“Purchased tickets to see Little Mix in Manchester for Friday 15th of November. Tickets arrived ahead of schedule and gained entry without any problems and we had great seats and views . We had a wonderful time. Thank you”
“Have used Viagogo a few times and never had a problem , always got in and bagged a few less than face value tickets along the way .
My advice is don't rush your purchase
The final price including any charges is always displayed on the final page before paying .
The fees are less than Stuhub as well”
“I ordered 3 tickets to watch Bayern Munich with my sons on a trip to Munich at the end of August 2019. The tickets weren't cheap (2.5 x face value) but you do know how much they cost before pressing "go".
The tickets were dispatched on the promised date via UPS and I was tracking their progress. The tickets seemed to get stuck in the UPS system near London so I was worried about getting them in time. After previous denials, UPS confirmed that the package was missing ... on the morning that we were flying to Munich.
I called viagogo's help line (US number - expensive) and they were very helpful, saying they would talk to UPS and make other arrangements. By the time we got to Munich (6 hours later), I had an email from viagogo saying that the tickets had been converted to e-tickets (a link was attached) and they would refund the delivery charge (done the same day).
The tickets did work on the day and we had a really good view from the front row of our section. The stadium was full to capacity (75,000) and Bayern Munich won 6-1 so we had a great time.
I know it's swimming against the tide of reviews but viagogo were delivering on time and responded really well when the courier (UPS) let us both down.”
“We had good service from Viagogo. We were included in a customers 7 ticket order for Paul McCartney’s Green Bay concert. Each email was followed up as stated. Tickets were genuine when scanned. No other ticket holders were in our seats ( as a previous complaint)....”
“Saw Il Divo were performing fairly local to where I live. Couldn't find any available tickets anywhere until I came across viagogo. I was buying the tickets 24 hrs before the concert as a special big birthday treat for my sister. Viagogo kept me posted all the step of the way. Tickets arrived by special delivery as promised. I had a query and phoned them and they couldn't have been more helpful. The seats were good and as described. Amazing value and the icing on the cake we were offered even better seats at the concert. I was very nervous when I read some of the reviews. My experience was really good and my sister had a memorable evening so I will definitely use them again.”
“I booked tickets for a World Cup match through Viagogo and couldn't be happier with their service. I was very nervous based on all the negative reviews that I had read, but my experience was very positive. I received the tickets as ordered, which enabled me to get a Fan ID. The Fan ID gave me passage into Russia (instead of having to go through the visa process). On the day of the game it was a smooth process to get into the ground. Thanks to Viagogo I was able to attend my first ever World Cup match.”
“Sorry for the others, but Viagogo delivered on just what they promised. Swan Lake at the ROH was practically sold out, yet Viagogo provide an 'instant download' ticket that got me straight through to my seat. Did I overpay for the ticket? The performance was worth every cent!”
“Everything we expected - was a bit dubious about buying Six nations tickets for Rome especially when we received only Etickets but the seats in the stadium were reasonable and good value. Beware your money goes through international clearing & fees appeared on my credit card and my fellow travellers had problems trying to contact viagogo with a question so make sure you print off and cover all angles, apart from this I would recommend”
