VeinCentre Reviews

Name: VeinCentre
Address: Unit 5, Lyme Vale Court, Parklands, Stoke-on-Trent, Staffordshire
Rating: 4.86

4.9 Rating 1,064 Reviews

97 %

of reviewers recommend VeinCentre

4.9

Based on 1,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03334 553 378

Email:

patientcare@veincentre.com

Location:

Unit 5, Lyme Vale Court,
Parklands,
Stoke-on-Trent
Staffordshire
ST4 6NW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a little anxious of what my visit would be like but I had no need to be . Comfortable setting and warm welcome from the lovely receptionist . My consultation went well and Dr was informative and not pushy for me to continue with treatment 100% my own choice felt very comfortable and happy to book treatment for a future date .”

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Posted 2 years ago

“Very friendly staff, giving you confidence.”

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Posted 2 years ago

“I was very impressed with the centre, the staff and the consultation. Once I've managed to get my BMI down I will definitely get them done. The consultant was very thorough and explained everything to me. He is definitely an asset to the company and highly recommendable. I felt so at ease, thank you so much.”

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Posted 2 years ago

“Friendly, efficient, lovely staff who put me at ease straight away.”

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Posted 2 years ago

“A very professional service throughout. Good communication regarding my upcoming appointment. Greeted by a very friendly receptionist and a lovely coffee whilst I awaited my appointment time. The initial scan of my legs was explained in detail prior to being carried out & a sit-down post-consultation was had to discuss his findings and the possible solutions to my issue. I felt very comfortable throughout and was not under any pressure to pursue the next step. Quite the opposite, the doctor encouraged me to take my time and research his suggestions further before moving forward. I would highly recommend the VeinCentre. A pleasant experience and extremely informative.”

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Posted 2 years ago

“Soon as I rang the ladies on the switchboard,I knew I was in good hands. I explained the situation with my leg,and booked easily an ultra sound as soon as possible. The location is easy to find,with Anglea on reception,Liz(the nurse) and Dr Wells all very approachable. Dr Wells explained the problem with my leg,and the procedure that was needed(He even drew me a diagram which was fantastic),which took place 2 weeks after the initial consulation. I would recommend to anyone,these,welcoming,caring people with expert medical knowledge which gave me great reassurance and comfort at my time of need. A credit to you all at the Veincentre,and many,many thanks.”

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Posted 2 years ago

“Attended exeter veincentre 11/01/2003 Consultant very thorough and explained my condition and treatment have booked for treatment from receptionist nurse Consultant very pleased excellent team”

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Posted 2 years ago

“Warm welcome & receptionist kept myself & my wife engaged as there was a delay of nearly an hour for my appointment”

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Posted 2 years ago

Dear Mr Scott, Thank you for leaving a review. We are sorry to hear there was a delay to your appointment. Delays are rare but sometimes unavoidable, so we apologise for the inconvenience this caused for you. We are really pleased to hear the positive comments regarding our receptionist and will be sure to pass these on to her. Best wishes, Emily

Posted 2 years ago

“Found reception very cordial & consultant both cordial,informative & professional. The nurse was attentive,friendly & kept me chatting.”

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Posted 2 years ago

“Everyone very helpful made you feel at ease. Everything explained so you under stood it. Regards Mr Proctor”

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Posted 2 years ago

“Good Customer Care, receptionist etc however still waiting for consultation report and a clear way forward regarding treatment. Will reserve judgment.”

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Posted 2 years ago

Good afternoon, Thank you for taking the time to leave a review, we are really glad to hear that you are happy with our staff and the level of customer care. We are sorry that you have not yet received your appointment report, we will chase this up to ensure this is sent out to you via email as soon as possible. Once you receive it, if you have any questions, please don't hesitate our patient advisers who will be happy to help. Kind regards, Emily

Posted 2 years ago

“I was met by a cheerful receptionist then taken in to the consulting rooms by the nurse. Both she and the consultant were very friendly and chatty which made me feel very relaxed.”

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Posted 2 years ago

“Great experience recommended this service thank you”

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Posted 2 years ago

“My initial telephone consultation with Jessica was a great introduction to Veincentre, Norwich.”

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Posted 2 years ago

“Comfortable waiting room with welcoming reception staff. Appointment ran on time. Quick and straightforward procedure for leg scan. Thorough explanation of findings and proposed plan for treatment.”

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Posted 2 years ago

“Very professional from front of desk to seeing consultant. Always kept informed and provided with regular updates”

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Posted 2 years ago

“The whole experience from reception to nurse and consultant was excellent . Thankyou”

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Posted 2 years ago

“Very friendly staff and good comunication with the patients.”

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Posted 2 years ago

“All aspects - reception to consultation and testing - were excellent, as were all members of staff, who were professional, helpful and informative.”

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Posted 3 years ago

“My consultation was first-class in all respects. I was made to feel very comfortable, from the staff member at reception to my nurse and consultant. My questions were answered thoroughly and I feel confident with my treatment path ahead. Many thanks.”

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Posted 3 years ago

VeinCentre is rated 4.9 based on 1,064 reviews