“Bad service? No return phone calls? no car after 3 weeks? Then you've been to SW cars! In summary ... Picked my dream car (over £15000 cash) and waited patiently for 2 weeks whilst they repaired all the imperfections. Then the day before I'm due to pick it up... turns out they've done no mechanical checks and either the clutch or gearbox has gone. A huge concern seen as I had taken it out for a test drive... what else dont they check I wonder? Followed by a week of daily phone calls to find out what was happening made by my end with absolutely no return calls I finally gave up. Apparently the reason for this service was (quote) "young management". Whatever you do, do not waste your time and certainly your money with this con of a business. Shocking doesnt even cover it. Buyer beware!!!”
“Definitely the worst customer service I have ever encountered wanted to pay 15k for a car which my girlfriend fell in love with.
There was a mechanical fault and I had to chase them constantly like they were doing me a favour!!!! They never return your calls obviously they dont need my money 15k cash wow if I ran my business like that certainly wouldn't be around for long!!!
I would definitely avoid!”
“terrible customer service and return calls, and to tell you they will be in contact within 28 days by email is very bad, i was sold a car which was sorn of road, and is still 6 weeks later as they had no v5, so it couldnt be taxed, the most hurtful thing i was un aware of was that if driving it your insurance is invalid as it shouldnt be on the road, i had my grand children in the car and if anything would of happenend i was in the wrong, ive emailed them, called and no one as returned the call, now on legal advice ive been told to contact the motor ombusman, and seek county court advice, i want my money back and costs”
“I bought a car peugeot 308 from them 1,5 month ago ,
The car has a electric fault and a faulty sat nav contact with The Garage and give a car for a repair took them one week to repair The car and give me back
When I pick up The car from them went for a holiday to Poland and in The First Days of my holiday the car gets in to limp mode The engine managment light is ON and The sat nav never worked..
contact again with Garage and basket for repair they promise to repair The car when I come back from my holiday .
Nie am back i Uk from last week and try to sorted out The problems but they do not want to do it ..
every day when I call them they give me many questions and try to roll over to another day..
Finally decide to open a claim throught finance bank and give back The car..
DO NOT RECOMEND !!!
If you buying a car from this Garage check it twice or just go to another dealer..!!”
“I bought a car peugeot 308 from them 1,5 month ago ,
The car has a electric fault and a faulty sat nav contact with The Garage and give a car for a repair took them one week to repair The car and give me back
When I pick up The car from them went for a holiday to Poland and in The First Days of my holiday the car gets in to limp mode The engine managment light is ON and The sat nav never worked..
contact again with Garage and basket for repair they promise to repair The car when I come back from my holiday .
Nie am back i Uk from last week and try to sorted out The problems but they do not want to do it ..
every day when I call them they give me many questions and try to roll over to another day..
Finally decide to open a claim throught finance bank and give back The car..
DO NOT RECOMEND !!!
If you buying a car from this Garage check it twice or just go to another dealer..!!”
