VeinCentre Reviews

Name: VeinCentre
Address: Unit 5, Lyme Vale Court, Parklands, Stoke-on-Trent, Staffordshire
Rating: 4.86

4.9 Rating 1,064 Reviews

97 %

of reviewers recommend VeinCentre

4.9

Based on 1,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03334 553 378

Email:

patientcare@veincentre.com

Location:

Unit 5, Lyme Vale Court,
Parklands,
Stoke-on-Trent
Staffordshire
ST4 6NW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite, kind and understanding. Very thorough and explained everything clearly.”

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Posted 2 years ago

“Excellent service knowledgeable and answered all my queries.”

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Posted 2 years ago

“My experience thus far has been good. But I’m not prepared to comment any further as I’ve not been treated yet.”

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Posted 2 years ago

“Communication was prompt and straight forward and everything was well explained before the consultation. The consultation was equally straight forward and the consultant explained everything very well.”

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Posted 2 years ago

“All in all so far a most pleasant experience.”

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Posted 2 years ago

“I have got a lot of time for this place. Very professional and very polite. Know what they are doing”

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Posted 2 years ago

“I highly recommend the veincentre if you are thinking of having treatment, the initial consultation was explained thoroughly and when I had treatment it was in a very relaxed environment, I am very pleased with the results on my legs .”

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Posted 2 years ago

“Attended today for EVLA and sclerotherapy at the Shrewsbury Clinic.My physician was Dr Kakani,the treatment I recieved from initial consultation to the first stage of my treatment was exceptional, the nurse Erin looking after me along with Laura the Patient Advisor/Receptionist was faultless.The team from the onset do their upmost to reassure you and I was confident from initial consultation that I was in safe hands,every stage of procedure is explained and reassuance given.I now wish I had done this years ago,it is early in my treatment journey and look forward to the end result.I have no hesitation in recommending the Veincentre in Shrewsbury.”

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Posted 2 years ago

“very helpfull to me but cant yet decide whether to have treatment or not.will advise in due course thankyou for all the help. philip ward 17/2/23”

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Posted 2 years ago

“The Veincentre was very welcoming with friendly, helpful staff. The Consultant explained how the ultrasound worked and was happy to answer my questions. At no point did I feel pressured into making decisions about treatment.”

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Posted 2 years ago

“The receptionist Catherine was very friendly; The consultant was obviously busy; our discussion lasted only 20 minutes; may be his fee should correspond to the time spent with the patient.”

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Posted 2 years ago

“I found the team very informative and helpful it was good to find out what the issues are and will be booking to have the work advised I’m not financially in a position to book quite yet but I will do in the near future”

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Posted 2 years ago

“Everyone was very helpful. The nurse welcomed me into the examination room and went out-of her way to reassure me and check that I was comfortable. Dr. Mark Regi was very professional and explained in detail the type of treatment that would help to improve the condition of my legs.”

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Posted 2 years ago

“From receptionist to surgical team everyone made me feel welcome, relaxed and no question was too much. Procedural care was outstanding and I can highly recommend”

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Posted 2 years ago

“It was all a good experience from reception to my consultation. The Dr seemed quite professional. But my consultation was on one of the coldest days of the year it wasn't very warm in the building. The specialist told me my legs were fine, but unfortunately with it being cool my veins I am troubled with seemed to be on their best behaviour. But I did feel the Dr could have examined the side of my leg I was most concerned with. He didn't seem at all worried about any of my veins. I felt disappointed that nothing was going to happen to improve my veins that cause trouble in summer.”

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Posted 2 years ago

Good morning, Thank you for taking the time to leave a review. I am glad to hear that you had a good experience from reception to your consultation. However, I am sorry to hear that the building wasn’t very warm. I will pass this valuable feedback on to our team to avoid this happening in the future. In regards to the consultation and scan, please be reassured that our consultants are highly experienced in this process and the examination that takes place is thorough. As this is an open platform I am unable to go into detail about your specific case, however upon review, following the duplex ultrasound scan our consultant confirmed that there are no faulty valves inside your veins, and that your veins are actually healthy. We would never recommend treatment to healthy veins, as performing treatment could actually make these veins look worse which we would absolutely not want to happen. I hope this explanation helps, but I have passed this over to our clinic manager who will be in touch in case you have any further questions or queries you would like answering. Best wishes, Emily

Posted 2 years ago

“Professional and helpful staff.”

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Posted 2 years ago

“The vein centre were helpful, friendly and efficient. Even made me a lovely cup of tea and a biscuit while i waited.”

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Posted 2 years ago

“Had a cuppa on arrival. Appointment on time. Consultant lovely.”

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Posted 2 years ago

“From the minute I entered the reception I felt at ease from the warm and friendly receptionist.I then went into see the Doctor accompanied by a very friendly nurse who also made me feel relaxed she chattered to me all the way through my consultation she was so nice.The Doctor was very welcoming he made a good examination and explained what he could see with the scan and what he would be able to do if I proceeded with the treatment.A brilliant experience from start to finish.”

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Posted 2 years ago

“Was really nervous but the receptionist was really friendly made me and my husband a coffee and kept us informed of how long we would be. I saw the doctor who was friendly and explained everything clearly and answered all my questions. I felt comfortable and not at all pressured to make a decision about having further treatment but I am going to have my veins removed this Saturday”

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Posted 2 years ago

VeinCentre is rated 4.9 based on 1,064 reviews