Total Cards Reviews

Name: Total Cards
Address: 6 Maple Way, Durham Way South, Newton Aycliffe, County Durham
Rating: 4.82

4.8 Rating 3,565 Reviews

96 %

of reviewers recommend Total Cards

About Total Cards:

We're the Cheapest and most Reliable TCG Store online specialising in all major games. We stock Thousands of products from Pokemon, Magic the Gathering, Yu-Gi-Oh!, Cardfight Vanguard, Weiss Schwarz, Dragon Ball Super, Dungeons & Dragons and much more! We also stock the very best in card protection, board games, video games and comic books!

We have reviews from customers who we've helped save money and deliver the very best service! With years of experience, and millions of cards sold we're the highest-rated and trusted place for all your TCG supplies.

With Free delivery for UK customers on orders over £20, reward points on every order, epic giveaways running every week, and our very own rewarding affiliate program, it is no wonder that we have amassed a following of awesome customers who trust us to deliver the highest quality service, order after order!

Cheapest Prices
We won't be beat on price! We are dedicated to being the cheapest retailer for all of your favourite gaming items and products! If you find another retailer that has us beat, then just let us know and we'll do our best to price match!

Comprehensive Support
We offer round-the-clock support on our site and social media profiles for any customer queries and questions! Our dedicated support team are super passionate about what we stock and always want to give you the 5* service that you deserve!

Massive Range
With Thousands of products on our site, our Product team are always working hard to ensure that we have the latest product with enough stock to go around! If we don't have what you're after, just drop us a message through our support or social media channels and we'll do our best to get what you're looking for!

Visit Website

Phone:

03335770094

Email:

support@totalcards.net

Location:

6 Maple Way,
Durham Way South,
Newton Aycliffe
County Durham
DL56BF

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Total Cards 5 star review on 8th February 2026

185

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not recieved. It was dispatched Monday and still not here.”

Helpful Report

Posted 1 week ago

Hi Sophie, I am very sorry that your order had not arrived earlier and completely understand how frustrating this must have been. I have checked your order and can confirm that it has now been delivered today. As the delivery is handled by Royal Mail, we unfortunately do not have any control over their delivery timeframes. While they usually deliver within two to three working days, delays can occasionally occur, particularly due to weather conditions. If you choose to leave a review, we kindly ask that it is based on our service, such as the ease of ordering and how our systems performed, as delivery times are outside of our control. We would recommend sharing any feedback regarding the delivery directly with Royal Mail. Thank you very much for your patience. Once again, I apologise for the inconvenience and hope you are happy with your order and enjoy your pulls. Kind regards, Ryan

Posted 1 week ago

“Amazing cards”

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Posted 2 weeks ago

Hi there, Thank you for the 5-star review! We’re thrilled you think the cards were amazing. You got some good cards there! We hope that this has helped with a deck or collection. We’re glad you’re happy with your order, and we will work to make sure that we give you the very best for all future orders as well! You're Awesome!

Posted 1 week ago

“Very good service”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for the 5-star review! We’re glad you felt our service was very good. We always try our hardest to make sure that you get the very best for every order! We hope that we do continue to see you in future orders soon and from us all here at Total Cards, we thank you for shopping with us!

Posted 1 week ago

“They have a good selection of cards which were well packaged and had a good delivery time. I think that they were also priced very fairly, and they arrived in good condition. Will definitely consider ordering again!”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for the 5-star review! We’re glad you liked our card selection, packaging, delivery time, and pricing, and that everything arrived in good condition. We have been working our hardest to make sure that our service is the best it has ever been! We thank you once again for taking the time to review us and we hope that your decks are always awesome and your collections are completed! You're Awesome!

Posted 1 week ago

“Very easy to use website, I had a few mistakes made on my end and the customer serviced received was really great will definitely be a repeat customer!”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for the 5-star review! We're glad you found the website easy to use and that our customer service was helpful. They do try their best to make sure that you get the best possible support as they can! We appreciate you choosing us and look forward to serving you again. You're Awesome

Posted 1 week ago

“This has been purchased as part of a multiple fraud using my bank and your business - it wasn’t me and the address is not mine - all payments will be cancelled - sorry but this person and delivery address has scammed my card ???? The address needs reporting to the police please”

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Posted 2 weeks ago

“Came quick and product was good”

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Posted 2 weeks ago

Hi there, Thank you for the 5-star review! We're glad the delivery was quick and that you’re happy with the product, hopefully you got some good pulls in the packs! We appreciate you choosing us and hope to see you again soon for more hopefully awesome hits!

