Tropicfeel Reviews

Name: Tropicfeel
Address: Carrer de Pujades 60, Barcelona, Carrer de Pujades 60, Barcelona, Barcelona
Rating: 4.16

4.2 Rating 2,093 Reviews

79 %

of reviewers recommend Tropicfeel

4.2

Based on 2,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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“First time purchasing a Tropicfeel travel backpack (Nest Amphora Brown) + accessory (Smart Packing Cube 10L Amphora Brown) after purchasing two pairs of Tropicfeel shoes so far, the products seem of great quality and should meet my expectations, will see overtime!”

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“Really good quality!”

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“Muy correcta. Comoda e informal. Deberia ser algo mas comodo el sistema de calzado. El Modelo sunset esta mas logrado si lo que buscad es comodidad y facilidad para ponertela.”

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“Exellent products, I love them. I will buy another at future.”

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“Love them. The color and super soft and confortable”

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“Very nice shoe. Super costumer service”

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“Fantastiche, come tutte le mie scarpe tropicfeel! Super comode e versatili!”

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“Really comfy, the fabric is amazing and practical”

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“Just love this company, no words”

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“Great comfort, light weight, great shoes”

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“Great products. The bags I have are realy good.”

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“OK! I have to be honest, I have not worn the Jungle Chip Grey (yet!) but I have worn the Jungle Blue (purchased at the same time!) and I happen to have one small (but annoying) issue: the footbed of the shoe does NOT fit the inner sole properly and continues to ride up into the heel of the shoe. After taking about 10-12 paces, you feel the inner sole start to slip back under your foot and working its way up the back of your heel. This is an oddity that I have not experienced once with my 2 previous TropicFeel shoe purchases; so trust me when I say, this is not me trying to throw 'shade' on this brand! I have the back pack, 3 add-ons and now, 4 pairs of their shoes! But I have had to cut down the sides and ends of the shoe insert (inner sole) to make it fit properly...waiting to see if my current modification holds up.”

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“they are comfortable, lightweight, breathable and very beautiful shoes!”

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“Fast, reliable, quality products.”

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“I regret my decision to purchase Tropicfeel Jungle shoes, as my experience has been nothing short of a disaster. Product Quality (1 star): One of the pairs I bought started falling apart after just a couple of days of use. The back tab frayed, and glued parts came undone, revealing a shocking lack of craftsmanship. It's evident that Tropicfeel's quality control is severely lacking, and the durability of their products is questionable at best. Customer Service (1 star): When I reached out to Tropicfeel's customer service, I was met with a cold response. Despite providing evidence of a clear manufacturing defect, they hide behind an expired warranty and refuse to take responsibility. I would strongly caution anyone considering Tropicfeel products. The lack of quality and customer support is appalling, and I wish I had read honest reviews before wasting my money on their subpar merchandise.”

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“I wish it fit my heel a bit more.”

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“The backpack is extremely versatile and the perfect size for traveling.”

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“Last year, I purchased two pairs of Geyser Great shoes. When I retrieved them this year in anticipation of the upcoming rainy and cooler season, I was dismayed to discover that the glue on the toe area of both shoes had separated between the sole and the upper. Surprisingly, this issue had not arisen during their previous use last year, and the shoes had been stored under standard conditions in a regular shoe cabinet. I reached out to Tropicfeel support, but received a generic response stating that the warranty does not cover "defects and damage due to normal wear and tear." The shoes in question were arriving last September after significant delays, coinciding with the trip for which I initially ordered them. I began using them from November last year until February this year. Even if I had worn them daily during that period – which I did not – the glue should not have failed after just four months; even inexpensive fast fashion shoes tend to last longer. However, this was not the case. The shoes were in perfect condition when stored away in the spring, and the issue only became apparent when I took them out a few days ago. Clearly, this is not a result of wear and tear from regular use but rather a design flaw or the inferior quality of the adhesive used. I have purchased a total of six pairs of shoes from Tropicfeel thus far. I encountered an issue with my first pair of Canyon shoes, which also broke within a year and were not replaced. At that time, I accepted it, acknowledging that they had endured substantial wear and tear as my primary travel shoes across continents. However, the current situation is entirely different; the Geyser in question was only used in a typical urban environment, not subjected to any excessive strain, and the defect manifested after or during 7 months of non-use. The manufacturing flaw is supported by several online reviews reporting the same problem. In my view, Tropicfeel's response to such issues is unacceptable, especially considering the image it aims to uphold. Subsequently, support ceased responding to my emails, and I did not receive the "Sheet of Claim" document mentioned in the Terms of Service. I am thoroughly disappointed with the entire process and attitude, and I unequivocally will not make future purchases from this company. I strongly advise others against doing so as well.”

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“Great experience with the company. I love the Canyon Desert Green shoes and my Hive backpack.”

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Tropicfeel is rated 4.2 based on 2,093 reviews