“Thanks for their email reply. I'd highly suggest to still seal with a sticker, stating "QC Passed", or similar, for peace-of-minds of both buyer and seller. As uninsured packages still pass hands from QC to delivery/courier.”
Hi Michael,
Thank you for your feedback and your 4-star review.
Our products are all kept securely in our Distribution Centre and are only opened to complete quality control checks when they're received into our warehouse. We ensure all of our products are packaged nicely and reach our customers with all the components enclosed, to ensure no hiccups are experienced when it comes time for them to be installed.
We greatly appreciate your feedback as we're always looking for ways to improve our service offer. I've passed your concerns on to our team for further review and potential improvement in the future.
We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Hi Victor,
Thank you for your amazing 5-star review!
We're so pleased to hear you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“I recently purchased bathroom goods from The Blue Space and was thoroughly impressed. The website made it easy to find and select the right products, and the variety was impressive. Customer service was outstanding—helpful, knowledgeable staff guided me through the purchase and ensured my items matched my needs. Delivery was fast, and everything arrived in perfect condition, carefully packed.”
Hi Vikki,
Thank you for your amazing 5-star review!
We're so pleased to hear you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Hi Caroline,
Thank you for your feedback. We apologise your order didn’t meet your delivery expectations. The two items on your order were “stocked by supplier” as listed on our website; dispatch lead time from our warehouse is 3-8 business days. Your order was dispatched one business day outside this lead time due to the Clark Round Single Towel Rail 300mm being on backorder with our supplier.
In future, if you need your items urgently, we recommend utilising our 'In Stock' filter when browsing for your products online. To explore our full range of 'In Stock' products, please visit the following link: https://www.thebluespace.com.au/collections/in-stock-fast-delivery
Kind Regards,
The Blue Space Team
Thank you for your amazing 5-star review!
We're so pleased to hear you had a great shopping experience with The Blue Space and Michaela. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“Customer Service is excellent, and any issues encountered are resolved promptly. Delivery time is as stated. First time dealing with The Blue Space, and it has been an extremely positive and stress-free experience considering we purchased a whole bathroom of products.”
Thank you for your amazing 5-star review!
We're so pleased to hear you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Hi Warner,
Thank you for your amazing 5-star review!
We're so pleased to hear you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“Had to follow up to check progress and it turned out that some items were not in stock. However very quickly the items came in and thecwhole order was delivered soon after.”
Hi Mary,
Thank you for your amazing 4-star review!
We're pleased to hear you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Hi Will,
Thank you for your amazing 4-star review!
We're so pleased to hear you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Thank you for your amazing 5-star review!
We're so pleased to hear you had a great shopping experience with The Blue Space.
We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“Calling Customer Service and dealing with Melanie made pre-ordering and paying for my mirrors a breeze. With the discounts for being a Three Birds "Tradie" plus first time buyer bonus, these mirrors were a great deal. Extra "bonus" is ability to collect these myself from Bella Vista saving delivery charges.”
Thank you for your amazing 5-star review!
We're so pleased to hear you had a great shopping experience with The Blue Space.
We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“I've purchased a number of things over the years and Blue Space has always been great. Good range of products, exceptionally good prices and great customer service. I can't image shopping elsewhere.”
Hi Heather and Bill,
Thank you for your amazing 5-star review!
We're so pleased to hear you had a great shopping experience with The Blue Space.
We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“Great website and product. Delivery was on time but sat at the depot for five days befpore being delivered. Very disappointed with the "express" delivery!”
Thank you for your feedback and kind words about our website and product. We’re sorry to hear about the delay with your delivery.
If you need any further assistance, please don’t hesitate to reach out.
Kind regards,
The Blue Space Team
“Great communication and patience as I was enquiring about different products, adding products, deleting other products in my basket to finalise my order...invoice totals sent swiftly and easy to checkout.”
Hi Lachlan,
Thank you for your amazing 5-star review!
We're so pleased to hear you had a great shopping experience with The Blue Space.
We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Thank you for your amazing 5-star review!
We're so pleased to hear you had a great shopping experience with The Blue Space.
We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“Best price on offer. Took a while to get the order ready for delivery but that is brought to your attention on purchase. Packed was delivered earlier than estimated. Great product at a great price”
Thank you for your amazing 5-star review!
We're so pleased to hear you had a great shopping experience with The Blue Space.
We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Thank you for your amazing 5-star review!
We're so pleased to hear you had a great shopping experience with The Blue Space.
We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Thank you for your amazing 5-star review!
We're so pleased to hear you had a great shopping experience with The Blue Space.
We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“Everything delivered quickly, and great products. I had some confusion around one item and was helped by Michaela in customer service who was fantastic - thanks.”
Thank you for your amazing 5-star review!
We're so pleased to hear you had a great shopping experience with The Blue Space.
We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Thank you for your amazing 5-star review!
We're so pleased to hear you had a great shopping experience with The Blue Space.
We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
