Tropicfeel Reviews

Name: Tropicfeel
Address: Carrer de Pujades 60, Barcelona, Carrer de Pujades 60, Barcelona, Barcelona
Rating: 4.15

4.2 Rating 2,120 Reviews

79 %

of reviewers recommend Tropicfeel

4.2

Based on 2,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still haven't received my order(been about 2 months) and no one is responding to emails.”

Helpful Report

“I got the shell as part of the Kickstarter and waited a while for it (typical of Kickstarter campaigns, so whatever). I was excited because I use a waterproof backpack in the pnw every day for work outside. It holds extra gear and food and whatever I need for my sessions, and I also use my work pack for travel so I figured this system would be great for me. When I got it I had already been used to using my old cheaper pack so it sat a while except for quick recreational outings where I wasn't wearing it much. I made sure to use it on a hike that took about 4 hours to really test it out and learn the features (used it without the wardrobe), and by the halfway point of my hike, I had painful pressure points on my collarbones which I tried to releive by stuffing extra socks between the straps and the painful spots (thank god I had them otherwise it would have been a very painful way back to the car and I might've developed severe visible bruising or blisters). The hike had been on Friday and by the following Monday I had forgotten the pain of wearing it and how I had to use my socks to cushion the straps. When I put my pack on during that the first day of work, the pain returned and worsened as I wore it more (the socks weren't cutting it anymore but still were better than nothing). After spending the following day walking around with wool socks hanging from my shoulders, and the pain, bruises and sore spots worsening anyway (to the point of my seatbelt and clothing being painful to wear and having visible bursted blood vessels on my clavicles), I switched back to my old pack which is not painful with the same load, but is unfortunately missing many of the shell's excellent and unique features. I'm pretty bummed about this and have not experienced strap issues with other cheaper packs. I cannot use the pack and all its awesome features because it is painful to do so. It would be my pack of choice because of how easy it is to pack and the access through the back, also the load actually feels very compact and light aside from the pressure points the straps give me, so I reached out to customer service hoping they'd be able to help me out by suggesting some adjustments to the strap system or how the pack is sitting (because I know a lot of those features are adjustable), but instead I got no response within their stated response time of 48 hrs and had to follow up myself only to be told they haven't heard that feedback before without any suggestions on what I might do (very disappointing). At this point I'm looking into buying strap covers to provide some padding to the parts of my body that get injured from the straps, but I'm kind of annoyed to have to spend more money on an already expensive pack just to be able to wear it.”

Helpful Report

“great shoes, serious seller”

Helpful Report

“Looks exactly as expected and advertised, great quality, and excited to get outside with it!!”

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“Light shoe, very comfortable, would buy again.”

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“I love them, feels like walking barefoot 😍”

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“Durable and comfortable”

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“Very comfy, extremely handy. All what is advertised works 100% and it is true to life. Recommend 100% for summer or hot weather. I would not think you will be using these shoes in any cold weather.”

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“Quite Comfortable :)”

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“Great and good looking shoes. Will recommend to my friends!”

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“Item still hasn't been received, 9 days after having ordered it 😣”

Helpful Report

“comfortable and practical”

Helpful Report

“AVOID THIS COMPANY!!! I'm not sure where to begin but here is our experience.... Started with multiple missed delivery dates, we waited months past original estimate with no communication from the company. Fraudulent advertising; backpack is not "secure", only clothing that could possibly fit into organizer as demonstrated would be small children's clothes and you better only have a ultralight (small Mac air or surface type) "laptop" for it to fit. Customer Service is Non-existent, they ignore repeated email attempts and then when did respond are refusing to process our requested return on ANY part of order when they pushed a promo to add shoes (worse quality than Walmart shoes; sloppy gluing, laces don't tighten, just awful), towel and other items to my original pledge. Very unhappy with entire experience with this company would never recommend them.”