“SW James - Monty Chesterfields. Absolutely delighted with our two Monty Chesterfield sofas purchased from S.W. James. The real deal! Beautiful workmanship and quality materials. Great communication throughout the order. Highly recommend. Top notch.”
“I have just taken delivery of a beautiful well crafted Chesterfield, my experience from visiting the shop to receiving my Chesterfield was a delight, Warren is very informative on all aspects of the journey from the leather coming from Italy to the delivery of the goods”
“I bought an SWJames No 6 from S.W James for pre Christmas delivery. They pulled out all the stops to get it to me before Christmas. I can’t thank Warren enough for all his efforts, it arrived on the 23rd and absolutely made our Christmas. We are going to save up and buy another one in the summer……First class in every way. David”
“SW James have been utterly professional and incredibly helpful throughout. Warren, the Co-founder has spent considerable time assisting with my choices and created a personal experience. Our sofa ‘Huxley’ arrived and we absolutely love it! The workmanship is of a very high standard, I couldn’t recommend them more.”
“We bought a sofa from S.W. James a few months ago but wanted to wait until we used it to write an honest review. We cannot emphasis how happy we are with the 4 seater ‘Archie’ in vintage dark brown we are now the proud owners of. We were a little concerned about buying a sofa during lockdown without sitting on it or seeing it but the website is packed with photos, videos and info that addresses every query you may have. Warren and his team are also available to advise you at each step of the process which is very reassuring. Everything from the quality of the leather to the superior comfort exceeded our expectations. The quality and craftsmanship is very evident and beats other examples we almost made the mistake of buying. A certain leading department store who is ‘never knowingly undersold’ actually import their chesterfields from China. Having sat on their equivalent model it was evident that we had made the right choice in buying from S.W. James. We cannot recommend this company enough. This is the company for you, if you require a quality, handmade sofa that’s made in Britain and built to last. Archie is the focal point of our room not just something to sit on.”
“From the moment I spoke to Warren to discuss our vision for the room to the moment the 2 beautiful pieces arrived. I was updated throughout the process by Warren himself and he was always on hand if we had any questions. We're so happy we found SW James - couldn't recommend highly enough...”
“We ordered a 3 seater Chesterfield and foot stall from S.W. James and could not be any happier. From start to finish the communication was first class with Warren providing us with frequent updates. It is so refreshing to actually speak to the owner of a company and is indicative of the personal and professional approach which this Company takes. Having read through in detail the quality materials utilised by the Company and the "Made in Britain" credentials I was expecting great products, however, the finished articles are even better than we could have imagined. The quality of the sofa and foot stall is fantastic and they look stunning. Very happy customer and would recommend this Company to anyone!”
“I ordered an SW James No.12 4 seater sofa in December 2020 and spoke with Warren to ask that a few bespoke changes were made to it to accommodate our requirements. The sofa duly arrived (earlier than promised). The sofa is beautiful and very well made but I needed a couple of adjustments to make it perfect for my wife who, because she is a little on the short side, found the depth of the seat meant her feet couldn't touch the ground! Warren and I spoke and a solution was duly sorted out along with another adjustment I needed. Given that I had gone off piste from the original specification, Warren was always patient and worked so hard to make sure we were happy with our purchase. The resultant couch is now a masterpiece and we are delighted with it. I have to say that the customer service received was second to none. I had heard nothing but good things about SW James and they certainly deserve this reputation - largely due to the care and obvious dedication exhibited by Warren. I will certainly be recommending them to my friends and family.”
“We ordered two Chesterfields with the Heritage leather and honestly, the quality and workmanship is fantastic. We couldn't be happier with them. Also the customer service and after sales was amazing. Allowing us to mix features from different couches, keeping us updated, making sure the delivery arrived at during the day. I can thoroughly recommend S.W James.”
“Thank you so much to the SW James crew Our sofa is gorgeous and the service was impeccable . It’s actually better than I hoped for Great firm but comfy sit , couldn’t be more perfect Thanks again S Mcerlaine”
“SW James were superb from start to finish. Warren was really great. He helped us choose the right colour for our room with samples and photos, then he had our sofa, chair and stool made in time for delivery just after we moved in. We'll definitely be back for more!”
“We had been looking for a sofa for some time, a major piece for our new home. But nothing we had looked at, in budget or even exceeding the budget, lept out, inspired or filled us with much confidence. In all honesty, it always felt a little bit of a risk for us, buying a sofa on line. The fact that we couldn't physically sit on one was initially a concern. But after finding the S W James website and reading about their work ethic, the materials used and general high standards involved, the hunch to go to them struck a cord with us instantly. We've always been so cautious when it comes to our hard earned cash, but after further procrastination and reading previous glowing reviews, in the end, we bit the bullet. It felt right to proceed with ordering a Number 15, two seater in vintage brown. Essentially having faith in our hunch. And thank goodness we did! The finished piece is so much better in every way than anything else we looked at! We couldn't be happier! It looks better than we imagined and fits our small livingroom perfectly. As well as the shear asthetics, it is so comfortable to sit on! The colour and texture of the leather is second to none! It has a very contemporary, modern, firm but vintage elegance. A true testament to the guys and the level of knowledge and craftsmanship at S W James. Well worth following ones instincts! And, on a side note, I'm definitely more of an 'old school' kind of guy, so being able to call, talk, have a conversation and discuss options directly, was, for me, absolutely the right way to go about configuring our sofa. For the money and quality, you'll be getting an absolute top draw, British made product! J&S”
“SWJames are a company that are hard to find today in the UK, their chesterfield sofas are a thing of beauty, the quality of their craftsmanship, the leather, the overall appearance of the sofa and the comfort is absolutely outstanding. To cap it off they are manufactured in the UK. Warren kept us up to date with the progress of its manufacture. We have seen chesterfields from various large retailers and this chesterfield blows the socks off them all. Thanks to Warren and the team at SWJames for brilliant chesterfield sofa .”
“The company has consistently delivered high quality customer support through frequent communication informing me of the delivery and care of the products. They have also maintained a human feel through treating me as a Person and not another number. The quality of the furniture is wonderfully high and every visitor has commented on their finish and comfort. I would highly recommend this company and I hope to be ordering more from them in the future.”
