terrible customer service and return calls, and to tell you they will be in contact within 28 days by email is very bad, i was sold a car which was sorn of road, and is still 6 weeks later as they had no v5, so it couldnt be taxed, the most hurtful thing i was un aware of was that if driving it your insurance is invalid as it shouldnt be on the road, i had my grand children in the car and if anything would of happenend i was in the wrong, ive emailed them, called and no one as returned the call, now on legal advice ive been told to contact the motor ombusman, and seek county court advice, i want my money back and costs