“The process for me has been really straightforward no issues with my medication so far, everyone that I have been in contact with at treated have been very helpful and supportive, all of my queries have been answered fully in a timely fashion.”
Thanks so much for your feedback! We’re really pleased to hear that the process has been smooth for you and that you’ve had a positive experience with our team. Our goal is to make things as straightforward and supportive as possible, so it’s great to know we’ve been able to help.
We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know!
Thanks for your feedback! We’re really pleased to hear that you found the process straightforward and the delivery great. We do everything we can alongside our delivery partners to get your treatment to you as quickly as possible – from reviewing your medical info promptly, to dispensing and shipping your treatment without delay.
Thank you once again! We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know!
Thanks for your feedback! We’re pleased that the treatment you received from us is going well. Our clinicians do everything they can to make sure the treatment recommendations they make are the most suitable, so that the treatment our patients receive is as effective as possible. So it’s great to hear that your treatment is working out.
If you need anything else or have a question about your treatment, please feel free to drop us a message from your Treated account. Thanks again!
Thanks for your feedback! We’re really pleased to hear that you found Treated easy to use.
We aim to review medical information promptly and ensure treatments are dispensed and delivered as efficiently as possible, so it’s great to know this was reflected in your experience.
Thank you once again! We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know!
Thanks for your feedback! We're really pleased to hear that the process felt smooth and easy for you. Our team works to make sure the consultation is straightforward and that medication is reviewed and delivered as quickly as possible.
Thank you once again! We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know!
“I'm very happy with the service from Treated.com. I received my treatment medication very quickly, and the treatment plan is clear and very professional. The whole process was smooth and I felt well taken care of. Highly recommended!”
Thanks so much for your feedback! We’re really pleased to hear that your treatment plan was clear and professional, and that your medication arrived quickly. We’re really pleased to hear that the process was smooth and fast for you. We aim to review your medical information promptly and ensure treatments are dispensed and delivered as efficiently as possible. It’s great to know the whole process felt smooth and that you felt well cared for.
Thank you once again! We truly appreciate your recommendation and are always looking for ways to improve our service, so if you have any other feedback in the future, please do let us know.
Thanks for your feedback! It’s great to hear that your treatment arrived quickly. We do everything we can alongside our delivery partners to get your treatment to you as quickly as possible – from reviewing your medical info promptly, to dispensing and shipping your treatment without delay.
Thank you once again! We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know!
Thank you for your feedback. We appreciate that our prices may be a little higher than what you might pay for an NHS prescription. But we are a private service, and our prices are inclusive of the cost of your medication, consultation with a registered clinician, prescribing and dispensing costs, and express delivery by secure courier.
We’re sorry to hear that you found the delivery slow. We work hard with our partners to get treatments to you as quickly and safely as possible, and we’re always looking for ways to improve. If you have any further concerns or questions, please feel free to reach out.
“My persciption arrived days before it was sapost to! The second part of my persciption was sent out early because canada post may strike. I received it today. This company is topnotch!”
Thanks so much for your feedback!
We’re really pleased to hear that your prescription arrived ahead of schedule and that the early dispatch helped avoid any potential delays. Our team always tries to stay one step ahead to make sure you get your treatment on time, so it’s great to know this made a difference for you.
Thank you once again! We’re always looking for ways to improve our service, so if you have any other feedback in the future, please do let us know.
“Have used this on line pharmacy for a number of years now and I can’t fault them.
They knowledgeable, professional and speedy with responses.
Items sent out as promised and a follow up to the medication is provided along with information about the item.”
Thanks for your feedback! We're really pleased that we were able to help you, and it's great to know you had a positive experience with the support from our team. We strive to be as efficient and attentive as possible when handling queries, so thanks again for letting us know how things went.
We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know!
Thanks for your feedback! It’s great to hear that you found our service useful and we’re pleased that we could help you. Our clinical team strives to make the care we provide as effective and personalised as possible, so it’s great for us to know that you had a positive experience when receiving support from them.
We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know!
Thanks for your feedback!
We’re really pleased to hear that you found the process quick and efficient. We aim to review your medical information promptly and ensure treatments are dispensed and delivered as efficiently as possible.
Thank you once again! We’re always looking for ways to improve our service, so if you have any other feedback in the future, please do let us know.
Thanks for your feedback! It’s great to hear that you found our service useful and we’re pleased that we could help you. We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know!
Thanks for your feedback! We're really pleased to hear that you've consistently had a great experience with us, and that everything from the product to the delivery has met your expectations.
We’re always looking for ways to improve our service, so if you have any other feedback in the future, please do let us know!
Thanks for your feedback.
We’re really pleased to hear that the process was easy and that your treatment arrived on time. We do everything we can alongside our delivery partners to get your medication to you as quickly as possible – from reviewing your medical info promptly, to dispensing and shipping without delay.
Thank you once again! We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know!
Thanks for your feedback! It’s great to hear that you found our service useful and we’re pleased that we could help you. We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know!
Thank you for your feedback. If you haven’t done so already, please get in touch with us through your patient account, and we’ll look into this for you. Just to let you know, when you sign up to a treatment plan, we’ll always email you a few days before we get your next order ready, asking you if there’s anything you want to change, or if you’d like to cancel or skip your next delivery. It may be the case that this email slipped into your spam folder, which we can’t control – but if you didn’t receive it at all, please let us know.
You’ve also got the option to cancel, pause or skip deliveries any time, with a few clicks in your patient account. Please let us know if you need any help finding where to do this, and we’ll be happy to take you through it in more detail.
Thanks for your feedback, and sorry to hear that your treatment hasn’t worked as you expected it to.
If you haven’t already, you can let us know how things are going by replying to our aftercare messages. The responses you give here go straight to our clinician, and sometimes they can give you personalised advice to help you get more out of your treatment. They can also give you recommendations if you’re looking to change doses or switch treatment, and help you find something else that works better.
You can also drop us a message any time if there’s a problem with your treatment, or if you need to ask our clinician a question. They’ll be happy to help in any way they can.
Thank you so much for your kind words and for recognizing every amazing team member managing Treated! From our clinicians and pharmacy staff to customer care and delivery partners, everyone works together to ensure you receive the best possible service and support. It truly means a lot to us to know that our combined efforts have made a positive impact on your experience.
We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know!
Thanks again for taking the time to share your appreciation.
Thanks for your feedback!
We’re really pleased to hear that the process was fast for you. We aim to review your medical information promptly and ensure treatments are dispensed and delivered as efficiently as possible.
Thank you once again! We’re always looking for ways to improve our service, so if you have any other feedback in the future, please do let us know.
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