someone anyways she said they could call me back but it would be a minimum of 4 hour wait. They do not stand behind their product and offer no help for resolution. I Will never use this again and strongly recommend others not to as well.”

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Posted 3 years ago

Hi Shannon, We are truly sorry to hear about your experience. We're sorry to hear that the accommodation did not meet your expectations. Because we're a 3rd party booking service, the standards of the hotel are out of our control. In cases like this, we have found that it is most effective to take concerns directly to the hotel management. If something goes amiss during your stay, please let the hotel know directly. It’s their role to make you as comfortable as possible! As we cannot identify your booking through this review we ask that you type "agent" in your original chat thread, one of our live agents would be happy to look into this further as soon as possible. We reiterate our apologies for any inconvenience and look forward to having the chance to serve you in the future.

Posted 3 years ago

“Un servicio ágil y con muy buenas ofertas. Aparte tenes el beneficio de ser reembolsable”

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Posted 3 years ago

“Last minute booking and snaptravel came through with the lowest rate at MGM Grand Las Vegas for $40”

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Posted 3 years ago

“Lowest price. Easy to book. Love it!”

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Posted 3 years ago

“Reservation are extra quick and painless”

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Posted 3 years ago

“Easy to book”

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Posted 3 years ago

“Very easy to complete thatnks”

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Posted 3 years ago

“Great prices and user friendly app. Me and My Family enjoyed a great lil get a way and had a blast ! Great percent back incentives that beat the average credit card, and glad I am a member !”

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Posted 3 years ago

“I saved money with snaptravel nice room i was happy with the Experience. They did find me the cheapest room in the area and again it was not a bad hotel.”

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Posted 3 years ago

“Best experience!!! This site quoted me a cheaper price then the hotel and I was at the front desk and the woman told me to book on here and she waited for me to do it . It took less then 5 mins and I saved 30 dollars !!! I was at first iffy but I used PayPal to see it it was legit , and it definitely was she got my Reservation in her computer quick after I booked it on here !!! Definitely going to use this again it was cheaper then hotels .com”

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Posted 3 years ago

“Great customer service and very reliable app. I 100% recommended to everyone.”

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Posted 3 years ago

“best prices, easy to book, immediate confirmation. top, I recommend”

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Posted 3 years ago

Super.com is rated 4.5 based on 6,078 reviews