VIP Bottles Reviews

Name: VIP Bottles
Address: Unit 4 Kingsley Business Park, Kibworth, Leicester, Leicestershire
Rating: 4.76

4.8 Rating 738 Reviews

94 %

of reviewers recommend VIP Bottles

4.8

Based on 738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

VIP Bottles 5 star review on 23rd May 2025

Anonymous

Anonymous // 01/01/2019

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“The customer service was excellent having bought the three bottles on-line. I have yet to sample its contents so I cannot give it a review.”

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Posted 1 year ago

“I always use vip bottles excellent company to use and always good prices”

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Posted 1 year ago

“Bottle on lid broken. This was a premium spirit so most spilt out in the bubble bag. Delivery driver did not deliver for three days. Meaning I had to drive to Birmingham from another city to collect the drink after waiting 5 days. I paid next day delivery what a joke. Don't use Parcelforce”

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Posted 1 year ago

Hi Sianise, Thank you for your feedback. We are sorry to hear you experienced some trouble with your order. We are currently in the process of changing courier service to improve the service we give our customers and minimise any issues similar to which you have faced. We take all feedback onboard and are constantly striving to create a positive shopping experience. Please feel free to reach out to a member of the customer support team to resolve this issue.

Posted 1 year ago

“Great selection of products and quick delivery of item. It was a present I was buying from the company and I was very satisfied with the experience.”

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Posted 1 year ago

“Excellent company for alcohol/alcohol free products.”

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Posted 1 year ago

“Great company to get wine from super fast”

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Posted 1 year ago

“Received my order very quickly”

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Posted 1 year ago

“Very nice taste”

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Posted 1 year ago

“Fast delivery..everything on point”

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Posted 1 year ago

“My order was very well packaged and dispatched soon after placing.”

VIP Bottles 5 star review on 3rd July 2024

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Posted 1 year ago

“Arrived in timely manner and very well wrapped and protected from breakage considering I ordered 9 miniature bottles to be used on a 50th birthday cake.”

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Posted 1 year ago

“2 bottles arrived in a square box with no padding at all. I understand the bottles are plastic but they were rattling about, surprised they weren’t damaged.”

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Posted 1 year ago

Hi Debi, Thank you for your comments. We understand your concern and pack our orders accordingly based on the items purchased. We take all feedback onboard and will take this into consideration. Please feel free to contact our customer support team with any questions.

Posted 1 year ago

“Amazing service, fast delivery and fantastic variety of drinks.”

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Posted 1 year ago

“Well packaged and fast delivery”

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Posted 1 year ago

“Bottles came within the time stated. They were wrapped individually and securely. As always a amazing company. Thank you”

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Posted 1 year ago

“Excellent packaging. Delivery quick. Was able to purchase items i couldnt find in a store”

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Posted 1 year ago

“good communication competitive price”

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Posted 1 year ago

“Such a great company to purchase online from. Super easy to navigate the website with an accurate and narrowing filter system to get to exactly the product range you want. Elegant and luxury gift boxing. Excellent customer service. Speedy delivery. 5* all round.”

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Posted 1 year ago

“I ordered a selection of miniatures as a gift. Communication and delivery was first class. Here’s what I did with my purchase….I’m sure the recipient will be pleased. I’ll certainly be back for further purchases.”

VIP Bottles 5 star review on 27th June 2024

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Posted 1 year ago

“long refunds and long dispatch unfortunately”

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Posted 1 year ago

Hi Dinis, Thank you for your feedback and we are sorry to hear you experienced long delays. We are always looking for ways in which we can improve our services. Please feel free to reach out to our Customer service team with any questions.

Posted 1 year ago

VIP Bottles is rated 4.8 based on 738 reviews