Total Ink Solutions Reviews

Name: Total Ink Solutions
Address: 200 South Newman Street, Unit 5, Hackensack, New Jersey
Rating: 4.71

4.7 Rating 831 Reviews

92 %

of reviewers recommend Total Ink Solutions

4.7

Based on 831 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

2014879600

Email:

admin@totalin.com

Location:

200 South Newman Street, Unit 5,
Hackensack
New Jersey
07601

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Total Ink Solutions 5 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was efficient and speedy”

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Posted 4 years ago

“Good service, products have been as expected!!”

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Posted 4 years ago

“Total Ink has supplies that our usual suppliers do not. It was great to find the inks we need. Thanks”

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Posted 4 years ago

“Years ago, I bought a small sprayout booth from Total Ink Solutions after I needed to move my shop from a commercial building into my basement. A few months ago, when my ink and chemical supplier of many years was out of a few items I needed quickly, I looked around on the Total Ink Solutions website, and saw that they had what I needed, and decided to try their inks and a new emulsion. All good! More recently, one of my bigger customers decided to put T-shirts in many of their properties, each one with marketing materials that use particular PMS colors -- and so, it was time to try PMS color matching with Total Ink Solutions. FIVE colors purchased -- ALL PERFECT! My customer was happy and has since placed more orders. As the printer, I was impressed with the consistency of the inks and that I didn't need to use curable reducer -- the consistency was perfect right out of the can. In the past year, my "side" business has grown to practically full-time, and I now use Total Ink Solutions as my main provider of inks, screens, chemicals, film, and supplies. I am located in the northeast (New York State), and shipping is fast.”

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Posted 4 years ago

“Outstanding service and very fast shipping. I will see you again.”

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Posted 4 years ago

“The price was better than most places I had looked. Shipping was reasonable, and shipped fast. Issue came with trying to contact someone about an issue I was having with the film. I never did receive a reply. I'd say work on customer service, and you'd be my new go-to.”

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Posted 4 years ago

I am really sorry to hear we dropped the ball on that for you. We have had staff issues as most have due to covid, and while its not an excuse I know we need to do better. I hope you give us another shot. You can always reach out to Andrew our sales rep directly at 917-280-5711 Have a great day!!

Posted 4 years ago

“Delivery was fast. Prices is good for ink cartridge . Thanks”

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Posted 4 years ago

“Totally Ink Solutions staff is amazingly helpful and knowledgeable in this industry. From heat transfer vinyl to stickers to screen printing this is the place you need to stop and check out”

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Posted 4 years ago

“Ink Solutions has great customer service, good delivery times and a good inventory”

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Posted 4 years ago

“Great price, fast delivery, quality always %100. Get everything I need in one stop. Thanks”

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Posted 4 years ago

“Always fast shipping and exceptional customer service. Total Ink Solutions will definitely be my go-to for all of my screen printing needs!”

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Posted 4 years ago

“Fast Shipping. Friendly People. Had what I needed when others didn't.”

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Posted 4 years ago

“Fed Ex lost my ink so TIS quickly sent me another quart, no charge. Great customer service, great products!”

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Posted 4 years ago

“(TL/DR at the bottom.) Their ink may be decent, but so far the customer service experience has been poor. I ordered two of the day-glo inks. The inks I received looked different than the order I expected so I called to get clarification if I ordered the wrong one (completely possible) or if I was sent the wrong one (also possible). I asked them if I had ordered the wrong one or if I was sent the wrong one and he interrupted me mid-sentence to say, "Just email a picture to ink@totalink.[whatever]." I asked if I could just tell him the product number on the container and he could tell me if that matches the order. Again, mid-sentence was interrupted with "ok fine, what's the number?" We came to the understanding that it was the wrong ink and he said, "I'll send you another one." I asked for a confirmation email and his respond was, "I'm the VP. If I say I'll send it, I'll send it." Not happy with that answer, I insisted he send some sort of confirmation because I have already paid for the ink and he has not shipped it. At this point in the transaction, my money has been stolen and I haven't received the products we agreed on. He asked what my email was and I provided it. The next morning (now Wednesday) I still hadn't received an email confirmation so I reached out again. His response was a photo of his computer screen from UPS noting the label was created and one line that said, "Here you go my man thank you fir shopping with us look forward to gaining all your business." The tracking number provided on Wednesday morning was for UPS Ground, with an expected delivery date of Monday the following week. Due to a picking error on their part -- and a rude/dismissive VP -- my customer and my business was negatively impacted. Yet, he wants to "gain all my business"? I asked about the slower fulfillment method with UPS Ground and he has not replied. TL/DR: They shipped the wrong ink. The VP was rude and dismissive. The day the said they would fix it, they didn't. Their way to fix the problem was the cheapest solution possible. Then he had the audacity to say he wants all our business in a rushed email full of typos.”

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Posted 4 years ago

“Shipping was super fast. Thank you. This recent product was a little different than the one purchased previously but, I liked it.”

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Posted 4 years ago

“Good quality and easy to use.”

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Posted 4 years ago

“My order arrived in a timely manner. Boxed and padded very well. Will definitely order again!”

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Posted 4 years ago

“I was very happy with the company service”

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Posted 4 years ago

“Great company, fast shipping, amazing products. I think I found my new supplier!”

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Posted 4 years ago

“I have become so unhappy with the ordering/supply department that I purchase my DTG from. I wasn't receiving my supplie order on time and than to have them delivery me the wrong Ink order. Totally unacceptable. Their Tech Support is of the change. So, I went searching for a company on the East Coast and I found Total Ink Solutions which is AWESOME! They came through for me when i was needing a Cleaning cartridge for my Ricoh 1000 and they have the Ricoh 1000 Ink and other supplies that I need for my printer. From this point on I will be using Total Ink Solutions. AWESOME, CARING, FAST DELIVERY, OUTSTANDING.”

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Posted 4 years ago

Total Ink Solutions is rated 4.7 based on 831 reviews