Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.46

4.5 Rating 6,011 Reviews

88 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,011 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The executive suite is beautiful, very clean, the breakfast was superb”

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Posted 2 years ago

“Good price. Very Quick and easy.”

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Posted 2 years ago

“Service was excellent and the price was fair given it was a peak period vacation. Super travel made the hotel reservation and all I had to do was show up with my family! I'll recommend them to everyone.”

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Posted 2 years ago

“Great stay. Very clean”

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Posted 2 years ago

“Easy/simple quick!!!”

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Posted 2 years ago

“Best price. Save $30 per day on hotel booking.”

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Posted 2 years ago

“Great service, price and booking was perfect. Thank you!”

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Posted 2 years ago

“SuperTravel saved me some cash on my hotel stay. Most of the big name travel sites are all owned by the same corporation now, so it's great to see some real competition again.”

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Posted 2 years ago

“Super easy to book online, booked same day few hours before getting to the hotel and was able to just show ID upon arrival! Definitely will use again!”

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Posted 2 years ago

“Always the best rates with the best selection....”

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Posted 2 years ago

“Room was very nice and the most inexpensive . The room was vey clean and the front desk worker was so nice. The only issue is finding parking .”

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Posted 2 years ago

“Great service; easy to book!”

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Posted 2 years ago

“It was great!! To be able to have such awesome efficient help.. on the spare of the moment! I will look for you guys in the future 😀”

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Posted 2 years ago

“Great location”

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Posted 2 years ago

“Easy to book”

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Posted 2 years ago

“Super easy experience everything was so smooth”

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Posted 2 years ago

“SuperTravel was very easy to work with and lived up to their promises for great rates. I was impressed”

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Posted 2 years ago

“It was a very cozy room and bed was so comfortable. Had a fantastic time there!!”

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Posted 2 years ago

“It was a very cozy room and bed was so comfortable. Had a fantastic time there!!”

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Posted 2 years ago

“I always get super nervous when I book with third parties. There’s always something that goes wrong when I check in. But this was so smooth, super affordable - the best deal that I had found when looking online. The hotel was exactly what we needed, came with the continental breakfast and everything. We even got the queen suite for no additional upcharge!”

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Posted 2 years ago

Super.com is rated 4.5 based on 6,011 reviews