“Buying process was seamless, no issues. Tickets don't have to be delivered until day of show so I am comforted that if something goes wrong, the fan protect guarantee will have me covered.”
“I had such a chill experience booking tickets through viagogo, I've used it a couple of times in the past and I feel that the process gets even easier every time. I went through the order process the day before the event and got my tickets immediately, so there was no waiting around for them to arrive.
The day of the event the weather was looking pretty terrible for an outdoor event but I got an email from viagogo advising me of the potential bad weather, precautions I could take, what steps they would take if the event was postponed/cancelled, and likewise what options I would have if that were to happen. Luckily the game went ahead but always good to know options! Thanks to their map I was able to pick seats in a section that would help me avoid the rain, so I stayed mostly dry and had a blast! :)”
“Bought tickets 2 days before the event from viagogo at face value, received them immediately, and had fun at the Queens of the Stone Age concert! Great experience”
“Perfect experience! Easy access, valid tickets and nothing to be concerned about.
Purchased two tickets for Tomorrowland and happy with the event and with viagogo overall :)”
“Excellent marketplace—tickets are always delivered on time, the checkout process is seamless and quick, and there’s a wide range of ticket options available.”
“Attending the Taylor Swift concert in Hamburg was an unforgettable experience, and viagogo played a huge part in making it perfect. From start to finish, everything worked seamlessly. The ticketing process was smooth, and I felt completely at ease knowing everything was handled professionally. The event was spectacular—viagogo truly knows how to deliver an amazing experience. I highly recommend them for any event—you can trust them to make your special moments even more memorable!”
“I recently purchased tickets for two major events through Viagogo: the F1 Belgium Grand Prix and Tomorrowland. Despite seeing numerous negative reviews online, my experience with Viagogo was nothing short of exceptional.
The entire process was seamless, from selecting the tickets to receiving them on time. The customer service was responsive and helpful, ensuring I had all the information I needed. Both events went off without a hitch, and I had zero issues with my tickets.
Viagogo delivered exactly what they promised, and I couldn't be happier with the service. I will definitely be using Viagogo for future event tickets. Highly recommend!”
“I too read many negative reviews but also many positive ones. I went to ACDC recently at Wembley & got my e-tickets a few days before....it was amazing! I rang customer services a few weeks before to change my email address & they couldn't be more helpful. I was extremely satisfied buying my tickets through them.”
“I used viagogo to purchase tickets without reading any reviews. I then read the reviews here and became very anxious. The e tickets came through but were in Row S instead of Row R as I had ordered. I wasn't worried about being one row behind but the discrepancy worried me in case it was a sign of the tickets being dodgy. I used Live Chat a few times and they were really friendly and reassuring. I was still nervous when I got to the venue but only because of all the negative reviews I had read. As it happened, we sailed through the gates and happily took our seats in Row S.”
“I had an issue with a purchased ticket and the Customer Service provided me an excellent service. They solved the problem promptly and kept communicating each step by step of the situation. Great experience!”
“I paid almost $1600 for tickets to Midnight Oil. I tried to get a refund when I didn’t receive my tickets. They refused. They finally sent through tickets which were on the lawn and told me I had to bring my own chairs. I have elderly parents and children and when I explained this they said there was nothing I could do. I had to send 78 emails to get one phone call which was completely useless. The tickets I paid for are worth a third of what I paid on the legitimate site. I am absolutely livid. They ought to be shut down. NEVER buy fro. This site. They are crooks and they are thieves. I could not get a refund despite contacting them close to 100 times. They are the worst company in the world.”
“Bought tickets for brockhampton in Bristol and tickets arrived all fine. People who are leaving bad reviews are complaining about price when its a re sell site so the seller sets the ticket price not viagogo and drips should check how much the tickets are originally not pay £200 for tickets and complain after once they paid. Obviously there are some cases of tickets not arriving and fake tickets which viagogo should monitor but people complaining about price its their own fault”
“I had no problem purchasing a Justin Bieber ticket. I paid lots of money for the ticket, which was expected. It is the seller who sets the price, Viagogo then take a percentage. We were informed about entry restrictions, that the original purchaser had to be present. My seller met me and 2 others outside the venue handed the tickets to us and accompanied us in to the venue. I am so glad I used Viagogo.”
“I have seen bad reviews about viagogo but I had tickets with no problem. tickets arrived about a week before event ,they sent me an email to say enjoy the show and also emailed after to see if I enjoyed show.”
“absolutely no problem with this operator. The prices were high but its what you get if you miss out, they arrived exactly on time without hassle and great correspondence. From what I read I seem to be the lucky one although complaints about price are redundant, you can see how much from the gecko..if I was to compliant it would be about service but I can only say it was excellent.”
