Thread The Word Reviews

Name: Thread The Word
Address: 43, Lakeside Avenue, 43, Lakeside Avenue, Reservoir
Rating: 4.90

4.9 Rating 2,075 Reviews

98 %

of reviewers recommend Thread The Word

4.9

Based on 2,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Thread The Word:

Hi there, we’re Thread The Word!

We’re an Australian business located in Melbourne and dedicated to creating beautiful, personalised blankets. All of our blankets are an order of one and knitted just for you.

We are very passionate about making all of our products in Australia. We have been producing personalised gifts for over 10 years in the photo industry.

Our blankets are knitted from 100% combed cotton. Combed cotton is super soft and we do not use any harmful chemicals so they are perfectly safe for babies and children.

We hope you love your blanket as much as we loved creating it!

Visit Website

Phone:

1300 086 238

Email:

hello@threadtheword.com

Location:

43, Lakeside Avenue,
43, Lakeside Avenue
Reservoir
3073

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Thread The Word 5 star review on 13th January 2026

486

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two blankets for my sister’s new twin boys and they are stunning! The quality of the material and edge finish is second to none - So soft and cuddly. They also come in their own little bag which is perfect for gifting. Delivery was so quick! X”

Helpful Report

Posted 1 year ago

“After using a different company for my new born gifts to friends and family for their babies, I personally received one from thread the word for my second child. Since then I have switched as the quality, time frame and care is above all others that I have seen in this market. They have so many options and the quality of the material itself is so soft and warm. Just recently I purchased a sample for my niece to which I didn’t realise had a small hole. The team at thread the word care so much for quality and customer service expressed that that never want to disappoint and a resolution was agreed upon. This was done in a short period of time also. I have recommended and will continue to recommend this company going forward. Thanks guys”

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Posted 1 year ago

“Absolutely LOVE my blanket for my first Grandbaby in April/May. I can’t wait for my daughter to see it, she will be just as in love as l am”

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Posted 1 year ago

“Whilst I was disappointed that my order was delivered incomplete the prompt action by the team at thread the word was fantastic and they acknowledged the error”

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Posted 1 year ago

“Absolutely blown away how beautiful it is! The details to the quality of fabric is so nice And i was impressed with how lovely it smelt too! The blanket was packaged so beautifully and with such care my daughter has claimed it as her new comforter “binkie” as we call it in our household you went above and beyond with our order thankyou so much we appreciate your love and support and what you do - you do it so well well done we approve!”

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Posted 1 year ago

“Order was incomplete and I have to do the work to prove it”

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Posted 1 year ago

“Absolutely gorgeous cot blanket that I'm sure my great niece will love. Communication and delivery was very fast and efficient. Excellent customer service as I had a small issue but it was resolved very quickly. I highly recommend this business to anyone and I hope Thread the Word continues to thrive. Thank you so much.”

Helpful Report

Posted 1 year ago

“After ordering a beautiful baby blanket earlier this year for my first grandson I was excited to order a Christmas stocking for his first Xmas . It’s just gorgeous, another beautifully made product . Thank you again Thread is the word”

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Posted 1 year ago

“I absolutely love my personalised Christmas stockings!The quality is amazing, and the name embroidery looks perfect. It’s a wonderful addition to our holiday decor. Highly recommend!”

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Posted 1 year ago

“The blanket was more than I expected! I will be ordering this gift every time!”

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(Reservoir, 3073) - Posted 1 year ago

“Cant fault this company- 10 out of 10 from the design to ordering and receiving.”

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Posted 1 year ago

“Very quick too be sent , all very good , thankyou so much I just love it for my little boy , I ordered the stocking, great work 🙏🌻”

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Posted 1 year ago

“Received my wee grandsons beautiful blanket yesterday. Absolutely delighted with the quality. It will make a lovely first Christmas gift. Very quick delivery”

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Posted 1 year ago

“Thank you for the beautiful blanket 💕 great quality and fast delivery!!”

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Posted 1 year ago

“Absolutely in love with my bassinet blanket I purchased!! The colour and font I picked came out beautifully and cannot wait for it to be used once Bub arrives! Beautiful business to support”

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Posted 1 year ago

“Fantastic quality, beautiful product perfect for our daughters first christmas and keepsake for years to come”

Thread The Word 5 star review on 29th October 2024

Helpful Report

(Reservoir, 3073) - Posted 1 year ago

“So pleased with the cot size blanket that I ordered for my grandson it’s so soft and the perfect size. It arrived beautifully wrapped in tissue paper, and they even picked up on a spelling mistake that I made and promptly fixed it after clarifying it with me , I’m very grateful for that . I can’t wait to surprised them 🥰”

Helpful Report

Posted 1 year ago

“Thanks for awesome product. I really like the quality and also really liked the fragrance from the blanket honestly. I wanted something customised for my boy but didn’t wanted any outfits as babies grow soo fast. Hence decided to have something like a blanket.”

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(Reservoir, 3073) - Posted 1 year ago

“We ordered a newborn blanket earlier this year and just HAD TO come back and order another one for Bub in cot size to grow with him. I am nothing short of obsessed and in love with the quality and design of the blankets. They would be the perfect baby shower, birthday, Christmas and everything gift. Absolutely nothing negative to say. I’ll continue shopping with thread the word for any future personalised blanket needs 🩵🩵 • I would recommend starting at bassinet or cot size and skipping the newborn size as they grow so quickly! • Thank you Peter and Annie 🩵”

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Posted 1 year ago

“No complaints, fast delivery and quality is excellent.”

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(Reservoir, 3073) - Posted 1 year ago

Thread The Word is rated 4.9 based on 2,075 reviews