Posted 1 week ago

“Great service will use again”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for the 5-star review! We're thrilled you had great service and that you’ll use us again. We will work to make sure your next order is just as awesome or even better! Thank you for ordering with us and we hope that we will continue to see you again in the future!

Posted 1 week ago

“The cards arrive promptly, well packaged and safe. Plus the sweet in the package was a nice surprise”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for the 5-star review! We're thrilled the cards arrived promptly and well packaged, the team work to make sure that all orders are as safe as possible. We are also glad to hear that you enjoyed the sweet surprise (just a little thank you from us!). Thank you for ordering with us and we hope that we will continue to see you again in future orders!

Posted 1 week ago

“Friendly staff, great environment, feel comfortable in store.”

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Posted 2 weeks ago

Hi there, Thank you for the 5-star review! We’re thrilled to hear you felt comfortable in-store and that our team could make your visit enjoyable. We always want to make sure that you feel welcomed, and we are just collectors and players ourselves so we want it to be a place we could go to as well! We can’t wait to welcome you back next time you’re in the area.

Posted 1 week ago

Hi there, Thank you for the 5-star review! We’re thrilled you felt comfortable in-store and that our team could make your visit enjoyable. We’re glad the friendly staff and welcoming environment was awesome, and we can’t wait to welcome you back next time, we are always happy to see other collectors and players down! Thank you for being Awesome!

Posted 1 week ago

“Package arrived well packed and items were perfectly as described. Only a few hits from the packs I ordered but that's the name of the game! :)”

Helpful Report

Posted 2 weeks ago

Hi Aston, Thank you for the 5-star review! We’re thrilled to hear the package arrived well-packed and that the items matched the description (we try our best to make sure you know exactly what you are ordering!). We feel that, regarding only having a few hits, it seems to be the case whenever we open anything for the site 😂 We can’t wait to have you back shopping with us again! You're Awesome

Posted 1 week ago

“My first order from Total Cards, since my child started to collect Pokemon cards. I searched TC for the series my child was collecting, found the booster packs at a good price but out of stock. I submitted my email address to receive notification of new stock and, hey presto, a few days later it was there. I ordered six packs, they arrived safe and sound in perfect condition. Mor than that, the communication from TC has been so friendly and positive, including a 5% off my second order, I'll definitely order from them again. Many thanks, indeed!”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for the 5-star review! We’re thrilled you found the set you needed and that the stock notification worked perfectly for you, we have been trying our best to make sure that collectors and players get these restocks! Great to hear the six packs arrived in perfect condition (we hope that they had some awesome pulls!), and we’re glad you enjoyed the 5% off your second order (just a little thank you from us). We can’t wait to have you back shopping with us again! Thanks for being awesome!

Posted 1 week ago

“I am very thankful for the Pokémon TCG product I purchased. I received the cards I expected, including normal cards, EX cards, and IR cards. The product arrived safely and in good condition. Thank you very much! Especially Pikachu Birthday Card Thank you to Ryan and Team for the great support and fast delivery.”

Helpful Report

Posted 2 weeks ago

Hi Mayur, Thank you for the 5-star review! We’re glad the order arrived safely (even if it took some time, we are sorry for that!) and that you’re happy with the normal, EX, and IR cards, plus the Pikachu Birthday Card. You had some awesome cards in your order for sure! We’ll be sure to pass along your kind words to Ryan and the team, they are always happy to help! Thank you for taking the time to review us and from us all here at Total Cards, we think you're awesome!

Posted 1 week ago

“Friendly staff we traveled from Nottingham to check out the store most certainly visit again!”

Helpful Report

Posted 2 weeks ago

Hi John, Thank you for the 5-star review, it means the world! We’re thrilled you felt welcomed and that you enjoyed visiting us all the way from Nottingham (that is one long drive, we are glad we have made it worth it). Our Gaming Centre staff are always happy to help and if you ever find yourself up North again, we would love to see you again! Thank you for being awesome!

