Total Ink Solutions Reviews

Name: Total Ink Solutions
Address: 200 South Newman Street, Unit 5, Hackensack, New Jersey
Rating: 4.69

4.7 Rating 734 Reviews

92 %

of reviewers recommend Total Ink Solutions

4.7

Based on 734 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

2014879600

Email:

admin@totalin.com

Location:

200 South Newman Street, Unit 5,
Hackensack
New Jersey
07601

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Total Ink Solutions 5 star review on 29th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great ink, great service!”

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Posted 1 month ago

“Great company to deal with. Always has stock of everything we need and ships out quickly.”

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Posted 2 months ago

“Fast shipping and the only folks that I know that carry the ink bags for the Ricoh ri1000”

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Posted 2 months ago

“Always happy with our custom PMS mixed inks from Total Ink Solutions, on the rare occasion that something doesn't look quite right, their cusotmer service has always taken good care of us!”

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Posted 2 months ago

“Absolutely, here's Title: Total Ink Solutions & Original Standout: A Partnership in Excellence! Review: At Original Standout, we're committed to excellence, and Total Ink Solutions mirrors that commitment in every interaction. Their top-tier vinyls and DTFs are essential to the premium quality our customers expect from us. The team, including the knowledgeable Big Lou, Esther, and Andrew, goes above and beyond to ensure we have everything we need. Andrew's convenient local drop-offs are a testament to their unparalleled customer service. Total Ink Solutions is not just a supplier; they're an extension of our high standards. Best, LB and Rachel”

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Posted 3 months ago

“Love the product.”

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Posted 4 months ago

“Amazing customer service and product development. Love every product I have tried so far and cannot wait to continue to purchase.”

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Posted 1 month ago

“The product I bought worked 100%, I'm very satisfied and would recommend it to anyone. The VLR vinyl remover.”

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Posted 1 month ago

“They always get me exactly what I need and get it crazy fast!”

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Posted 1 month ago

“The best quality ink!! We are a small business and we trust their services! Even delivery when we needed it. The whole operation runs really smooth here. Definitely would recommend them!”

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Posted 3 months ago

“Seems the equal of Ricoh genuine products. Actually arrived at the same time as well”

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Posted 3 months ago

“It took kinda long for my product to come in but overall great plastisol ink”

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Posted 4 months ago

“I’m a small customer, I don’t buy huge bulk orders. I have a screen print business as a side gig with my other businesses. When they were out of a certain tape I ordered rather than just taking it off the order or not shipping until the tape was in stock they took the time to call me and ask if they could substitute a different tape for me! That’s great customer service there. This was just a few dollars worth of tape on maybe a $400 order but they still took the time to take care of me. That speaks volumes to me. I’ve been doing business with these guys anyway but this makes me feel even better about continuing to do so and, if we grow in the future I know who takes care of their customers big and small”

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Posted 4 months ago

“Looks good so far. It is lighter than the website image. But customer is still happy with the color.”

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Posted 4 months ago

“Super fast shipping! Excellent customer service. Great people to do business with.”

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Posted 10 months ago

“Liking the TIS inks. Items came in very well packaged.”

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Posted 11 months ago

“Should receive notification when order has shipped”

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Posted 1 year ago

“As always Total ink comes through with amazing results and color!”

Total Ink Solutions 5 star review on 24th November 2022

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Posted 1 year ago

“Awesome, got just what I ordered and quick too”

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Posted 1 year ago

“Made my first purchase with this company recently. I ordered one roll of HTV and it arrived 2 days after I placed my order, which I appreciate. My issue is that they shipped the incorrect color to me. So I did an online chat with an employee and was advised to send an email with my order issue and someone would get back to me. The next response I received was someone asking if my issue had been resolved, to which I replied it hadn't - never heard back from that email. So, I did an online chat again and was told that a note would be sent to the appropriate department. Shortly after that I received an email stating "They will be shipping this out today" - that was a week ago and I haven't received my replacement, nor have I received a tracking number or any communication regarding the issue. ***After contacting online support for the third time they did ship out my replacement, and it arrived within 2 days ***”

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Posted 2 years ago

I apologize that you had this experience. The replacement order was stuck in our shipping system. Not an excuse we did drop the ball. I truly apologize for this rare issue. We hope you will give us a another chance. We will be glad to offer you a discount on your next order as well due to our issue on this side. Please email me mike@totalink.com

Posted 2 years ago

Total Ink Solutions is rated 4.7 based on 734 reviews