Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.46

4.5 Rating 6,011 Reviews

88 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,011 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was sceptical at first but the service was fast and the hotel was notified immediately about our booking!!”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Super travel was efficient and cost saving. I saved $30 booking through them on their super easy website. Thank you Supertravel!!!”

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Posted 2 years ago

“First time with super, booked Gatwick hotel, cheaper than the rest and a absolutely great!”

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Posted 2 years ago

“We used Snap Travel last year and it was Very simple. This reservation was equally easy to complete.”

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Posted 2 years ago

“I saved almost $30 on a hotel room in SLC. None of the other 3rd party vendors were even close to their price so it made me a little nervous as to whether it was real but when I got to the hotel, it was! The lady at the desk at the hotel told me to always go through 3 rd party vendors for the best price and these guys are the best!”

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Posted 2 years ago

“Excelente”

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Posted 2 years ago

““Price was a key factor and at the time SuperTravel offered the best rate. Everything went well from reservations to checkout.”

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Posted 2 years ago

“Excellent site ! Easy to navigate through”

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Posted 2 years ago

“Smooth booking process, fabulous property, good price, fantastic value. Had trouble identifying how to connect after initial booking. But once that was resolved, communication was smooth and just the right amount.”

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Posted 2 years ago

“Once I got the hang of it, it’s great. Sucks that the credits expire quickly and you can’t use them for more than 10%. But I enjoy the experience.”

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Posted 2 years ago

“Quick and easy no hassle we’ve been got a room for half the price because my wife had a hospital appointment”

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Posted 2 years ago

“Fantastic rates more info in Hotel if they are under construction and no beach access after Hurricane Nicole stay was pleasant thanks”

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Posted 2 years ago

“We had a great time away from the city. Our trip was fun and easy, thanks!”

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Posted 2 years ago

“I have been using SuperTravel (formerly Snap Travel) for years and time and again they have helped me secure a great room at the absolute lowest prices. I have stayed I. Vegas, Miami, Virginia - anywhere I go, I check them first for the hotels I really want and they always have the best deals. I also always the extra $10 because it is so worth it - the rooms I get as a result of the upgrade calls they make are awesome!! I highly recommend using SuperTravel.”

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Posted 2 years ago

“Price was a key factor and at the time SuperTravel offered the best rate. Everything went well from reservations to checkout.”

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Posted 2 years ago

“Got a great discounted rate on a nice hotel”

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Posted 2 years ago

“Very happig”

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Posted 2 years ago

“They are the best. We didn't have any problems. We could enjoy our trip. I highly recommend them.”

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Posted 2 years ago

“Cleanliness location price nd very courteous staff”

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Posted 2 years ago

Super.com is rated 4.5 based on 6,011 reviews