Posted 1 week ago

“Made to feel very welcome Excellent customer service Went above and beyond for my son Will definitely be back again”

Helpful Report

Posted 2 weeks ago

Hi there, Thanks for the 5-star review! We’re thrilled you felt welcome and that our team went above and beyond for your son. We are all players and collectors of many different TCGs, so we always want to make sure that you get the very best! We hope your son enjoyed the pack they got, and we hope all pack openings are awesome! Thank you for being awesome! We also hope we will see you again!

Posted 1 week ago

“Hi there, I'm writing this review of my first purchase from Total Cards, and while I was a bit skeptical that it would arrive at all since I'm ordering from Canada, I can say earnestly that I was surprised and delighted to have had my order arrive approx. 2 weeks after purchase in perfect condition. A little backstory on why I decided to purchase from Total Cards - it was one of the only stores online that carried a product (a character keyring) that I was looking for as a replacement to one that I had lost fairly recently. I was feeling pretty bummed, and I took a chance ordering from Total Cards since it is a UK-based and I'm across the pond in Canada, figuring the package could very easily get lost. But to my surprise it arrived, and the lettermail was taped as a "fragile" item which meant to me that Total Cards took an extra step to ensure that the product I ordered would arrive safely and securely. It may not seem like much for a product like this, but I appreciate it and will keep it in mind the next time I make a purchase from Total Cards. Thank you so much for that! :)”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for the fantastic 5-star review! We’re thrilled the order arrived in good condition and in about two weeks, despite the distance. We appreciate your patience and the trust you placed in Total Cards, especially for an international order! We’re glad the packaging was awesome, the team always work to make sure that your orders arrive in the best possible condition, no matter how big or small, expensive or not, we give 110%! We hope that we might see you again in the future and from us all here at Total Cards, we thank you for shopping with us! You're Awesome!

Posted 1 week ago

“Good website, fast delivery, great customer service. There was an initial stock issue with my order and they contacted me straight away to get it resolved and sort out an alternative. I hope places like this continue to survive as we need them!”

Helpful Report

Posted 3 weeks ago

Hi Niall, Thanks so much for the amazing 5-star review! We’re really glad the delivery was fast and that our team helped sort out the stock issue quickly (the support team are always happy to help!). We appreciate your support and hope to continue to see you in the future We can’t wait to welcome you back to Total Cards for more awesomeness!

Posted 1 week ago

“Brought a decent amount of stuff at this point and haven't had any issues”

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Posted 3 weeks ago

“I ordered a booster box on their website, I got a confirmation email for payment, but they did not supply a number for me to track my package, the only info that was given was my order number which isn’t enough to track it with Royal Mail or on the shop app that they recommend. Days went by beyond their projected delivery date and I sent multiple emails to their customer support, in which days have passed since then and they still have not been replied to them. I then recently figured out I think they blocked my email. So atm I am completely in the dark with no way of contacting them and no knowledge whether my package even exists or if my order has just been thrown into the void. Also their phone number is ‘offline’ for some reason too.”

Helpful Report

Posted 3 weeks ago

We’re sorry to hear about your experience and understand how frustrating it can be to feel unsure about the status of an order. To clarify, this item was placed as a backorder, which means it was awaiting stock before shipment. The product has now arrived with us and our team is currently processing and shipping all outstanding backorders, including yours. Tracking information is issued automatically once an order is dispatched. Regarding communication, your message was received at 2:37pm on Friday. Our customer support team operates Monday to Friday, 9am–5pm, and unfortunately your ticket came in shortly before the weekend, so it was not addressed before our office closed. We can confirm that your email address has not been blocked, and no messages have been ignored. Our phone lines were temporarily offline due to a customer support agent being on annual leave. Email support remained active during this time, and all enquiries are responded to in order once our team is available. We appreciate your patience and are confident this will be resolved shortly. If you still have concerns after receiving your dispatch confirmation, please reach out again and our team will be happy to assist.

Posted 3 weeks ago

“Really be very good”

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Posted 3 weeks ago

Total Cards is rated 4.8 based on 3,565 reviews